Public folder archived but items not deleted

[Nuffic_ICT]

Hi,

I have the following problem:

Public folder archiving is working, items are archived and I can browse the archive and open archived items. However archived items are not deleted from the public folder or replaced bij place holders. 

EV  8.0.1.1560

Exchange 2007

Outlook 2007

Any pointers?

Thank you,

Fred

[TonySterling]

So is it the original item still or is it a pending archived item?  What are the message class for those items?

You might need to check the Archive Rules for the PF policy, make sure it is set to create shortcuts and delete original.  If that is set correctly then make sure you PF Vault Store Partition is being backed up correctly and the archive bit is being removed. 

Do you do mailbox archiving as well?  Is that working correctly?

[MichelZ]

Have you set your PF Policy to Delete original item & create shortcut?

[Nuffic_ICT]

Both options are checked.

[Nuffic_ICT]

As far as I can see the original item is still there. I am not sure what you mean by 'message class', but this particular folder is a public calendar folder. However the same happens to message folders.

As said: "both the 'delete original' and 'create shortcuts' options are checked.

Backups are made with Data Protection Manager and working without errors. EV does not check the archive bit, but looks foor a  file ('ignorearchivebittrigger.txt') in the 'Vault Store MBX Ptn1' folder.

Mailbox archiving is working correctly. Items are archived, archived items deleted and replaced by shortcuts, shortcuts deleted after 7 months.

[TonySterling · Accepted solution]

Ok, you say these are calendar items?  Calendar items do not get shortcuts created but you can configure it to replace attachments with links.

http://www.symantec.com/docs/TECH60085

Enhancements have been made to Enterprise Vault (EV) 6.0 SP1 and above, whereby shortcuts are not created when calendar items are archived.  Instead the original calendar item remains.

EV still archives the calendar item as past versions of EV, but due to an incompatibility with the way Microsoft Exchange deals with recurring appointments, EV no longer creates shortcuts for archived Calendar items. (For more information refer to Related Documents article 279967.)

EV 2007 introduced the ability to strip attachments from calendar items. Enterprise Vault will remove them and then append a plain text list of the attachment names to the calendar item. The items in this list are hyperlinks to the archived copies of the attachments.

Note:

- In EV 2007 the default setting to strip attachment in calendar item is set to off. This setting can be accessed from Mailbox Policy properties - Advanced Tab. Select the Archive General settings and locate "Strip calendar attachments'.

- In EV 8.0 the default setting is On, so by default  EV 8.0 strips attachments in calendar items. This setting has been renamed to 'Strip attachments to Non-shortcut items'.

- Calendar items may grow in size due to the Enterprise Vault meta data that is added once the item is archived.