05-30-2012 09:03 PM
I am having some issue with upgrading my EV 9.0.2 to EV 9.0.3.
I cannot stop Windows Management Instrumentation services.
These are the services that need to be stop
Windows Management Instrumentation
HTTP SSL
WorldWide Web Publishing Service
IIS Admin Service
Officescan NT Listener.
It seems that I cannot stop Officescan NT Listener because all the options is disabled.
Solved! Go to Solution.
05-31-2012 12:14 AM
05-30-2012 09:42 PM
Do you have UAC enabled on the server? If yes try opening services with run as administrator option.
Does you EVSA account have appropriate rights on the server to stop the services?
You can also kill the process for the services using the taskmanger .
05-31-2012 12:14 AM
managed to upgrade after i unload my officescan listener.
05-31-2012 01:31 AM
Perfect, normally the trend micro services are protected for unauthorized shutdown.
05-31-2012 07:19 AM
yeah its like any antivirus that is monitored and maintained by centralized servers, its so that virus's, malware etc can't unload the antivirus detection, or worse from users and admins themselves being able to disable it..... its purely by design, same as SAV/McAfee etc