04-17-2007 04:03 AM
Hello,
We are revisiting a new install of EV 6.0 and are having an issue on Outlook XP only. When you open a shortcut you get the "There was an error loading this item -- some functionality may not be available" message and when you click on this the MAPI error code is 80040103. Outlook 2003 appears to work OK.
I have searched high and low and cannot find a specific fix for this. Can anyone help?
My version details are as below.
VERSION INFORMATION
Internet Explorer 6.0.2900.2180
Outlook 10
Operating System Microsoft Windows XP Professional Service Pack 2 (Build 2600)
?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" />Enterprise Vault 600000000
USER DETAILS
User Mailbox /o=HULLCC/ou=HULLCC1/cn=Recipients/cn=pmwtest
ENTERPRISE VAULT SETTINGS
Site Id 13999CDCFC8684A49A3DD6701D614B8621d10000evsite
Web App URL http://evs01.hullcc.gov.uk/EnterpriseVault
Loading settings OK
UI Setting Not Ignored
ARCHIVEBTNVISIBLE 0
SEARCHBTNVISIBLE Not set
CANCELBTNVISIBLE 0
RESTOREBTNVISIBLE 0
DELETEBTNVISIBLE 0
USERSCANDELETEITEMS 0
TESTING CONNECTION
LAN Manager Authentication Level 0
Create Connection OK
Retention category OK
Reading Entry from directory OK
Position Entry OK
Default Folder Filter 1BDD169BE086B264F82D0A1BE4D3201011610000evsite
sDefault Filter 113F554A0931E8B488D5F62E6ACF5CFCA1610000evsite
RAW SETTINGS
;MAILBOX; pmwtest
;SERVER; HCC-EX01
ADDSERVERTOINTRANETZONE evsite.hullcc.gov.uk;evs01.hullcc.gov.uk;evs02.hullcc.gov.uk
ARCHIVEBTNVISIBLE 0
CANCELBTNVISIBLE 0
DEFAULTARCHIVEID 191DCA0E0E2C4DC4E84AE577F1CE578601110000evsite
DEFAULTDOUBLECLICKVIEW 0
DEFAULTRETENTIONCATEGORYID 10493CB23AEEB1843BE4248BB0F8528031b10000evsite
DEFAULTWEBAPPURL http://evs01.hullcc.gov.uk/EnterpriseVault
DELETEBTNVISIBLE 0
FOLDERPROPERTIESVISIBLE 0
INACTIVITYPERIOD 0
INACTIVITYPERIODUNITS 2
LARGEITEMSSIZEKB 10240
MAILBOXDN /o=HULLCC/ou=HULLCC1/cn=Recipients/cn=pmwtest
MAILBOXPROPERTIESVISIBLE 0
MAILBOXSTATE 1
MESSAGEPROPERTIESVISIBLE 0
MINAGEPERIOD 0
MINAGEPERIODUNITS 2
OVENABLED 0
OWA2003ARCHIVEEXPLORERFROMBASICNAVBAR 0
OWA2003ARCHIVEEXPLORERFROMPREMIUMNAVBAR 0
OWA2003ARCHIVEFROMCONTEXTMENU 0
OWA2003ARCHIVEFROMTOOLBAR 0
OWA2003CANCELFROMCONTEXTMENU 0
OWA2003CANCELFROMTOOLBAR 0
OWA2003DELETEFROMCONTEXTMENU 0
OWA2003DELETEFROMTOOLBAR 0
OWA2003HELPFROMTOOLBAR 0
OWA2003RESTORECONFIRMATION 0
OWA2003RESTOREFROMCONTEXTMENU 0
OWA2003RESTOREFROMTOOLBAR 0
OWAWEBAPPURL http://evs01.hullcc.gov.uk/EVAnon
PFINACTIVITYPERIOD 6
PFINACTIVITYPERIODUNITS 2
PFLARGEITEMSSIZEKB 10240
PFMINAGEPERIOD 2
PFMINAGEPERIODUNITS 1
PFUSELARGEITEMSSIZE 0
POLICYENTRYID 1F55DD8D72973F946914597E584D978471012700evsite
PSTIMPORTENABLED 0
PSTPOLICYENTRYID 143CA35FA01A8314AB75609EE6C9F28301012700evsite
REMOVEPSTENTRIES 3
RESTOREBTNVISIBLE 0
SERVERVERSION 6.01
SITEENTRYID 13999CDCFC8684A49A3DD6701D614B8621d10000evsite
SYSTEMMAILBOX SMTP:EnterpriseVaultEX01@hullcc.gov.uk
USEINACTIVITYPERIOD 1
USELARGEITEMSSIZE 0
USERSCANDELETEITEMS 0
SELECTED ITEM PROPERTIES
Archive ID 1FD54EEA4200E42439AF1F2AECDB7E6B01110000evsite
Saveset ID 499000000000000~200704111018110000~0~D12AED565EB54CA2B05F78B96F652B3
Retention Category 10493CB23AEEB1843BE4248BB0F8528031b10000evsite
04-17-2007 05:40 PM
04-18-2007 12:16 AM
04-18-2007 01:07 AM
04-18-2007 08:18 AM
Message Edited by pmw on 04-18-200708:20 AM
04-18-2007 03:06 PM
04-18-2007 06:19 PM