EV11 MailApp Error

[The_Boulon]

hello,

First time I am using the OfficeMailApp feature and a little problem.

Can someone tell me what I did wrong or what I did forgot?

When I click on the Enterprise Vault tab I can see the applet loading but after that.. bamm.. error.

Any idea?

Olivier

[AndrewB]

what version of EV?

what happens when you click start?

can the OMA server get to the internet?

[The_Boulon]

Andrew

EV 11.0.1 and if I click start I get the sad face :)

OMA can get to the internet (if I can update the servers I think OMA can get to the internet).

[AndrewB]

i guess there's a whole slew of things that could be causing the OMA to fail to load. you'll need to dig deeper in the logs and maybe even to a trace with something like Fiddler.

[The_Boulon]

Just noticed this when going to ECP.

Can you tell me what log I need to check?

[The_Boulon · Accepted solution]

OK, problem solved.

Needed to active SSL binding on default web site and add a self-signed certificate.

Now all ok!

[AndrewB]

very good