cancel
Showing results for 
Search instead for 
Did you mean: 

PureDisk logon screen shows Version: null (0)null

banana_john
Level 4
PureDisk 6.5.0.14121

The PureDisk web page comes up OK

 I click on Storagepool Authority in the usual way.

 The logon screen says:

 Version: null
(0)null

 and I can't log on.

Agent logs suggest it is still doing backups, and NetBackup shows it's still doing exports to NetBackup, but if we had to do a restore we'd be stuck.

I thought it might be related to the credential renewal (see http://seer.entsupport.symantec.com/docs/318006.htm) but we did that before they expired.

Anybody know how to fix this?

Thanks

- John

1 REPLY 1

banana_john
Level 4
Symantec support came up with the answer to this one: re-install VRTSat as per document ID 317929

Thanks

- John