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Discovery Accelerator, how can I assign multiple case reviewers?

Greg_Hoffman
Level 3
Don't see any way to change or add a reviewer on an existing case. I have Admin role but when I go into role assignment on the case, under roles, the only role shown is Admin. I assume this is where I would select a reviewer role but it's not there. Any idea why? Or is there some other way to assign reviewers to a case?
1 ACCEPTED SOLUTION

Accepted Solutions

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified
Hi ya,

What version are you running?

The install and config guide should have some pointers for you.

Assigning roles to users
When you have configured the Discovery Accelerator roles to suit your
organization, you can assign them to the users who are to play those roles. You
must add to the system all the people who will use it as a Discovery Accelerator
system administrator, case administrator, or reviewer. Some roles are effective
at the application level, across the entire Discovery Accelerator system, whereas
others apply at the case level only.
To assign a role to a user
1 Do one of the following:
■ To assign an application-wide role, click Role Assignment in the
Application Administration column of the Discovery Accelerator home
page.
■ To assign a case-specific role, click the case name in the Case
Administration column of the home page, and then click Role
Assignment.
2 In the Roles box of the Role Assignment page, select the required role.
3 In the Users box, select one or more users to whom you want to assign the
role. If this box

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1 REPLY 1

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified
Hi ya,

What version are you running?

The install and config guide should have some pointers for you.

Assigning roles to users
When you have configured the Discovery Accelerator roles to suit your
organization, you can assign them to the users who are to play those roles. You
must add to the system all the people who will use it as a Discovery Accelerator
system administrator, case administrator, or reviewer. Some roles are effective
at the application level, across the entire Discovery Accelerator system, whereas
others apply at the case level only.
To assign a role to a user
1 Do one of the following:
■ To assign an application-wide role, click Role Assignment in the
Application Administration column of the Discovery Accelerator home
page.
■ To assign a case-specific role, click the case name in the Case
Administration column of the home page, and then click Role
Assignment.
2 In the Roles box of the Role Assignment page, select the required role.
3 In the Users box, select one or more users to whom you want to assign the
role. If this box