Discovery Accelerator version 7 SP5 problem

[Matt_Schu]

I just upgraded DA7 with service pack 5.  After the install ran I went to the Accelerator Admin Web site to update the configuration database and received the following error: "The ConnectionString property has not been initialized".  I also have an error in the event log.  It is event id 59 and the source is the Accelerator Service Processor.  Does anybody have any idea's?

Thanks,

Matt

[Liam_Finn1]

When you performed the install it prompts you to restart the accelerator service first then press OK.

Did you press OK before restarting the accelerator service???? 

[Matt_Schu]

It never prompted me to restart the accelerator service first.

[Liam_Finn1]

can you send me a screen shot of the evbadmin page 

[Matt_Schu]

I would send you a screen shot, but I can't get anything to paste into the message body.  Not sure why.

[Liam_Finn1]

i sent you a Private Message with my email address send the screenshot to that email address

[Matt_Schu · Accepted solution]

The link below is the solution to this problem.

http://seer.entsupport.symantec.com/docs/287808.htm