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SearchFolderManager and error 8004011d

Hi,

 

I am currently at a customer and he got a lot of processing errors.

In cause, some mailboxe get folders with more than 40K items (some have 100K+).

 

I then tried to run the searchfoldermanger on one mailbox to test but no can do. I get that error

 

PS C:\Temp> SearchFolderManager.exe "/o=Tecteo/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Porta
bilite664"
Managing search folders for mailbox:
/o=ADInternal/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Di Carmelo Luigi
Error 8004011d

Any idea why?

 

I was thinking a MAPI error and started reviewed everything. Looks all correct.

 

Let me know

 

Cheers

EDIT: I know I can change this max from 40K to higher in the registry but, would it not impact perfs?

9 Replies
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Re: SearchFolderManager and error 8004011d

Hello,

In regards to the error 8004011d, I could only find https://www.veritas.com/support/en_US/article.000022120.html 

Might be worth a try? Looking for the errorcode on Google shows it seems to be related to communication issues between Outlook and Exchange. Not sure how to go about, but hopefully helps..

Regards. Gertjan
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Re: SearchFolderManager and error 8004011d

The users are able to retrieve their archives without any problem.

 

But, could it be CDO related? How can I see that the CDO is (correctly) installed?

Can I see the install in Programs and Features?

 

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Re: SearchFolderManager and error 8004011d

Hi, 

we got the error in combination with SearchFolderManager as well and in this case it was related to not beeinging logged in as the VSA and not using an elevated cmd. Could be worth a try. 

 And regarding your second question - From my understanding setting the registry value higher as the default could affect performance. Creation of the search folder seems to be the solution to get rid of the performance issue that started with Exchange 2013 afaik.

Regards

Marc

PMCS GmbH & Co. KG - A Serviceware Company
www.serviceware.de
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Re: SearchFolderManager and error 8004011d

Re: SearchFolderManager and error 8004011d

Yes.. opened a cas too some weeks ago and they made me add the keys.

Untill then, no more problems.

 

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Re: SearchFolderManager and error 8004011d

hi,

is it possible to update us which  registry you add?

 

thanks ronen

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Re: SearchFolderManager and error 8004011d

Hi Gertjan,

 

Is there any solution on this issue?

Im also facing same issue on Enterprise Vault 12.1

 

Regards,

Pravin Goud

Enterprise Vault Admin

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Re: SearchFolderManager and error 8004011d

Hi there,

I have also the same error for one mailbox (on EV 12.3).

Deleted Enterprise Search Sub Folder via MFCMapi, it seems that new Search Folders won't be created.

If I run SearchFolderManager with MailboxDN placed in '', it is succesfull but won't create any folder. With "" for DN I receive error Error 81002746

All other mailboxes are managed with the runsearchfolderforevent3492 script. Zap also not succesful.

 

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Re: SearchFolderManager and error 8004011d

Remove the VSA account permission from the user mailbox and then re-add it. Does that resolve the issue?

Enterprise Vault Senior Principal Engineer APJ