OK This is how i interpret it
You have Exchange Databases with different quotas
Low means that each user is given a low quota, like 100MB
Normal might mean 250MB
High would mean like 1GB etc
You also want the policies to accomodate for this too
So in the "Low" limit exchange database, you want anything older than 1 month to archive but less than two weeks should not archive
And for normal and high etc, it leaves the items in the mailbox a little longer because they're bigger mailboxes etc.
So IF this is the case there is a couple of things
1. If you move a user from one place to another and want it to pick up the new archiving policy you HAVE to run Provisioning so it assigns the new policy and then synchronize the mailbox, otherwise the old policy will be in effect
2. Make sure you are targeting the Exchange DB's via an LDAP query and the GC is in sync, it is possible that the GC hasn't been replicated to yet, so when you run provisioning, it still thinks the mailbox resides in a different Exchange DB
3. If a user is Over Quota, no archiving will be performed, because EV simply cannot make any changes to the mailbox or its items under the mailbox is under its limit (you could delete items, move them to a PST, or increase the limit in this case)
If you have an exchange mailbox assigned to a particular policy, and you can't see it following the policy, firstly make sure you can manually synchronize the mailbox through the Archive Task, and be sure to select the mailbox and it will come back and tell you whether the synchronization was succesful or not
After that, do a Run Now of the Mailbox Archiving Policy and then set it to report mode, open up the report in Excel, and then do a Run Now with full archiving and set it to do say 200 items, you can set it to do more if the mailbox is dangerously near quota etc
After the archiving has run, do another Run Now in Report Mode and open the report in excel, and then copy the contents across to the other worksheet that has the previous report in place, then you can compare the mailbox size, number of items eligible for archive etc, and you should see a difference that items have indeed been archived.
If items aren't archiving, then you would have to DTrace the ArchiveTask and do a run now, each item that EV Scans will show an IsEligible next to each item it opens and looks at, you may see that some aren't old enough, some have pending reminders, some have a message class that EV is set not archive etc
Also some other common ones can be that the task itself is in report mode, you may have run an EVPM that overrides the archiving policy on certain folders etc
https://www.linkedin.com/in/alex-allen-turl-07370146
