I believe I have the answer for this, but looking for verification and\or documented proof for the following scenarios; First scenario; A journaled user has access to a shared mailbox as a secondary account within Outlook. The user takes an email f...
Hi Guys, Does anyone know if using an existing Oracle database for DLP/DCS with EV is OK? The Installation guide clearly says "create a new database called Protect using the template provided". I have stated this to the client, however the client...
Scenario: EV server 1 : archive exchange 2007 targets, storage of 12 TB EV server 2 : archive exchange 2013 targets, storage of 2 TB writing to different storage locations and different SQL servers, also different EV site & directory - BUT - all u...
Hi I have tried at least twice to try and upgrade our physical EV9.04 Windows 2003 installation to EV10.04 on Windows 2012. I have followed the "Migrating Enterprise Vault to 64bit hardware v9.0" document and "Upgrading to Enterprise Vault v10.0...
HI All, Just a quick question. Is it possible to move archives from a EV 10.0.1 enviroment to a 10.0.4 enviroment or does it have to be the same version of EV? Thanks
Hi EV Support team, I have an event id 3333 and i know what the issue is, i already found the duplicate entries in the SQL by running the query: select * from exchangemailboxentry where LegacyMbxDN = '/O=ECSM-R0002/OU=EXCHANGE ADMINISTRATIVE ...
We've migrated a user's PST file but now we're considering changing the message classes we enable for migration in our PST Migration policy, which means we would want to rerun the migration against the same PST file. We removed the read only and hi...
hello, im getting alot of corrupt messages not sure yet whats causing it. i found this article on the issue, is this a good solution, has anyone else ran into this? any other ideas or fixes i can do? thanks http://www.symantec.com/business/suppor...
I'm working with a customer who has copied emails from a PST into his inbox. Those emails are not being archived, and we can't figure out why not. The policy is set to archive items at 0 days, with no large items setting configured and no "do not a...
There is a message in the event log that there are 167557 archived items in Vault store that are waiting to be indexed. What causes this and how would I fix the problem?
Environment: Win7 Client / Evault 10.0.1316 / Win Server 2008 R2 We have a single user out of hundreds (that we've found, anyway), whose mail isn't being moved into the vault. Our rules are set up to archive mail after 90 days, and to remove fr...
Hi all, I have noticed that a lot of EV enabled mailboxes haven't been archived recently and the archive task logs aren't running for very long. Noticed this by looking the logs for each archive task and find the last timed entry is about an hour af...
We encountered the following problem with FSA EV 8.0 SP3: - A user retrieves an excel placeholder. The user close the file once opened. - The placeholder is missing and now we have the original xls. All ok. - Now, If the user try to rename or de...
Hi, Can we open Exchange Journal archive mail's in Outlook. Or opening them through search.asp is correct way.
Hi all, I'm running EV 9.0.4. I have some public folders on my Exchange. They are not being archived by EV. Only mailboxes are being archived. Some users move emails to these public folders. Some of these emails has been previously archived. Anothe...
We just upgraded to Enterprise Vault 10.0.4 and when a couple people who are using Office 365's version of Outlook 2013. They are saying the vault add-in is not working. When they tried to uninstall and reinstall it, it showed a message that the en...
Hi there, I'm doing some testing on PST ingestion using the client driven method and have come across a problem. We have mainly thin clients with users having their PST files either on a home drive or share drive. The plan was to use client driven ...
Hi everyone. I just can't shift a 41447 from my VAC I flushed the A7 queue Resynched a single mailbox Reran VAC checks - still there Restarted EV services and tasks - still there How do I troubleshoot something like this? DTrace sync tas...
Dear All, We are getting following error in event while importing PST. PST size is 22.4 GB. Error: PST Migration Report Migration status: Incomplete Processing aborted. The mailbox does not have enough space to complete the PST migratio...
Hello EV World, I have an interesting one here and trying to see what option might be the best. We had a Windows file server migrating to a new filer so obviously backup and restore was not an option so we migrated the placeholders and after that th...
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