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Enterprise Vault

Discussion Posts

Wrong icons archived messages

Two of our users reported that they have the wrong icons. They see a icon with the unread email envelope instead of the vault icon. The message class is IPM.Note.EnterpriseVault.Shortcut. If a user dragged a message to the Mail Archive the icon chang...

rvdhooff by Level 3
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Hide FSA vaults in search

We archive certain files using FSA which the users access by a 3rd party app. We don't even index these archives as they users do not access the files directly. This is all working fine. The issue I have is that the permissions on the NTFS shares hav...

Resolved! Command-Line Update Service Locations?

Hello - I'm currently implementing a scenario in which Enterprise Vault utilizes Veritas Volume Replicator to transport data continuously to a DR site. The client did not buy the Global Cluster Option, we haven't implemented VCS.Basically I need to b...

Mailbox Archives - permission export/report

Is there a way to export all the Vault mailbox permissions to create a report? I have a way to export the inherited Exchange permissions from AD, but this does not get the explicitly, manual set archive permissions. Our organization would like to aud...

Audit Reports Showing no data available to display

I enabled auditing a couple of days ago (including making sure the checkbox under "audit entries based on the following catagories, and then selecting catagories")  When check the sql server the audit trail table has a couple days worth of entries I ...

Junk Email folder

Curious I have a user with items within her JUNK EMAIL folder that are archived.  I could have sworn during setup configuration we set it not to archive within junk email folder.  I've checked settings within my EV console but can't find it anywhere....

FOI Searches

Hello Folks Here's a subject that has not to myu knowledge been discussed yet. I am sure in these days of FOI we all get lots of requests to perform journal searches for a perticular subject. I recently did a journal search for our FOI department tha...

How EV File Archiving placeholders handles linked files.

We are currently evaluating EV and I have a question about file links.  When a folder is archived and you recall a file that has links associated to it, will the linked files (also in the same archived folder) appear in the recalled file?  We use thr...

DSI by Level 2
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  • 2 replies
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Resolved! Cannot add Vault Store Partition

Hi.I'm installing EV 2007 SP1 as a fresh install.BackgroundI'm creating a Vault Store for the first time with this installation. The Vault Store is created including the associated database on the SQL 2005 database server. The next step in the wizard...

Search API won't run from workstation

When I try to run the a .Net program based on the sample provided in the API Reference CHM document, I get a "Class not registered" error. I can reproduce this using the VB sample. I have the Admin tools installed, is there something else I'm missing...

Resolved! FSA placeholders for graphics files

IHAC who is in the insurance industry and needs to store thousands of JPEG files for claims processing.  They really need to use thumbnails to review many photo items quickly.  This is impossible once items are archived.   It appears that most thumbn...

lbeldean by Level 2
Employee Accredited Certified
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  • 4 replies
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DA 7.5 Upgrade Problem

All: We recently upgraded our DA environment from 6 SP4 to 7 to 2007 in our lab environment with no problems.  We then completed the same upgrade in Production and whenever we try to read a responsive E-mail the Preview Pane is showing an error: "Can...

Long Completing status

Hi all. We are plowing through our PST migrations, we have ~20,000 PSTs, many are larger than 2GB, some are as large as 17GB. I have noticed that many of the archived PSTs remain in the Completing status for a very long time, maybe 2 weeks or longer....

Accessing Different Sites from MMC

Hi, as part of consolidation project, we want to be able to open both sites within the MMC. The site being opened is ver 5 and ours is ver 6.sp4.Have local admin right over the local server and SQL is on local server. However I am recieving the follo...

DWOT by Level 2
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  • 8 replies
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EV Client Deploy

Hello Team, Next week we are going to upgrade our EV installation from version 6SP2 to vetrsion 7 SP3. As part of the preparation we are going to deploy the new client to all our computer at the back end of this week as I understand that clients are ...

Restore Archived items.

Hi. we are experiencing problems with the restore buttom. We are able to open archived items without any problems, but if we mark some items and press the restore from vault button, the Icon changes (The icon with the "clock"), and noting happens. If...

Resolved! Bill usage to.

Hi. I've search the board and there is a bug with the billing account. Is there a way to repolulate the billing account?We enabled a lot of mailboxes when we where at Enterprise Vault 7.0. Now we are using 7.5 (2007). Kim Morgan Ellis Fiva.