05-23-2013 05:40 AM
Hello all,
Relates to my earlier post regarding a hanging clip. In short:
In the EV-console I noticed the warning 'items awaiting backup or replication' going up. An initial check from EMC showed that replication was working. EMC then found 1 clip in the parked queue. They have tried several ways to get the clip replicated anyway, but failed. Finally yesterday, EMC found that the store operation of the blob was not succesfull. They advised to restore the data back into the journalmailbox, and have it re-archive. They could not tell me how I could find what is in that clip. I know that the data in there is from 28-04-2012, 12:47 to 12:48
I've not been able to find a solution/workaround for this.
What I would like to do:
Use SQL to verify what data is in this specific clip.
Then use the Journal Mailbox Archive Explorer to restore the items to the mailbox, then have them re-archived.
I hope that is the way to go.
If anyone can contribute a better solution, please share.
thank you!
Gertjan
Solved! Go to Solution.
06-14-2013 01:13 AM
The only available solution is to upgrade to either EV90SP4, or EV10.
This customer probably will upgrade to EV90SP5 when that comes available.
05-23-2013 06:05 AM
05-23-2013 06:36 AM
Hello JW.
Yes, we use centera collections. Apparently the data is in the clip, it just did not replicate.
05-23-2013 06:55 AM
05-23-2013 07:15 AM
crap.
I am awaiting a 'trick' to workaround that from Support. Apparently, there is a key for 90SP3 and up, but not for EV90SP2..
05-23-2013 12:40 PM
I am getting the same errors in 9.0 SP2, but we are running EV for File system archiving, not email.
05-23-2013 11:55 PM
Margiev, Gertjan has installed HF on EV 9.0 SP2 which did not help him but you can your luck:
06-14-2013 01:13 AM
The only available solution is to upgrade to either EV90SP4, or EV10.
This customer probably will upgrade to EV90SP5 when that comes available.