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Enterprise Vault Journaling issue

Bogdanl
Level 4

Hi Guys,

Could you please provide me some suggestion's regarding the below issue?

Environment:

EV 11.0.1.3474

Exchange 2010 SP3

SQL2008

Issue:

1millions items in journal mailbox waiting to be archived in journal vault

EV Event id's :410080 and 13344

Don't see anything in the private queques for the journal server

Troubleshooting:

Create a registry key in EV Indexing Server value 2000,restart the EV Indexing Services

Thank you

2 REPLIES 2

VirgilDobos
Moderator
Moderator
Partner    VIP    Accredited Certified

Hi Bogdan,

There can be many things that could cause the issue.

Can you set a Dtrace on the JournalTask and StorageArchive, then restart the Journal archiving task and let it run for at least 5 minutes then collect the log and posted here?

--Virgil

GertjanA
Moderator
Moderator
Partner    VIP    Accredited Certified

1 million items will take ages to get archived.

I suggest you create a new Journal Mailbox, and an additional task for that new Journal Mailbox. Change your journaling configuration to use the new Journal Mailbox. Let the existing task chew away on the old journal mailbox.

Having a new Journal Mailbox will allow the old one to be emptied, without new items being added to it.

 

Regards. Gertjan