07-09-2009 10:23 PM
I am having EV 2007. I am trying to run PST locator Task and it is failing continiously. When I checked in Windows Event Log following event IDs are generating.
Event ID 8452
The EnterpriseVault.DirectoryConnection object reported an error.
The error code was 0x80040e14
Event ID 8453
The EnterpriseVault.DirectoryService object reported an error.
The error code was 0x80040e14
Event ID 13345
An error was detected while accessing the Vault Database 'EnterpriseVaultDirectory' (Internal reference: .\ADODataAccess.cpp (CADODataAccess::AddRecord) [lines {392,393}] built Jan 2 11:39:44 2008), error code <0x80040e14>.
SQL Command:
INSERT INTO PstComputer (PstComputerEntryId,ComputerName,DomainName,ExchangeMailboxEntryId,LastHardDiskScan,LastRegistryScan,LastNetworkFailure,SearchThisComputer,HardDiskSearchInProgress,RegistrySearchInProgress,HardDiskFailureText,RegistryFailureText,ComputerType) VALUES (N'14E05A48BD3C8664AB09FAFA86A0850C91011700EVSITE',N'LLKL2S01',N'BALICIN',Null,Null,Null,Null,0,0,0,Null,Null,0)
Event ID 13360
An error was detected while accessing the Vault Database 'EnterpriseVaultDirectory' (Internal reference: .\ADODataAccess.cpp (CADODataAccess::ExecuteSQLCommand) [lines {1379,1381,1396,1428}] built Jan 2 11:39:44 2008):
Description:
[Microsoft][ODBC SQL Server Driver][SQL Server]Duplicate key was ignored.
SQL Command:
INSERT INTO PstComputer (PstComputerEntryId,ComputerName,DomainName,ExchangeMailboxEntryId,LastHardDiskScan,LastRegistryScan,LastNetworkFailure,SearchThisComputer,HardDiskSearchInProgress,RegistrySearchInProgress,HardDiskFailureText,RegistryFailureText,ComputerType) VALUES (N'14E05A48BD3C8664AB09FAFA86A0850C91011700EVSITE',N'LLKL2S01',N'BALICIN',Null,Null,Null,Null,0,0,0,Null,Null,0)
For the above errors I have already referred following article but no use
http://seer.entsupport.symantec.com/docs/290597.htm
Please help me to resolve this issue.
07-10-2009 01:00 AM
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