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OWA 2k7 not returning archived items

Chris_Colden
Level 3
Partner
Hi The environment consists of the following... A single Exchange 2007 server with CAS and Mailbox, OWA 2k7 extensions from EV 8.0 SP4 media installed. Single enterprise vault server (8.0 SP4) with the IP address for exchange configured on the virtual directory for EVAnon. The following keys are in the web.config file on the Exchange server... As you can see its a very basic environment but when I test OWA I get the toolbar, buttons and the forms load for the archived items. The archived items themselves will not retrieve and open through OWA. I feel I'm possibly missing something simple here but I cannot for the life of me see what. The log which is generated is as follows... 04/05/2010 14:28:06 [1304,1] ############################################################# 04/05/2010 14:28:06 [1304,1] Request processing started 04/05/2010 14:28:06 [1304,1] Url: https://esc-exch-01/owa/forms/premium/StartPage.aspx 04/05/2010 14:28:06 [1304,1] RawUrl: /owa/Default.aspx 04/05/2010 14:28:06 [1304,1] Query String parameters: 04/05/2010 14:28:06 [1304,1] Form: 04/05/2010 14:28:06 [1304,1] OWA Session details 04/05/2010 14:28:06 [1304,1] User agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.2; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) 04/05/2010 14:28:06 [1304,1] Authentication type: Basic 04/05/2010 14:28:06 [1304,1] Authenticated user: ESC\joe 04/05/2010 14:28:06 [1304,1] Client IP Address: 172.16.0.6 04/05/2010 14:28:06 [1304,1] Server IP Address: 172.16.0.8 04/05/2010 14:28:06 [1304,1] Host: esc-exch-01 04/05/2010 14:28:06 [1304,1] Primary SMTP Address: joe@esc.eu.com 04/05/2010 14:28:06 [1304,1] EV Extensions DLL version: 8.0.4.0 04/05/2010 14:28:06 [1304,1] [RequestProcessor::StartImpersonation] Impersonating logged on user 04/05/2010 14:28:06 [1304,1] [EVContext::Initialise] Loading EVContext 04/05/2010 14:28:06 [1304,1] [Resources::LoadLanguageFile] Trying to opening language file: C:\Program Files\Microsoft\Exchange Server\ClientAccess\owa\EnterpriseVault\v8.0.4.1991\Languages\en-gb.lan 04/05/2010 14:28:06 [1304,1] [Resources::LoadLanguageFile] Language file not found 04/05/2010 14:28:06 [1304,1] [Resources::LoadLanguageFile] Trying to opening language file: C:\Program Files\Microsoft\Exchange Server\ClientAccess\owa\EnterpriseVault\v8.0.4.1991\Languages\en.lan 04/05/2010 14:28:06 [1304,1] [Resources::LoadLanguageFile] Loaded language: en 04/05/2010 14:28:06 [1304,1] [EVContext::ResetHiddenSettings] Resetting hidden settings to defaults 04/05/2010 14:28:06 [1304,1] [EVContext::LoadHiddenSettings] Loading hidden settings 04/05/2010 14:28:06 [1304,1] [EVContext::LoadHiddenSettings] Getting hidden message entry id using SMTP address: joe@esc.eu.com 04/05/2010 14:28:06 [1304,1] [WebDAVHelpers::GetEVHiddenMessageId] Mailbox Url: https://localhost/exchange/joe@esc.eu.com 04/05/2010 14:28:06 [1304,1] [WebDAVRequest::Send] Request url: https://localhost/exchange/joe@esc.eu.com 04/05/2010 14:28:06 [1304,1] [WebDAVRequest::Send] Request method: PROPFIND 04/05/2010 14:28:06 [1304,1] [WebDAVRequest::Send] Request timeout (milliseconds): 30000 04/05/2010 14:28:06 [1304,1] [WebDAVRequest::Send] Adding FBA cookies 04/05/2010 14:28:06 [1304,1] [WebDAVRequest::Send] Adding Depth header: 0 04/05/2010 14:28:06 [1304,1] [WebDAVRequest::Send] Request body: 04/05/2010 14:28:06 [1304,1] [WebDAVRequest::Send] Creating XmlDocument 04/05/2010 14:28:06 [1304,1] [WebDAVRequest::Send] Loading XmlDocument 04/05/2010 14:28:06 [1304,1] [WebDAVRequest::Send] Loaded XmlDocument: https://localhost/exchange/joe@esc.eu.com/HTTP/1.1 200 OKhttps://localhost/exchange/joe@esc.eu.com/Inbox 04/05/2010 14:28:06 [1304,1] [WebDAVHelpers::GetEVHiddenMessageId] Inbox Url: https://localhost/exchange/joe@esc.eu.com/Inbox 04/05/2010 14:28:06 [1304,1] [WebDAVRequest::Send] Request url: https://localhost/exchange/joe@esc.eu.com/Inbox 04/05/2010 14:28:06 [1304,1] [WebDAVRequest::Send] Request method: SEARCH 04/05/2010 14:28:06 [1304,1] [WebDAVRequest::Send] Request timeout (milliseconds): 30000 04/05/2010 14:28:06 [1304,1] [WebDAVRequest::Send] Adding FBA cookies 04/05/2010 14:28:06 [1304,1] [WebDAVRequest::Send] Request body: SELECT "http://schemas.microsoft.com/mapi/proptag/x0FFF0102" FROM SCOPE('shallow traversal of "https://localhost/exchange/joe@esc.eu.com/Inbox"') WHERE "DAV:ishidden" = true AND "http://schemas.microsoft.com/exchange/outlookmessageclass" = 'IPM.Note.EnterpriseVault.Settings' 04/05/2010 14:28:06 [1304,1] [WebDAVRequest::Send] Creating XmlDocument 04/05/2010 14:28:06 [1304,1] [WebDAVRequest::Send] Loading XmlDocument 04/05/2010 14:28:06 [1304,1] [WebDAVRequest::Send] Loaded XmlDocument: https://localhost/exchange/joe@esc.eu.com/Inbox/No%20Subject-11.EMLHTTP/1.1 200 OKAAAAACjL6l0ytZ5Eu3phGEHPd7QHACbGHmFdkP5FpxZlnhxdWYsAAA4lUk8AALlZMilgQHFHrdvq/zu6uWwAF+7KP9wAAA== 04/05/2010 14:28:06 [1304,1] [WebDAVHelpers::GetEVHiddenMessageId] ID: AAAAACjL6l0ytZ5Eu3phGEHPd7QHACbGHmFdkP5FpxZlnhxdWYsAAA4lUk8AALlZMilgQHFHrdvq/zu6uWwAF+7KP9wAAA== 04/05/2010 14:28:06 [1304,1] [EVContext::LoadHiddenSettings] Retrieved hidden message entry id 04/05/2010 14:28:06 [1304,1] [Id::EwsId] Converting EntryId to EwsId 04/05/2010 14:28:06 [1304,1] [MailboxBase::MailboxBase] Connecting to Exchange Web Services using: https://localhost/ews/exchange.asmx 04/05/2010 14:28:09 [1304,1] [ConvertId::DoConvertId] Converting ID using web services 04/05/2010 14:28:10 [1304,1] [Id::EwsId] Converted EntryId to Mailbox EwsId: AAMkADk1N2I2OTY1LTllMGQtNGRiOS05Mjc0LTE1MWJmMjJjNmQ3MgBGAAAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAC5WTIpYEBxR63b6v87urlsABfuyj/cAAA= 04/05/2010 14:28:10 [1304,1] [MailboxBase::MailboxBase] Connecting to Exchange Web Services using: https://localhost/ews/exchange.asmx 04/05/2010 14:28:10 [1304,1] [EVContext::LoadHiddenSettings] Retrieved hidden message from web services 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] Settings from hidden message: 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] SiteEntryId=10B50376C5BBF044A9084F826DC8A98741d10000evserver01 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] DefaultDoubleClickView=0 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] DefaultWebAppURL=http://evserver01/EnterpriseVault 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] OWAWebAppURL=http://evserver01/EVAnon 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] SystemMailbox=SMTP:ev_esc-exch-01@esc.eu.com 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] UsersCanDeleteItems=1 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] ServerVersion=8.04 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] MailboxState=1 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] MailboxDN=/o=ESC/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=joe 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] DefaultArchiveId=1CA5021D08B7E0040AD71556400C3000E1110000evserver01 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] UseInactivityPeriod=1 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] UseQuotaLimit=1 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] InactivityPeriodUnits=3 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] InactivityPeriod=3 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] MinAgePeriodUnits=1 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] MinAgePeriod=2 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] UseLargeItemsSize=1 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] LargeItemsSizeKB=1024 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] ArchiveOnlyWithAttach=0 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] ArchiveDelItemsFolder=0 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] PFInactivityPeriodUnits=2 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] PFInactivityPeriod=6 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] PFMinAgePeriodUnits=1 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] PFMinAgePeriod=2 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] PFUseLargeItemsSize=0 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] PFLargeItemsSizeKB=10240 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] PolicyEntryId=1FF543137D65E194FA078DD1BFA5DEE791012700evserver01 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] PSTPolicyEntryId=1150AD88427B6C940AC2F9C6FF103EFCD1012700evserver01 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] DefaultRetentionCategoryId=1278AD0FF44D0F4439E451BA6EA5864A91b10000evserver01 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] PSTImportEnabled=0 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] ArchiveManagedFolders=0 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] ManagedFolderHandling=2 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] ArchiveSettingsLocked=1 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] AddAllEVServers=0 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] AllowScriptPublicFolders=1 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] AllowScriptSharedFolders=1 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] ArchiveExplorerBtnVisible=1 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] CancelBtnVisible=1 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] DeployFormsLocally=2 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] ExpiryReportBTNVisible=1 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] FixOutlookPreviewPane=1 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] MarkPSTs=1 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] OVEnabled=0 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] OVMaxMessageSizeToArchiveMB=64 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] OVStartDownloadBtnVisible=1 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] OVStoreSize=1024 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] OVStoreSizePercent=0 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] UseSelfInstallFunct=1 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] VVEnabled=1 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] OWA2003DeleteMode=0 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] OWAClientUseDirectConnection=1 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] EVSERVERS=evserver01;ESC-EV-01; 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] OVMessageClassInclude=IPM.Post*;IPM.Note*;IPM.Document*; 04/05/2010 14:28:11 [1304,1] [EVContext::LoadHiddenSettings] Finished loading hidden settings 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Mailbox Settings loaded at: 04 May 2010, 14:28:11 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Enabled for archiving: Enabled 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Web App Url: http://evserver01/EVAnon 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Default Web App Url: http://evserver01/EnterpriseVault 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] External Web App Url: /enterprisevault 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Mailbox DN: /o=ESC/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=joe 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Default Archive Id: 1CA5021D08B7E0040AD71556400C3000E1110000evserver01 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Default Ret Cat Id: 1278AD0FF44D0F4439E451BA6EA5864A91b10000evserver01 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Site Entry Id: 10B50376C5BBF044A9084F826DC8A98741d10000evserver01 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Users Can Delete Items: True 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] EV Server Version: 8.04 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] View Mode: OWA 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Open Mode: ArchivedItem 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Reply Mode: ArchivedItem 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Reply to All Mode: ArchivedItem 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Forward Mode: ArchivedItem 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Delete Mode: ShortcutOnly 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Archive on Toolbar: True 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Restore on Toolbar: True 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Cancel on Toolbar: True 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Delete on Toolbar: True 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Help on Toolbar: True 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Archive on Context Menu: True 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Restore on Context Menu: True 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Cancel on Context Menu: True 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Delete on Context Menu: True 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Archive Explorer in Light Client: True 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Archive Explorer in Premium Client: True 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Search in Light Client: True 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Search in Premium Client: True 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Browser Search Link: True 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Archive Managed Folders: False 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Managed Folder Handling: Managed 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Archive function in Light Client: Basic 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Archive function in Premium Client: Enhanced 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Archive Confirmation (basic function): True 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Archive Sub Folders (basic function): False 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Restore function in Light Client: Basic 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Restore function in Premium Client: Enhanced 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Delete Shortcut on restore (basic function): True 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Restore confirmation (basic function): True 04/05/2010 14:28:11 [1304,1] [EVContext::LogHiddenSettings] Restore to restored items folder (basic function): False 04/05/2010 14:28:11 [1304,1] [EVContext::Initialise] EVContext intialised at 04/05/2010 14:28:11 04/05/2010 14:28:11 [1304,1] [EVContext::Initialise] Hidden settings loaded at 04/05/2010 14:28:11 04/05/2010 14:28:11 [1304,1] [EVContext::IsValidBrowser] Checking browser... 04/05/2010 14:28:11 [1304,1] [EVContext::IsValidBrowser] User agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.2; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) 04/05/2010 14:28:11 [1304,1] [EVContext::IsValidBrowser] Using premium client - browser valid 04/05/2010 14:28:11 [1304,1] [EVContext::IsValidBrowser] Returning: True 04/05/2010 14:28:11 [1304,1] [RequestProcessor::ProcessRequest] Setting response filter: Premium.WunderBar 04/05/2010 14:28:11 [1304,1] [RequestProcessor:StopImpersonation] Stopped impersonation 04/05/2010 14:28:11 [1304,1] Request processing finished 04/05/2010 14:28:12 [1304,1] ############################################################# 04/05/2010 14:28:12 [1304,1] Request processing started 04/05/2010 14:28:12 [1304,1] Url: https://esc-exch-01/owa/forms/premium/StartPage.aspx 04/05/2010 14:28:12 [1304,1] RawUrl: /owa/Default.aspx 04/05/2010 14:28:12 [1304,1] Query String parameters: 04/05/2010 14:28:12 [1304,1] Form: 04/05/2010 14:28:12 [1304,1] OWA Session details 04/05/2010 14:28:12 [1304,1] User agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.2; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) 04/05/2010 14:28:12 [1304,1] Authentication type: Basic 04/05/2010 14:28:12 [1304,1] Authenticated user: ESC\joe 04/05/2010 14:28:12 [1304,1] Client IP Address: 172.16.0.6 04/05/2010 14:28:12 [1304,1] Server IP Address: 172.16.0.8 04/05/2010 14:28:12 [1304,1] Host: esc-exch-01 04/05/2010 14:28:12 [1304,1] Primary SMTP Address: joe@esc.eu.com 04/05/2010 14:28:12 [1304,1] EV Extensions DLL version: 8.0.4.0 04/05/2010 14:28:12 [1304,1] [RequestProcessor::StartImpersonation] Impersonating logged on user 04/05/2010 14:28:12 [1304,1] [EVContext::Initialise] EVContext intialised at 04/05/2010 14:28:11 04/05/2010 14:28:12 [1304,1] [EVContext::Initialise] Hidden settings loaded at 04/05/2010 14:28:11 04/05/2010 14:28:12 [1304,1] [EVContext::IsValidBrowser] Returning: True 04/05/2010 14:28:12 [1304,1] [RequestProcessor::PostProcessRequest] Checking for reply/forward to EV item 04/05/2010 14:28:12 [1304,1] [RequestProcessor:StopImpersonation] Stopped impersonation 04/05/2010 14:28:12 [1304,1] Request processing finished 04/05/2010 14:28:12 [1304,1] ############################################################# 04/05/2010 14:28:12 [1304,1] Response filter started 04/05/2010 14:28:12 [1304,1] Url: https://esc-exch-01/owa/forms/premium/StartPage.aspx 04/05/2010 14:28:12 [1304,1] RawUrl: /owa/Default.aspx 04/05/2010 14:28:12 [1304,1] Query String parameters: 04/05/2010 14:28:12 [1304,1] Form: 04/05/2010 14:28:12 [1304,1] EV Extensions Resource version: v8.0.4.1991 04/05/2010 14:28:12 [1304,1] [EVContext::Initialise] EVContext intialised at 04/05/2010 14:28:11 04/05/2010 14:28:12 [1304,1] [EVContext::Initialise] Hidden settings loaded at 04/05/2010 14:28:11 04/05/2010 14:28:12 [1304,1] Response filter invoked: Symantec.EnterpriseVault.Owa.ResponseFilters.Premium.WunderBar 04/05/2010 14:28:12 [1304,1] Response filter finished 04/05/2010 14:28:12 [1304,11] ############################################################# 04/05/2010 14:28:12 [1304,11] Request processing started 04/05/2010 14:28:12 [1304,11] Url: https://esc-exch-01/owa/forms/premium/MessageView.aspx?ae=Folder&t=IPF.Note&a= 04/05/2010 14:28:12 [1304,11] RawUrl: /owa/Default.aspx?ae=Folder&t=IPF.Note&a= 04/05/2010 14:28:12 [1304,11] Query String parameters: 04/05/2010 14:28:12 [1304,11] ae: Folder 04/05/2010 14:28:12 [1304,11] t: IPF.Note 04/05/2010 14:28:12 [1304,11] a: 04/05/2010 14:28:12 [1304,11] Form: 04/05/2010 14:28:12 [1304,11] OWA Session details 04/05/2010 14:28:12 [1304,11] User agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.2; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) 04/05/2010 14:28:12 [1304,11] Authentication type: Basic 04/05/2010 14:28:12 [1304,11] Authenticated user: ESC\joe 04/05/2010 14:28:12 [1304,11] Client IP Address: 172.16.0.6 04/05/2010 14:28:12 [1304,11] Server IP Address: 172.16.0.8 04/05/2010 14:28:12 [1304,11] Host: esc-exch-01 04/05/2010 14:28:12 [1304,11] Primary SMTP Address: joe@esc.eu.com 04/05/2010 14:28:12 [1304,11] EV Extensions DLL version: 8.0.4.0 04/05/2010 14:28:12 [1304,11] [RequestProcessor::StartImpersonation] Impersonating logged on user 04/05/2010 14:28:12 [1304,11] [EVContext::Initialise] EVContext intialised at 04/05/2010 14:28:11 04/05/2010 14:28:12 [1304,11] [EVContext::Initialise] Hidden settings loaded at 04/05/2010 14:28:11 04/05/2010 14:28:12 [1304,11] [EVContext::IsValidBrowser] Returning: True 04/05/2010 14:28:12 [1304,11] [RequestProcessor::ProcessRequest] Setting response filter: Premium.Folder 04/05/2010 14:28:12 [1304,11] [RequestProcessor:StopImpersonation] Stopped impersonation 04/05/2010 14:28:12 [1304,11] Request processing finished 04/05/2010 14:28:13 [1304,11] ############################################################# 04/05/2010 14:28:13 [1304,11] Request processing started 04/05/2010 14:28:13 [1304,11] Url: https://esc-exch-01/owa/forms/premium/MessageView.aspx?ae=Folder&t=IPF.Note&a= 04/05/2010 14:28:13 [1304,11] RawUrl: /owa/Default.aspx?ae=Folder&t=IPF.Note&a= 04/05/2010 14:28:13 [1304,11] Query String parameters: 04/05/2010 14:28:13 [1304,11] ae: Folder 04/05/2010 14:28:13 [1304,11] t: IPF.Note 04/05/2010 14:28:13 [1304,11] a: 04/05/2010 14:28:13 [1304,11] Form: 04/05/2010 14:28:13 [1304,11] OWA Session details 04/05/2010 14:28:13 [1304,11] User agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.2; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) 04/05/2010 14:28:13 [1304,11] Authentication type: Basic 04/05/2010 14:28:13 [1304,11] Authenticated user: ESC\joe 04/05/2010 14:28:13 [1304,11] Client IP Address: 172.16.0.6 04/05/2010 14:28:13 [1304,11] Server IP Address: 172.16.0.8 04/05/2010 14:28:13 [1304,11] Host: esc-exch-01 04/05/2010 14:28:13 [1304,11] Primary SMTP Address: joe@esc.eu.com 04/05/2010 14:28:13 [1304,11] EV Extensions DLL version: 8.0.4.0 04/05/2010 14:28:13 [1304,11] [RequestProcessor::StartImpersonation] Impersonating logged on user 04/05/2010 14:28:13 [1304,11] [EVContext::Initialise] EVContext intialised at 04/05/2010 14:28:11 04/05/2010 14:28:13 [1304,11] [EVContext::Initialise] Hidden settings loaded at 04/05/2010 14:28:11 04/05/2010 14:28:13 [1304,11] [EVContext::IsValidBrowser] Returning: True 04/05/2010 14:28:13 [1304,11] [RequestProcessor::PostProcessRequest] Checking for reply/forward to EV item 04/05/2010 14:28:13 [1304,11] [RequestProcessor:StopImpersonation] Stopped impersonation 04/05/2010 14:28:13 [1304,11] Request processing finished 04/05/2010 14:28:13 [1304,11] ############################################################# 04/05/2010 14:28:13 [1304,11] Response filter started 04/05/2010 14:28:13 [1304,11] Url: https://esc-exch-01/owa/forms/premium/MessageView.aspx?ae=Folder&t=IPF.Note&a= 04/05/2010 14:28:13 [1304,11] RawUrl: /owa/Default.aspx?ae=Folder&t=IPF.Note&a= 04/05/2010 14:28:13 [1304,11] Query String parameters: 04/05/2010 14:28:13 [1304,11] ae: Folder 04/05/2010 14:28:13 [1304,11] t: IPF.Note 04/05/2010 14:28:13 [1304,11] a: 04/05/2010 14:28:13 [1304,11] Form: 04/05/2010 14:28:13 [1304,11] EV Extensions Resource version: v8.0.4.1991 04/05/2010 14:28:13 [1304,11] [EVContext::Initialise] EVContext intialised at 04/05/2010 14:28:11 04/05/2010 14:28:13 [1304,11] [EVContext::Initialise] Hidden settings loaded at 04/05/2010 14:28:11 04/05/2010 14:28:13 [1304,11] Response filter invoked: Symantec.EnterpriseVault.Owa.ResponseFilters.Premium.Folder 04/05/2010 14:28:13 [1304,11] Response filter finished 04/05/2010 14:28:13 [1304,1] ############################################################# 04/05/2010 14:28:13 [1304,1] Request processing started 04/05/2010 14:28:13 [1304,1] Url: https://esc-exch-01/owa/forms/premium/ReadMessage.aspx?ae=Item&a=Preview&t=IPM.Note&id=RgAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAC5WTIpYEBxR63b6v87urlsAABxcutsAAAJ 04/05/2010 14:28:13 [1304,1] RawUrl: /owa/Default.aspx?ae=Item&a=Preview&t=IPM.Note&id=RgAAAAAoy%2bpdMrWeRLt6YRhBz3e0BwAmxh5hXZD%2bRacWZZ4cXVmLAAAOJVJPAAC5WTIpYEBxR63b6v87urlsAABxcutsAAAJ 04/05/2010 14:28:13 [1304,1] Query String parameters: 04/05/2010 14:28:13 [1304,1] ae: Item 04/05/2010 14:28:13 [1304,1] a: Preview 04/05/2010 14:28:13 [1304,1] t: IPM.Note 04/05/2010 14:28:13 [1304,1] id: RgAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAC5WTIpYEBxR63b6v87urlsAABxcutsAAAJ 04/05/2010 14:28:13 [1304,1] Form: 04/05/2010 14:28:13 [1304,1] OWA Session details 04/05/2010 14:28:13 [1304,1] User agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.2; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) 04/05/2010 14:28:13 [1304,1] Authentication type: Basic 04/05/2010 14:28:13 [1304,1] Authenticated user: ESC\joe 04/05/2010 14:28:13 [1304,1] Client IP Address: 172.16.0.6 04/05/2010 14:28:13 [1304,1] Server IP Address: 172.16.0.8 04/05/2010 14:28:13 [1304,1] Host: esc-exch-01 04/05/2010 14:28:13 [1304,1] Primary SMTP Address: joe@esc.eu.com 04/05/2010 14:28:13 [1304,1] EV Extensions DLL version: 8.0.4.0 04/05/2010 14:28:13 [1304,1] [RequestProcessor::StartImpersonation] Impersonating logged on user 04/05/2010 14:28:13 [1304,1] [EVContext::Initialise] EVContext intialised at 04/05/2010 14:28:11 04/05/2010 14:28:13 [1304,1] [EVContext::Initialise] Hidden settings loaded at 04/05/2010 14:28:11 04/05/2010 14:28:13 [1304,1] [EVContext::IsValidBrowser] Returning: True 04/05/2010 14:28:13 [1304,1] [RequestProcessor::ProcessItem] started 04/05/2010 14:28:13 [1304,1] [RequestProcessor::ProcessItem] Finished 04/05/2010 14:28:13 [1304,1] [RequestProcessor:StopImpersonation] Stopped impersonation 04/05/2010 14:28:13 [1304,1] Request processing finished 04/05/2010 14:28:14 [1304,1] ############################################################# 04/05/2010 14:28:14 [1304,1] Request processing started 04/05/2010 14:28:14 [1304,1] Url: https://esc-exch-01/owa/forms/premium/ReadMessage.aspx?ae=Item&a=Preview&t=IPM.Note&id=RgAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAC5WTIpYEBxR63b6v87urlsAABxcutsAAAJ 04/05/2010 14:28:14 [1304,1] RawUrl: /owa/Default.aspx?ae=Item&a=Preview&t=IPM.Note&id=RgAAAAAoy%2bpdMrWeRLt6YRhBz3e0BwAmxh5hXZD%2bRacWZZ4cXVmLAAAOJVJPAAC5WTIpYEBxR63b6v87urlsAABxcutsAAAJ 04/05/2010 14:28:14 [1304,1] Query String parameters: 04/05/2010 14:28:14 [1304,1] ae: Item 04/05/2010 14:28:14 [1304,1] a: Preview 04/05/2010 14:28:14 [1304,1] t: IPM.Note 04/05/2010 14:28:14 [1304,1] id: RgAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAC5WTIpYEBxR63b6v87urlsAABxcutsAAAJ 04/05/2010 14:28:14 [1304,1] Form: 04/05/2010 14:28:14 [1304,1] OWA Session details 04/05/2010 14:28:14 [1304,1] User agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.2; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) 04/05/2010 14:28:14 [1304,1] Authentication type: Basic 04/05/2010 14:28:14 [1304,1] Authenticated user: ESC\joe 04/05/2010 14:28:14 [1304,1] Client IP Address: 172.16.0.6 04/05/2010 14:28:14 [1304,1] Server IP Address: 172.16.0.8 04/05/2010 14:28:14 [1304,1] Host: esc-exch-01 04/05/2010 14:28:14 [1304,1] Primary SMTP Address: joe@esc.eu.com 04/05/2010 14:28:14 [1304,1] EV Extensions DLL version: 8.0.4.0 04/05/2010 14:28:14 [1304,1] [RequestProcessor::StartImpersonation] Impersonating logged on user 04/05/2010 14:28:14 [1304,1] [EVContext::Initialise] EVContext intialised at 04/05/2010 14:28:11 04/05/2010 14:28:14 [1304,1] [EVContext::Initialise] Hidden settings loaded at 04/05/2010 14:28:11 04/05/2010 14:28:14 [1304,1] [EVContext::IsValidBrowser] Returning: True 04/05/2010 14:28:14 [1304,1] [RequestProcessor::PostProcessRequest] Checking for reply/forward to EV item 04/05/2010 14:28:14 [1304,1] [RequestProcessor:StopImpersonation] Stopped impersonation 04/05/2010 14:28:14 [1304,1] Request processing finished 04/05/2010 14:28:43 [1304,1] ############################################################# 04/05/2010 14:28:43 [1304,1] Request processing started 04/05/2010 14:28:43 [1304,1] Url: https://esc-exch-01/owa/ev.owa?oeh=1&ns=Notify&ev=Poll 04/05/2010 14:28:43 [1304,1] RawUrl: /owa/ev.owa?oeh=1&ns=Notify&ev=Poll 04/05/2010 14:28:43 [1304,1] Query String parameters: 04/05/2010 14:28:43 [1304,1] oeh: 1 04/05/2010 14:28:43 [1304,1] ns: Notify 04/05/2010 14:28:43 [1304,1] ev: Poll 04/05/2010 14:28:43 [1304,1] Form: 04/05/2010 14:28:43 [1304,1] OWA Session details 04/05/2010 14:28:43 [1304,1] User agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.2; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) 04/05/2010 14:28:43 [1304,1] Authentication type: Basic 04/05/2010 14:28:43 [1304,1] Authenticated user: ESC\joe 04/05/2010 14:28:43 [1304,1] Client IP Address: 172.16.0.6 04/05/2010 14:28:43 [1304,1] Server IP Address: 172.16.0.8 04/05/2010 14:28:43 [1304,1] Host: esc-exch-01 04/05/2010 14:28:43 [1304,1] Primary SMTP Address: joe@esc.eu.com 04/05/2010 14:28:43 [1304,1] EV Extensions DLL version: 8.0.4.0 04/05/2010 14:28:43 [1304,1] [RequestProcessor::StartImpersonation] Impersonating logged on user 04/05/2010 14:28:43 [1304,1] [EVContext::Initialise] EVContext intialised at 04/05/2010 14:28:11 04/05/2010 14:28:43 [1304,1] [EVContext::Initialise] Hidden settings loaded at 04/05/2010 14:28:11 04/05/2010 14:28:43 [1304,1] [EVContext::IsValidBrowser] Returning: True 04/05/2010 14:28:43 [1304,1] [RequestProcessor:StopImpersonation] Stopped impersonation 04/05/2010 14:28:43 [1304,1] Request processing finished 04/05/2010 14:28:43 [1304,1] ############################################################# 04/05/2010 14:28:43 [1304,1] Request processing started 04/05/2010 14:28:43 [1304,1] Url: https://esc-exch-01/owa/ev.owa?oeh=1&ns=Notify&ev=Poll 04/05/2010 14:28:43 [1304,1] RawUrl: /owa/ev.owa?oeh=1&ns=Notify&ev=Poll 04/05/2010 14:28:43 [1304,1] Query String parameters: 04/05/2010 14:28:43 [1304,1] oeh: 1 04/05/2010 14:28:43 [1304,1] ns: Notify 04/05/2010 14:28:43 [1304,1] ev: Poll 04/05/2010 14:28:43 [1304,1] Form: 04/05/2010 14:28:43 [1304,1] OWA Session details 04/05/2010 14:28:43 [1304,1] User agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.2; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) 04/05/2010 14:28:43 [1304,1] Authentication type: Basic 04/05/2010 14:28:43 [1304,1] Authenticated user: ESC\joe 04/05/2010 14:28:43 [1304,1] Client IP Address: 172.16.0.6 04/05/2010 14:28:43 [1304,1] Server IP Address: 172.16.0.8 04/05/2010 14:28:43 [1304,1] Host: esc-exch-01 04/05/2010 14:28:43 [1304,1] Primary SMTP Address: joe@esc.eu.com 04/05/2010 14:28:43 [1304,1] EV Extensions DLL version: 8.0.4.0 04/05/2010 14:28:43 [1304,1] [RequestProcessor::StartImpersonation] Impersonating logged on user 04/05/2010 14:28:43 [1304,1] [EVContext::Initialise] EVContext intialised at 04/05/2010 14:28:11 04/05/2010 14:28:43 [1304,1] [EVContext::Initialise] Hidden settings loaded at 04/05/2010 14:28:11 04/05/2010 14:28:43 [1304,1] [EVContext::IsValidBrowser] Returning: True 04/05/2010 14:28:43 [1304,1] [RequestProcessor::PostProcessRequest] Checking for reply/forward to EV item 04/05/2010 14:28:43 [1304,1] [RequestProcessor:StopImpersonation] Stopped impersonation 04/05/2010 14:28:43 [1304,1] Request processing finished 04/05/2010 14:29:10 [1304,1] ############################################################# 04/05/2010 14:29:10 [1304,1] Request processing started 04/05/2010 14:29:10 [1304,1] Url: https://esc-exch-01/owa/forms/premium/ReadMessage.aspx?ae=Item&a=Preview&t=IPM.Note.EnterpriseVault.Shortcut&id=RgAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD+RacWZZ4cXVmLAAAOJVaxAAAJ 04/05/2010 14:29:10 [1304,1] RawUrl: /owa/Default.aspx?ae=Item&a=Preview&t=IPM.Note.EnterpriseVault.Shortcut&id=RgAAAAAoy%2bpdMrWeRLt6YRhBz3e0BwAmxh5hXZD%2bRacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD%2bRacWZZ4cXVmLAAAOJVaxAAAJ 04/05/2010 14:29:10 [1304,1] Query String parameters: 04/05/2010 14:29:10 [1304,1] ae: Item 04/05/2010 14:29:10 [1304,1] a: Preview 04/05/2010 14:29:10 [1304,1] t: IPM.Note.EnterpriseVault.Shortcut 04/05/2010 14:29:10 [1304,1] id: RgAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD+RacWZZ4cXVmLAAAOJVaxAAAJ 04/05/2010 14:29:10 [1304,1] Form: 04/05/2010 14:29:10 [1304,1] OWA Session details 04/05/2010 14:29:10 [1304,1] User agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.2; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) 04/05/2010 14:29:10 [1304,1] Authentication type: Basic 04/05/2010 14:29:10 [1304,1] Authenticated user: ESC\joe 04/05/2010 14:29:10 [1304,1] Client IP Address: 172.16.0.6 04/05/2010 14:29:10 [1304,1] Server IP Address: 172.16.0.8 04/05/2010 14:29:10 [1304,1] Host: esc-exch-01 04/05/2010 14:29:10 [1304,1] Primary SMTP Address: joe@esc.eu.com 04/05/2010 14:29:10 [1304,1] EV Extensions DLL version: 8.0.4.0 04/05/2010 14:29:10 [1304,1] [RequestProcessor::StartImpersonation] Impersonating logged on user 04/05/2010 14:29:10 [1304,1] [EVContext::Initialise] EVContext intialised at 04/05/2010 14:28:11 04/05/2010 14:29:10 [1304,1] [EVContext::Initialise] Hidden settings loaded at 04/05/2010 14:28:11 04/05/2010 14:29:10 [1304,1] [EVContext::IsValidBrowser] Returning: True 04/05/2010 14:29:10 [1304,1] [RequestProcessor::ProcessItem] started 04/05/2010 14:29:10 [1304,1] [RequestProcessor::ProcessItem] Processing EV item 04/05/2010 14:29:11 [1304,1] [RequestProcessor::ProcessOWAItemAction] started 04/05/2010 14:29:11 [1304,1] [RequestProcessor::ProcessOWAItemAction] Previewing EV item 04/05/2010 14:29:11 [1304,1] [Id::EwsId] Converting OwaId to EwsId 04/05/2010 14:29:11 [1304,1] [MailboxBase::MailboxBase] Connecting to Exchange Web Services using: https://localhost/ews/exchange.asmx 04/05/2010 14:29:11 [1304,1] [ConvertId::DoConvertId] Converting ID using web services 04/05/2010 14:29:11 [1304,1] [Id::EwsId] Converted OwaId to Mailbox EwsId: AAMkADk1N2I2OTY1LTllMGQtNGRiOS05Mjc0LTE1MWJmMjJjNmQ3MgBGAAAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD+RacWZZ4cXVmLAAAOJVaxAAA= 04/05/2010 14:29:11 [1304,1] [MailboxBase::MailboxBase] Connecting to Exchange Web Services using: https://localhost/ews/exchange.asmx 04/05/2010 14:29:11 [1304,1] [MailboxItem::LoadProperties] Loading properties for: AAMkADk1N2I2OTY1LTllMGQtNGRiOS05Mjc0LTE1MWJmMjJjNmQ3MgBGAAAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD+RacWZZ4cXVmLAAAOJVaxAAA= 04/05/2010 14:29:11 [1304,1] [MailboxItem::LoadProperties] Loaded item properties: 04/05/2010 14:29:11 [1304,1] [MailboxItem::LoadProperties] Id: AAMkADk1N2I2OTY1LTllMGQtNGRiOS05Mjc0LTE1MWJmMjJjNmQ3MgBGAAAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD+RacWZZ4cXVmLAAAOJVaxAAA= 04/05/2010 14:29:11 [1304,1] [MailboxItem::LoadProperties] Change Key: CQAAABYAAAAmxh5hXZD+RacWZZ4cXVmLAAAOJsvu 04/05/2010 14:29:11 [1304,1] [MailboxItem::LoadProperties] Message Class: IPM.Note.EnterpriseVault.Shortcut 04/05/2010 14:29:11 [1304,1] [MailboxItem::LoadProperties] Size: 2041 04/05/2010 14:29:11 [1304,1] [MailboxItem::LoadProperties] Parent Folder Id: AAMkADk1N2I2OTY1LTllMGQtNGRiOS05Mjc0LTE1MWJmMjJjNmQ3MgAuAAAAAAAoy+pdMrWeRLt6YRhBz3e0AQAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAA= 04/05/2010 14:29:11 [1304,1] [MailboxItem::LoadProperties] Archive Id: 1F5C090D8BD5F2F4CB2BCC8822DCA17EA1110000evserver01 04/05/2010 14:29:11 [1304,1] [MailboxItem::LoadProperties] Saveset Id: 200905110000000~200602210514380000~Z~905B170C9CE43FFAFB2ECD1621E30571 04/05/2010 14:29:11 [1304,1] [MailboxItem::LoadProperties] Original Message Class: IPM.Note 04/05/2010 14:29:11 [1304,1] [MailboxItem::LoadProperties] Original Content Class: 04/05/2010 14:29:11 [1304,1] [MailboxItem::LoadProperties] Original Size: 1418 04/05/2010 14:29:11 [1304,1] [MailboxItem::LoadProperties] View Item Ref Count: 04/05/2010 14:29:11 [1304,1] [MailboxItem::LoadProperties] Content Class: urn:kvsplc-com:cc:vault:shortcut 04/05/2010 14:29:11 [1304,1] [MailboxItem::LoadProperties] Archived Date: 11/05/2009 14:52:50 04/05/2010 14:29:11 [1304,1] [MailboxItem::LoadProperties] Restored Date: 04/05/2010 14:29:11 [1304,1] [MailboxItem::LoadProperties] Post Processed Date: 04/05/2010 14:29:11 [1304,1] [MailboxItem::LoadProperties] Last modified time: 11/05/2009 14:52:46 04/05/2010 14:29:11 [1304,1] [MailboxItem::LoadProperties] PR_URL_NAME: /Inbox/Re%3A Hiding Distribution List recipients.EML 04/05/2010 14:29:11 [1304,1] [MailboxItem::LoadProperties] PR_ICON_INDEX: 04/05/2010 14:29:11 [1304,1] [MailboxItem::LoadProperties] Original Icon Index: 04/05/2010 14:29:11 [1304,1] [RequestProcessor::ProcessOWAItemAction] Setting response filter: Premium.ArchivedItem 04/05/2010 14:29:11 [1304,1] [RequestProcessor::ProcessOWAItemAction] Finished 04/05/2010 14:29:11 [1304,1] [RequestProcessor::ProcessItem] Finished 04/05/2010 14:29:11 [1304,1] [RequestProcessor:StopImpersonation] Stopped impersonation 04/05/2010 14:29:11 [1304,1] Request processing finished 04/05/2010 14:29:11 [1304,1] ############################################################# 04/05/2010 14:29:11 [1304,1] Request processing started 04/05/2010 14:29:11 [1304,1] Url: https://esc-exch-01/owa/forms/premium/ReadMessage.aspx?ae=Item&a=Preview&t=IPM.Note.EnterpriseVault.Shortcut&id=RgAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD+RacWZZ4cXVmLAAAOJVaxAAAJ 04/05/2010 14:29:11 [1304,1] RawUrl: /owa/Default.aspx?ae=Item&a=Preview&t=IPM.Note.EnterpriseVault.Shortcut&id=RgAAAAAoy%2bpdMrWeRLt6YRhBz3e0BwAmxh5hXZD%2bRacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD%2bRacWZZ4cXVmLAAAOJVaxAAAJ 04/05/2010 14:29:11 [1304,1] Query String parameters: 04/05/2010 14:29:11 [1304,1] ae: Item 04/05/2010 14:29:11 [1304,1] a: Preview 04/05/2010 14:29:11 [1304,1] t: IPM.Note.EnterpriseVault.Shortcut 04/05/2010 14:29:11 [1304,1] id: RgAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD+RacWZZ4cXVmLAAAOJVaxAAAJ 04/05/2010 14:29:11 [1304,1] Form: 04/05/2010 14:29:11 [1304,1] OWA Session details 04/05/2010 14:29:11 [1304,1] User agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.2; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) 04/05/2010 14:29:11 [1304,1] Authentication type: Basic 04/05/2010 14:29:11 [1304,1] Authenticated user: ESC\joe 04/05/2010 14:29:11 [1304,1] Client IP Address: 172.16.0.6 04/05/2010 14:29:11 [1304,1] Server IP Address: 172.16.0.8 04/05/2010 14:29:11 [1304,1] Host: esc-exch-01 04/05/2010 14:29:11 [1304,1] Primary SMTP Address: joe@esc.eu.com 04/05/2010 14:29:11 [1304,1] EV Extensions DLL version: 8.0.4.0 04/05/2010 14:29:11 [1304,1] [RequestProcessor::StartImpersonation] Impersonating logged on user 04/05/2010 14:29:11 [1304,1] [EVContext::Initialise] EVContext intialised at 04/05/2010 14:28:11 04/05/2010 14:29:11 [1304,1] [EVContext::Initialise] Hidden settings loaded at 04/05/2010 14:28:11 04/05/2010 14:29:11 [1304,1] [EVContext::IsValidBrowser] Returning: True 04/05/2010 14:29:11 [1304,1] [RequestProcessor::PostProcessRequest] Checking for reply/forward to EV item 04/05/2010 14:29:11 [1304,1] [RequestProcessor:StopImpersonation] Stopped impersonation 04/05/2010 14:29:11 [1304,1] Request processing finished 04/05/2010 14:29:11 [1304,1] ############################################################# 04/05/2010 14:29:11 [1304,1] Response filter started 04/05/2010 14:29:11 [1304,1] Url: https://esc-exch-01/owa/forms/premium/ReadMessage.aspx?ae=Item&a=Preview&t=IPM.Note.EnterpriseVault.Shortcut&id=RgAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD+RacWZZ4cXVmLAAAOJVaxAAAJ 04/05/2010 14:29:11 [1304,1] RawUrl: /owa/Default.aspx?ae=Item&a=Preview&t=IPM.Note.EnterpriseVault.Shortcut&id=RgAAAAAoy%2bpdMrWeRLt6YRhBz3e0BwAmxh5hXZD%2bRacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD%2bRacWZZ4cXVmLAAAOJVaxAAAJ 04/05/2010 14:29:11 [1304,1] Query String parameters: 04/05/2010 14:29:11 [1304,1] ae: Item 04/05/2010 14:29:11 [1304,1] a: Preview 04/05/2010 14:29:11 [1304,1] t: IPM.Note.EnterpriseVault.Shortcut 04/05/2010 14:29:11 [1304,1] id: RgAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD+RacWZZ4cXVmLAAAOJVaxAAAJ 04/05/2010 14:29:11 [1304,1] Form: 04/05/2010 14:29:11 [1304,1] EV Extensions Resource version: v8.0.4.1991 04/05/2010 14:29:11 [1304,1] [EVContext::Initialise] EVContext intialised at 04/05/2010 14:28:11 04/05/2010 14:29:11 [1304,1] [EVContext::Initialise] Hidden settings loaded at 04/05/2010 14:28:11 04/05/2010 14:29:11 [1304,1] Response filter invoked: Symantec.EnterpriseVault.Owa.ResponseFilters.Premium.ArchivedItem 04/05/2010 14:29:11 [1304,1] Response filter finished 04/05/2010 14:29:11 [1304,1] ############################################################# 04/05/2010 14:29:11 [1304,1] Request processing started 04/05/2010 14:29:11 [1304,1] Url: https://esc-exch-01/owa/forms/premium/ReadMessage.aspx?ae=Item&a=Open&t=IPM.Note.EnterpriseVault.Shortcut&id=RgAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD+RacWZZ4cXVmLAAAOJVaxAAAJ 04/05/2010 14:29:11 [1304,1] RawUrl: /owa/Default.aspx?ae=Item&a=Open&t=IPM.Note.EnterpriseVault.Shortcut&id=RgAAAAAoy%2bpdMrWeRLt6YRhBz3e0BwAmxh5hXZD%2bRacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD%2bRacWZZ4cXVmLAAAOJVaxAAAJ 04/05/2010 14:29:11 [1304,1] Query String parameters: 04/05/2010 14:29:11 [1304,1] ae: Item 04/05/2010 14:29:11 [1304,1] a: Open 04/05/2010 14:29:11 [1304,1] t: IPM.Note.EnterpriseVault.Shortcut 04/05/2010 14:29:11 [1304,1] id: RgAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD+RacWZZ4cXVmLAAAOJVaxAAAJ 04/05/2010 14:29:11 [1304,1] Form: 04/05/2010 14:29:11 [1304,1] OWA Session details 04/05/2010 14:29:11 [1304,1] User agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.2; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) 04/05/2010 14:29:11 [1304,1] Authentication type: Basic 04/05/2010 14:29:11 [1304,1] Authenticated user: ESC\joe 04/05/2010 14:29:11 [1304,1] Client IP Address: 172.16.0.6 04/05/2010 14:29:11 [1304,1] Server IP Address: 172.16.0.8 04/05/2010 14:29:11 [1304,1] Host: esc-exch-01 04/05/2010 14:29:11 [1304,1] Primary SMTP Address: joe@esc.eu.com 04/05/2010 14:29:11 [1304,1] EV Extensions DLL version: 8.0.4.0 04/05/2010 14:29:11 [1304,1] [RequestProcessor::StartImpersonation] Impersonating logged on user 04/05/2010 14:29:11 [1304,1] [EVContext::Initialise] EVContext intialised at 04/05/2010 14:28:11 04/05/2010 14:29:11 [1304,1] [EVContext::Initialise] Hidden settings loaded at 04/05/2010 14:28:11 04/05/2010 14:29:11 [1304,1] [EVContext::IsValidBrowser] Returning: True 04/05/2010 14:29:11 [1304,1] [RequestProcessor::ProcessItem] started 04/05/2010 14:29:11 [1304,1] [RequestProcessor::ProcessItem] Processing EV item 04/05/2010 14:29:11 [1304,1] [RequestProcessor::ProcessOWAItemAction] started 04/05/2010 14:29:11 [1304,1] [RequestProcessor::ProcessOWAItemAction] Opening archived item 04/05/2010 14:29:11 [1304,1] [Id::EwsId] Converting OwaId to EwsId 04/05/2010 14:29:11 [1304,1] [MailboxBase::MailboxBase] Connecting to Exchange Web Services using: https://localhost/ews/exchange.asmx 04/05/2010 14:29:11 [1304,1] [ConvertId::DoConvertId] Converting ID using web services 04/05/2010 14:29:12 [1304,1] [Id::EwsId] Converted OwaId to Mailbox EwsId: AAMkADk1N2I2OTY1LTllMGQtNGRiOS05Mjc0LTE1MWJmMjJjNmQ3MgBGAAAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD+RacWZZ4cXVmLAAAOJVaxAAA= 04/05/2010 14:29:12 [1304,1] [MailboxBase::MailboxBase] Connecting to Exchange Web Services using: https://localhost/ews/exchange.asmx 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Loading properties for: AAMkADk1N2I2OTY1LTllMGQtNGRiOS05Mjc0LTE1MWJmMjJjNmQ3MgBGAAAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD+RacWZZ4cXVmLAAAOJVaxAAA= 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Loaded item properties: 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Id: AAMkADk1N2I2OTY1LTllMGQtNGRiOS05Mjc0LTE1MWJmMjJjNmQ3MgBGAAAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD+RacWZZ4cXVmLAAAOJVaxAAA= 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Change Key: CQAAABYAAAAmxh5hXZD+RacWZZ4cXVmLAAAOJsvu 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Message Class: IPM.Note.EnterpriseVault.Shortcut 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Size: 2041 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Parent Folder Id: AAMkADk1N2I2OTY1LTllMGQtNGRiOS05Mjc0LTE1MWJmMjJjNmQ3MgAuAAAAAAAoy+pdMrWeRLt6YRhBz3e0AQAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAA= 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Archive Id: 1F5C090D8BD5F2F4CB2BCC8822DCA17EA1110000evserver01 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Saveset Id: 200905110000000~200602210514380000~Z~905B170C9CE43FFAFB2ECD1621E30571 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Original Message Class: IPM.Note 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Original Content Class: 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Original Size: 1418 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] View Item Ref Count: 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Content Class: urn:kvsplc-com:cc:vault:shortcut 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Archived Date: 11/05/2009 14:52:50 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Restored Date: 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Post Processed Date: 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Last modified time: 11/05/2009 14:52:46 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] PR_URL_NAME: /Inbox/Re%3A Hiding Distribution List recipients.EML 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] PR_ICON_INDEX: 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Original Icon Index: 04/05/2010 14:29:12 [1304,1] [Id::OwaId] Returning cached OwaId: RgAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD+RacWZZ4cXVmLAAAOJVaxAAAJ 04/05/2010 14:29:12 [1304,1] [MailboxBase::MailboxBase] Connecting to Exchange Web Services using: https://localhost/ews/exchange.asmx 04/05/2010 14:29:12 [1304,1] [MailboxFolder::LoadProperties] Folder name: Deleted Items 04/05/2010 14:29:12 [1304,1] [MailboxFolder::LoadProperties] Folder path: /Deleted Items 04/05/2010 14:29:12 [1304,1] [MailboxFolder::LoadProperties] Non-Deletable: False 04/05/2010 14:29:12 [1304,1] [WebDAVRequest::Send] Request url: https://localhost/exchange/joe@esc.eu.com/Deleted Items/1F5C090D8BD5F2F4CB2BCC8822DCA17EA1110000evserver01!200905110000000.200602210514380000.Z.905B170C9CE43FFAFB2ECD1621E30571.EML 04/05/2010 14:29:12 [1304,1] [WebDAVRequest::Send] Request method: PROPFIND 04/05/2010 14:29:12 [1304,1] [WebDAVRequest::Send] Request timeout (milliseconds): 30000 04/05/2010 14:29:12 [1304,1] [WebDAVRequest::Send] Adding FBA cookies 04/05/2010 14:29:12 [1304,1] [WebDAVRequest::Send] Adding Depth header: 0 04/05/2010 14:29:12 [1304,1] [WebDAVRequest::Send] Request body: 04/05/2010 14:29:12 [1304,1] [WebDAVRequest::Send] Exception sending WebDAV request: System.Net.WebException: The remote server returned an error: (404) Not Found. at System.Net.HttpWebRequest.GetResponse() at Symantec.EnterpriseVault.Owa.ExchangeStoreAccess.WebDAVRequest.Send() 04/05/2010 14:29:12 [1304,1] [EVServerRequest::CreateRequest] Sending request to: http://evserver01/EVAnon/restoreo2k.asp?vaultid=1F5C090D8BD5F2F4CB2BCC8822DCA17EA1110000evserver01&savesetid=200905110000000~200602210514380000~Z~905B170C9CE43FFAFB2ECD1621E30571&mbx=joe@esc.eu.com&server=ESC-EXCH-01&restorelocation=3&foldername=Deleted Items 04/05/2010 14:29:12 [1304,1] [EVServerRequest::CreateRequest] Request timeout (milliseconds): 30000 04/05/2010 14:29:12 [1304,1] [EVServerRequest::AddHeader] Set header: EV-OWA-2007-Extensions-Version=8.0.4.0 04/05/2010 14:29:12 [1304,1] [EVServerRequest::CreateRequest] Making request for user: ESC\joe 04/05/2010 14:29:12 [1304,1] [EVServerRequest::AddHeader] Set header: X-EVOWA-User-Encoded=4500530043005C006A006F006500 04/05/2010 14:29:12 [1304,1] [RestoreRequest::Send] Exception sending request to restore item: System.Net.WebException: The remote server returned an error: (404) Not Found. at System.Net.HttpWebRequest.GetResponse() at Symantec.EnterpriseVault.Owa.EVServerRequests.RestoreRequest.Send() 04/05/2010 14:29:12 [1304,1] [RequestProcessor::RestoreAndActOnItem] Item not restored 04/05/2010 14:29:12 [1304,1] [Id::OwaId] Returning cached OwaId: RgAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD+RacWZZ4cXVmLAAAOJVaxAAAJ 04/05/2010 14:29:12 [1304,1] [RequestProcessor::RestoreAndActOnMailboxItem] Redirecting client to: /owa/?ae=Item&a=Open&t=ipm.note.enterprisevault.shortcut&id=RgAAAAAoy%2bpdMrWeRLt6YRhBz3e0BwAmxh5hXZD%2bRacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD%2bRacWZZ4cXVmLAAAOJVaxAAAJ&EVItemUnavailable=1 04/05/2010 14:29:12 [1304,1] [RequestProcessor:StopImpersonation] Stopped impersonation 04/05/2010 14:29:12 [1304,1] Request processing finished 04/05/2010 14:29:12 [1304,1] ############################################################# 04/05/2010 14:29:12 [1304,1] Request processing started 04/05/2010 14:29:12 [1304,1] Url: https://esc-exch-01/owa/forms/premium/ReadMessage.aspx?ae=Item&a=Open&t=ipm.note.enterprisevault.shortcut&id=RgAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD+RacWZZ4cXVmLAAAOJVaxAAAJ&EVItemUnavailable=1 04/05/2010 14:29:12 [1304,1] RawUrl: /owa/Default.aspx?ae=Item&a=Open&t=ipm.note.enterprisevault.shortcut&id=RgAAAAAoy%2bpdMrWeRLt6YRhBz3e0BwAmxh5hXZD%2bRacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD%2bRacWZZ4cXVmLAAAOJVaxAAAJ&EVItemUnavailable=1 04/05/2010 14:29:12 [1304,1] Query String parameters: 04/05/2010 14:29:12 [1304,1] ae: Item 04/05/2010 14:29:12 [1304,1] a: Open 04/05/2010 14:29:12 [1304,1] t: ipm.note.enterprisevault.shortcut 04/05/2010 14:29:12 [1304,1] id: RgAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD+RacWZZ4cXVmLAAAOJVaxAAAJ 04/05/2010 14:29:12 [1304,1] EVItemUnavailable: 1 04/05/2010 14:29:12 [1304,1] Form: 04/05/2010 14:29:12 [1304,1] OWA Session details 04/05/2010 14:29:12 [1304,1] User agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.2; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) 04/05/2010 14:29:12 [1304,1] Authentication type: Basic 04/05/2010 14:29:12 [1304,1] Authenticated user: ESC\joe 04/05/2010 14:29:12 [1304,1] Client IP Address: 172.16.0.6 04/05/2010 14:29:12 [1304,1] Server IP Address: 172.16.0.8 04/05/2010 14:29:12 [1304,1] Host: esc-exch-01 04/05/2010 14:29:12 [1304,1] Primary SMTP Address: joe@esc.eu.com 04/05/2010 14:29:12 [1304,1] EV Extensions DLL version: 8.0.4.0 04/05/2010 14:29:12 [1304,1] [RequestProcessor::StartImpersonation] Impersonating logged on user 04/05/2010 14:29:12 [1304,1] [EVContext::Initialise] EVContext intialised at 04/05/2010 14:28:11 04/05/2010 14:29:12 [1304,1] [EVContext::Initialise] Hidden settings loaded at 04/05/2010 14:28:11 04/05/2010 14:29:12 [1304,1] [EVContext::IsValidBrowser] Returning: True 04/05/2010 14:29:12 [1304,1] [RequestProcessor::ProcessItem] started 04/05/2010 14:29:12 [1304,1] [RequestProcessor::ProcessItem] Processing EV item 04/05/2010 14:29:12 [1304,1] [RequestProcessor::ProcessOWAItemAction] started 04/05/2010 14:29:12 [1304,1] [RequestProcessor::ProcessOWAItemAction] Opening shortcut due to unavailable item 04/05/2010 14:29:12 [1304,1] [Id::EwsId] Converting OwaId to EwsId 04/05/2010 14:29:12 [1304,1] [MailboxBase::MailboxBase] Connecting to Exchange Web Services using: https://localhost/ews/exchange.asmx 04/05/2010 14:29:12 [1304,1] [ConvertId::DoConvertId] Converting ID using web services 04/05/2010 14:29:12 [1304,1] [Id::EwsId] Converted OwaId to Mailbox EwsId: AAMkADk1N2I2OTY1LTllMGQtNGRiOS05Mjc0LTE1MWJmMjJjNmQ3MgBGAAAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD+RacWZZ4cXVmLAAAOJVaxAAA= 04/05/2010 14:29:12 [1304,1] [MailboxBase::MailboxBase] Connecting to Exchange Web Services using: https://localhost/ews/exchange.asmx 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Loading properties for: AAMkADk1N2I2OTY1LTllMGQtNGRiOS05Mjc0LTE1MWJmMjJjNmQ3MgBGAAAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD+RacWZZ4cXVmLAAAOJVaxAAA= 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Loaded item properties: 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Id: AAMkADk1N2I2OTY1LTllMGQtNGRiOS05Mjc0LTE1MWJmMjJjNmQ3MgBGAAAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD+RacWZZ4cXVmLAAAOJVaxAAA= 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Change Key: CQAAABYAAAAmxh5hXZD+RacWZZ4cXVmLAAAOJsvu 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Message Class: IPM.Note.EnterpriseVault.Shortcut 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Size: 2041 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Parent Folder Id: AAMkADk1N2I2OTY1LTllMGQtNGRiOS05Mjc0LTE1MWJmMjJjNmQ3MgAuAAAAAAAoy+pdMrWeRLt6YRhBz3e0AQAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAA= 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Archive Id: 1F5C090D8BD5F2F4CB2BCC8822DCA17EA1110000evserver01 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Saveset Id: 200905110000000~200602210514380000~Z~905B170C9CE43FFAFB2ECD1621E30571 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Original Message Class: IPM.Note 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Original Content Class: 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Original Size: 1418 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] View Item Ref Count: 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Content Class: urn:kvsplc-com:cc:vault:shortcut 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Archived Date: 11/05/2009 14:52:50 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Restored Date: 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Post Processed Date: 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Last modified time: 11/05/2009 14:52:46 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] PR_URL_NAME: /Inbox/Re%3A Hiding Distribution List recipients.EML 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] PR_ICON_INDEX: 04/05/2010 14:29:12 [1304,1] [MailboxItem::LoadProperties] Original Icon Index: 04/05/2010 14:29:12 [1304,1] [RequestProcessor::ProcessOWAItemAction] Setting response filter: Premium.ArchivedItemUnavailable 04/05/2010 14:29:12 [1304,1] [RequestProcessor::ProcessOWAItemAction] Finished 04/05/2010 14:29:12 [1304,1] [RequestProcessor::ProcessItem] Finished 04/05/2010 14:29:12 [1304,1] [RequestProcessor:StopImpersonation] Stopped impersonation 04/05/2010 14:29:12 [1304,1] Request processing finished 04/05/2010 14:29:12 [1304,1] ############################################################# 04/05/2010 14:29:12 [1304,1] Request processing started 04/05/2010 14:29:12 [1304,1] Url: https://esc-exch-01/owa/forms/premium/ReadMessage.aspx?ae=Item&a=Open&t=ipm.note.enterprisevault.shortcut&id=RgAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD+RacWZZ4cXVmLAAAOJVaxAAAJ&EVItemUnavailable=1 04/05/2010 14:29:12 [1304,1] RawUrl: /owa/Default.aspx?ae=Item&a=Open&t=ipm.note.enterprisevault.shortcut&id=RgAAAAAoy%2bpdMrWeRLt6YRhBz3e0BwAmxh5hXZD%2bRacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD%2bRacWZZ4cXVmLAAAOJVaxAAAJ&EVItemUnavailable=1 04/05/2010 14:29:12 [1304,1] Query String parameters: 04/05/2010 14:29:12 [1304,1] ae: Item 04/05/2010 14:29:12 [1304,1] a: Open 04/05/2010 14:29:12 [1304,1] t: ipm.note.enterprisevault.shortcut 04/05/2010 14:29:12 [1304,1] id: RgAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD+RacWZZ4cXVmLAAAOJVaxAAAJ 04/05/2010 14:29:12 [1304,1] EVItemUnavailable: 1 04/05/2010 14:29:12 [1304,1] Form: 04/05/2010 14:29:12 [1304,1] OWA Session details 04/05/2010 14:29:12 [1304,1] User agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.2; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) 04/05/2010 14:29:12 [1304,1] Authentication type: Basic 04/05/2010 14:29:12 [1304,1] Authenticated user: ESC\joe 04/05/2010 14:29:12 [1304,1] Client IP Address: 172.16.0.6 04/05/2010 14:29:12 [1304,1] Server IP Address: 172.16.0.8 04/05/2010 14:29:12 [1304,1] Host: esc-exch-01 04/05/2010 14:29:12 [1304,1] Primary SMTP Address: joe@esc.eu.com 04/05/2010 14:29:12 [1304,1] EV Extensions DLL version: 8.0.4.0 04/05/2010 14:29:12 [1304,1] [RequestProcessor::StartImpersonation] Impersonating logged on user 04/05/2010 14:29:12 [1304,1] [EVContext::Initialise] EVContext intialised at 04/05/2010 14:28:11 04/05/2010 14:29:12 [1304,1] [EVContext::Initialise] Hidden settings loaded at 04/05/2010 14:28:11 04/05/2010 14:29:12 [1304,1] [EVContext::IsValidBrowser] Returning: True 04/05/2010 14:29:12 [1304,1] [RequestProcessor::PostProcessRequest] Checking for reply/forward to EV item 04/05/2010 14:29:12 [1304,1] [RequestProcessor:StopImpersonation] Stopped impersonation 04/05/2010 14:29:12 [1304,1] Request processing finished 04/05/2010 14:29:12 [1304,1] ############################################################# 04/05/2010 14:29:12 [1304,1] Response filter started 04/05/2010 14:29:12 [1304,1] Url: https://esc-exch-01/owa/forms/premium/ReadMessage.aspx?ae=Item&a=Open&t=ipm.note.enterprisevault.shortcut&id=RgAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD+RacWZZ4cXVmLAAAOJVaxAAAJ&EVItemUnavailable=1 04/05/2010 14:29:12 [1304,1] RawUrl: /owa/Default.aspx?ae=Item&a=Open&t=ipm.note.enterprisevault.shortcut&id=RgAAAAAoy%2bpdMrWeRLt6YRhBz3e0BwAmxh5hXZD%2bRacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD%2bRacWZZ4cXVmLAAAOJVaxAAAJ&EVItemUnavailable=1 04/05/2010 14:29:12 [1304,1] Query String parameters: 04/05/2010 14:29:12 [1304,1] ae: Item 04/05/2010 14:29:12 [1304,1] a: Open 04/05/2010 14:29:12 [1304,1] t: ipm.note.enterprisevault.shortcut 04/05/2010 14:29:12 [1304,1] id: RgAAAAAoy+pdMrWeRLt6YRhBz3e0BwAmxh5hXZD+RacWZZ4cXVmLAAAOJVJPAAAmxh5hXZD+RacWZZ4cXVmLAAAOJVaxAAAJ 04/05/2010 14:29:12 [1304,1] EVItemUnavailable: 1 04/05/2010 14:29:12 [1304,1] Form: 04/05/2010 14:29:12 [1304,1] EV Extensions Resource version: v8.0.4.1991 04/05/2010 14:29:12 [1304,1] [EVContext::Initialise] EVContext intialised at 04/05/2010 14:28:11 04/05/2010 14:29:12 [1304,1] [EVContext::Initialise] Hidden settings loaded at 04/05/2010 14:28:11 04/05/2010 14:29:12 [1304,1] Response filter invoked: Symantec.EnterpriseVault.Owa.ResponseFilters.Premium.ArchivedItemUnavailable 04/05/2010 14:29:12 [1304,1] Response filter finished Any help or pointers is greatly appreciated. Kind Regards, Chris Colden
2 REPLIES 2

Mohawk_Marvin
Level 6
Partner

As a preemptive measure:) add more detail.

However Post a copy of the Web.config file found under \Program Files\Microsoft\Exchange Server\ClientAccess\Owa\

And the log generated with this keys added to the aforementioned web.config file:
<add key="EnterpriseVault_LogEnabled" value="true"/>
<add key="EnterpriseVault_LogFolder" value="C:\Program Files\Enterprise Vault\OWA 2007\logs"/>




Chris_Colden
Level 3
Partner

For some reason that didn't post my message body.

My environment consists of the following...
1xExch2k7 server with CAS and Mailbox role, OWA 2007 extensions are installed from the EV 8.0 SP4 media.
1xEV 8.0 SP4 server with the Exch2k7's IP address on the EVAnon virtual directory

Desktop policy uses Direct connection for OWA 2007

web.config file has the following keys...
<add key="EnterpriseVault_ResourceVersion" value="v8.0.4.1991"/>
<add key="EnterpriseVault_WebDAVRequestHost" value="localhost"/>
<add key="EnterpriseVault_LogEnabled" value="true"/>

OWA loads and I get the toolbar, buttons, and forms load for the archived items, but opening the item results in the shortcut being displayed.

Its a very basic enviroment and I'm sure the resolution is very simple, I just cannot seem to see it.

Any help is appreciated.

Kind Regards,

Chris Colden

P.S. I will attach the log file...
http://paste-it.net/private/a8aa332/