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EV 8.0 IE6 open original item

gbeste
Level 2
Partner

After updating EV2007 to EV 8.0 when I try to open the original item from the outlook preview pane with IE6 the item do not open in the right format. The item looks like HTML code and I get a syntax error.

Doing the same thing with IE7 works well. Open the item by "double-clicking" also works well.

Any hints or suggestions?

2 REPLIES 2

Paul_Grimshaw
Level 6
Employee Accredited Certified

I recall reading something about this somewhere but I have not got anything to search on as get thousands of hits with my search strings.

Do you get any sort of error that I could search on?

gbeste
Level 2
Partner

There is no error code or something.

We think it has something to do with the settings of IE6 because if we log on to a workstation as Administrator also with IE6 everything goes well and the item opened in IE6 in the right way and we see everything in the right format.

But the "normal users" get the settings for IE6 from a policy and we cannot allow everything to avoid these error. Unfortunately we do not exactly know which IE5 setting we have to change to avoid these error.