Failed to update IP address restrictions. Check that the 'IIS 6 Management Compatibility' IIS role services are installed

[WillyLee]

Hi. I am running EV 8.0 SP1 on windows 2008 64bit (WOW)

I have installed ISS6 compatiblity, management tools and all required feature following by the EV document.


And I applied this http://support.veritas.com/docs/318209




However, I got this error


E:\Program Files (x86)\Enterprise Vault>cscript OWAUser.wsf /domain:auissworld /
user:ev.owa /password:xxxxx
Microsoft (R) Windows Script Host Version 5.7
Copyright (C) Microsoft Corporation. All rights reserved.

WScript version: 5.7
Configuring for Exchange 2003/2007
Running as: AUISSWORLD\archive.admin
User name: ev.owa
User domain: auissworld
Assigned user right: SeNetworkLogonRight
Assigned user right: SeInteractiveLogonRight
Assigned user right: SeBatchLogonRight
Assigned user right: SeChangeNotifyPrivilege
ERROR: Failed to update IP address restrictions. Check that the 'IIS 6 Management Compatibility' IIS role services are installed

[Maverik]

You mtnion Windows 2008 but not SP level?  I see from compatibility guide below that this EV support 2008 SP1 with two conditions one of which is MS HF http://support.microsoft.com/kb/949516

ftp://exftpp.symantec.com/pub/support/products/Exchange_Mailbox_Archiving_Unit/276547.pdf

2008 SP2 is pending and base is not mentioned.

Does this help?

[MichelZ]

Hi there

Do you need more info on this Subject?
If not, could you mark a post that suits your needs as the solution?

Cheers

[rajendran_adaik]

I am also facing the same issue ...while running the owauser.wsf... 

ERROR: Failed to update IP address restrictions. Check that the 'IIS 6 Management Compatibility' IIS role services are installed

My environment is running on windows 2008 ,ev server 8.0 sp 2


can anyone help me on this

[PJuster]

Are you able to add the ip restrictions in manually, as this will see if this is a script issue or something else like permissions.

Do you have the IIS option/role of ip restrictions shown  ?

[Jon_Hicks]

I'm having the same problem. We have Windows Server 2008 Standard R2. When running the script, I receive the error message:

ERROR: Failed to update IP address restrictions. Check that the 'IIS 6 Management Compatibility' IIS role services are installed

IIS Domain/IP restrictions are shown under IIS7 management (both default website and the EnterpriseVault site). I can edit these manually so permissions are fine.

[Jon_Hicks]

Found this which solved my problem:

http://seer.entsupport.symantec.com/docs/329582.htm

Problem was caused by not running the command from an elevated command prompt.