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EV10 (SP3) Items being archived, search returns vault being updated

kevinbwood
Level 4

Items are being journaled and archived (can export from archive to PST, savesets being created. However, nothing in the indexes.  Rebuild go fast but show nothing added to indexes.

 

EV10 archiving from Exchange 2010.

On Windows 2008 R2, IPV6 disabled.

6 REPLIES 6

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

Was this an upgrade or new install?

Are there any errors in the EV App Log?

 

kevinbwood
Level 4

New install of EV10 SP2, upgraded to SP3 (2 having same issue)

No errors in EV event log.

kevinbwood
Level 4

You have GOT to be freaking kidding me!

Looking in system log, I noticed, burried, two DCOM errors.  Turned on remote administration.

NOW the index rebuild it taking longer (before completed rapidly, adding nothing.) I am seeing items added to the index. Finally. (I had port 135 already open TCP and UDP).

kevinbwood
Level 4

May have spoken too soon.  Only rebuilt 1. The rest show same behavior

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

So now 1 has rebuilt correctly but your others are still having problems?

Did these ever work when you were 10.0.2?

Have you seen the Indexing TN?  http://www.symantec.com/docs/HOWTO58947

It has an Adv troubleshooting section that might lend a hand in narrowing down the issue.

Rob_Wilcox1
Level 6
Partner

Is anything else needed on this issue?

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