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EV - Failed External Filter

SYMAJ
Level 6
Partner Accredited

I have an issue whereby around 3 times daily a number of messages are placed in the failed external filter folder over a period of approx 3 mins.  There does not appear to be any common thread with the messages, and they are not messages which should be discarded.

I have only one rule in the filter which is to HARD DELETE messages from specific senders (approx 15 senders in the list).

I get a number of errors in the logs, and a sample of these is attached.

If I drop the messages back into the inbox, then they process correctly.

All messages are from the journal.

I have seen a number of threads regarding this but none seem to apply.

Any pointers appreciated.

EV9, Ex2010,

AJ.

2 REPLIES 2

JesusWept3
Level 6
Partner Accredited Certified

suggest doing a dtrace or a backtrace against journaltask specifically when that error triggers

https://www.linkedin.com/in/alex-allen-turl-07370146

Rob_Wilcox1
Level 6
Partner

The third event is 'normal'...  the others are the odd ones.  As mentioned above you would need to either DTRACE, or BACKTRACE to find the cause.

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