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Netbackup and vCenter: Failed VM backup

Good day to all.

I am new to Netbackup appliance, i would like to ask help how to fix the VM policy which failed to backup my VMs via vCenter 5.5.

Configuration that I did are;

1. Netbackup Appliance 5230 2.6.1.2 and NBU 7.6.1.2, configured as Master and Media Server.

2. Set the appliance as the VM backup host.

3. Set the vCenter Credential

4. Install NBU client 7.6.1.2 in vCenter server, define the NBU 5230 name as the master server.

5. Add vCenter IP and hostname in NBU 5230 host list

6. Created VM Policy, add the vCenter server name. 

     - add client, schedule

7. No firewall between the appliance and vCenter.

8. NBD is the transport mode.

9. Installed and use Java admin console 7.6.1.2 to access the appliance from another VM machine.

 

After I run the policy, I got the errro message "status: 6: the backup failed to back up the requested files"

 

=====

08/14/2015 17:00:46 - Info nbjm (pid=11458) starting backup job (jobid=127) for client MHQICT3100, policy test2, schedule incr
08/14/2015 17:00:46 - estimated 0 kbytes needed
08/14/2015 17:00:46 - Info nbjm (pid=11458) started backup (backupid=MHQICT3100_1439542846) job for client MHQICT3100, policy test2, schedule incr on storage unit stu_disk_prims-nbmaster-prod using backup host PRIMS-NBMASTER-PROD
08/14/2015 17:00:47 - Info bpbrm (pid=83138) MHQICT3100 is the host to backup data from
08/14/2015 17:00:47 - Info bpbrm (pid=83138) reading file list for client
08/14/2015 17:00:47 - Info bpbrm (pid=83138) accelerator enabled
08/14/2015 17:00:47 - Info bpbrm (pid=83138) Accelerator enabled backup with "Accelerator forced rescan", all data will be scanned and processed.Backup time will be longer than a normal Accelerator enabled backup.
08/14/2015 17:00:47 - Info bpbrm (pid=83138) There is no complete backup image match with track journal, a regular full backup will be performed.
08/14/2015 17:00:47 - Info bpbrm (pid=83138) starting bpbkar on client
08/14/2015 17:00:47 - started process bpbrm (pid=83138)
08/14/2015 17:00:47 - connecting
08/14/2015 17:00:47 - connected; connect time: 0:00:00
08/14/2015 17:00:47 - Info bpbkar (pid=83152) Backup started
08/14/2015 17:00:47 - Info bpbrm (pid=83138) bptm pid: 83161
08/14/2015 17:00:48 - Info bptm (pid=83161) start
08/14/2015 17:00:48 - Info bptm (pid=83161) using 262144 data buffer size
08/14/2015 17:00:48 - Info bptm (pid=83161) using 30 data buffers
08/14/2015 17:00:49 - Info bptm (pid=83161) start backup
08/14/2015 17:00:50 - begin writing
08/14/2015 17:00:55 - Error bpbrm (pid=83138) from client MHQICT3100: ERR - Error opening the snapshot disks using given transport mode: nbd Status 23
08/14/2015 17:00:56 - Critical bpbrm (pid=83138) from client MHQICT3100: FTL - cleanup() failed, status 6
08/14/2015 17:00:58 - Error bptm (pid=83161) media manager terminated by parent process
08/14/2015 17:01:03 - Info prims-nbmaster-prod (pid=83161) StorageServer=PureDisk:prims-nbmaster-prod; Report=PDDO Stats for (prims-nbmaster-prod): scanned: 2 KB, CR sent: 0 KB, CR sent over FC: 0 KB, dedup: 100.0%, cache disabled
08/14/2015 17:01:03 - Info bpbkar (pid=0) done. status: 6: the backup failed to back up the requested files
08/14/2015 17:01:03 - end writing; write time: 0:00:13
the backup failed to back up the requested files  (6)

============

Appreciate much any advise. Thanks in advance.

 

 

1 Solution

Accepted Solutions
Accepted Solution!

vCenter name does not go in

vCenter name does not go in the policy.

Please share the policy details.

View solution in original post

1 Reply
Accepted Solution!

vCenter name does not go in

vCenter name does not go in the policy.

Please share the policy details.

View solution in original post