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Strange issue on Terminal Services

Hi, we are running EVS 5.0 back end with the EVS 6.0 client. When opening a vaulted mail on an XP desktop, the mail opens normally. However, on a Windows 2003 Server R2 running terminal services, our users get just an HTML mail without the attachment...

Jon_UK by • Level 2
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  • 3 replies
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Resolved! EV7 vs. ZipLip Unified Archival

Hello Ladies & Gentlemen,       I was wondering if any body can help me to make a comparison between Enterprise Vault 7 and this product ZipLip Unified Archival.   I'll appreciate your support as experts in this field.       thanl you & best regards,...

SymPart by • Level 2
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  • 6 replies
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RecallLimitMaxRecalls FSA question

Hi all, What is the RecallLimitMaxRecalls value you can set? We have tried to set 5000 and restarted the placeholder service after that, but it did'nt work. If we set RecallLimitMaxRecalls to 20 and change the RecallLimitTimeInterval to 1 instead of ...

Selection of e-mail to archive

My customer has Cisco Unity (a tool for storing voice mail on their Exchange Servers) and they do not want to archive these messages.  They appear to be a standard message class (so I can't not process them that way) but they all are sent by the same...

Goose_2 by • Level 3
Partner Accredited
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Archiving policy question

We currenly have a default archiving policy for all users to archive email > 60 days and do not create shortcuts in the mailbox. We'd like to enable the archiving of Calendar appointments > 60 days for all users but want to leave their shortcuts in p...

Deployment of EVClients

Hi, I have made a policy for distribution of the EVClient user extensions to all computers in my company, but after the computer startup the software is installed in "managed mode" from the GPO, when a user opens outlook the buttons are not visible, ...

Offline Vault Question

We seem to be having an issue with Offline Vault.  If a user logs into a 2003 client with cached exchange mode, it will sychronize/download the offline vault.  That part works as expected. But, if that same user then logs into lets say a 2000 client ...

Unable to Archive in a single Mailbox

Hi All, I have an irritating problem, I have one mailbox that is unable to archive any messages. If I try to archive any messages in this particular mailbox the message goes into the private queue and sits there. The client icon changes to a clock. I...

JamesR by • Not applicable
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FSA Retention Categories

Hi,Other than viewing the column in Archive Explorer, is their any way of seeing what retention category a folder/file has been assigned. I am just about to roll FSA out and know im going to get asked.Message Edited by Steve Bates on 05-23-200703:59 ...

Archive Points Strategy on EV7.0 SP1

I ask myself how to configure Archives Points for a lot of users we have to migrate through FSA .We are going to deploy FSA for archiving user's homedirectories stored on NetApp filers .Those homedirs are stored on volumes under qtrees called home1, ...

Exchange2007

is it correct that Enterprise Vault.version 6.0 with SP4 can deal with exchange2007 mailboxes.

Resolved! Shortcuts

Hello Is there any way to restore a shortcut once it have been deleted ? Many thanks   Pat

Resolved! Sortcut Deletion

Hi We are running EV6 SP2 - we have our site settings set to delete our shortcuts after 12 months - this is fine for 99.9% of our users, however, we have a small group of very important users who wish to keep their shortcuts for a period of two years...

EV 7.0 with VMWare

Has anyone run EV 7 on a VMWare session? If you have, can you please share your experience and what a good configuration (specs) we should use? We are thinking about placing the EV on one VM Session and SQL on another VM Session.

Phisher by • Level 3
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  • 1 replies
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Issues with File Archiving

Spending most of my day at a customer setting up Enterprise Vault, I came across something I have not seen before. We have installed the placeholder service on their fileservers and run the FSA cluster wizard, then added the fileserver cluster as the...

Audit Database Maint.

Hey all, I'm only using the auditing database for tracking of deletions. Our tape backups only go back 2 months, so I'd like to be able to only track 2 months worth of deletes in the database, so that I can keep the size down. Does anyone know of a w...