how to update the new IP of a puredisk agent in SPA..

[Raja1]

Hi ,

We are using 6.2.2 puredisk version....where we changed the IP address for few agents by OS team and backups are running fine eve after the chaged the IPadd..But if we check the agent info onthe SPA it showing the old IP address only..SO how can we update the new IP addres sof an agent in SPA..

I don't see IP address edit option using  " Edit Agent"  window..

SO please suggest how we can update the new IP addres of agent in SPA server..

ANy help is greatly appreciated..

[PD-UK]

Since the Agent makes the connection to the SPA (using a secure connection) a change of IP address for a client (agent) will not stop backups and other actions working.  From the GUI you cannot change the ip address which is displayed for a client but you can change the address using either a Web Service call:

https://123.123.123.123/spa/ws/ws_agent.php?login=root&passwd=password&action=updateIP&id=4&ipaddress=111.111.111.111

Where 123.123.123.123 should be changed to the PureDisk SPA IP address or hostname
Where 'password' is the password for user 'root'.
Where '4' is the agent id number for the client agent whose IP you are changing.
Where 111.111.111.111 is the new IP address for the client agent.

You should see this as a response in the web page:

***BEGIN*** 0 returnvalue V ***DONE***

The Ip address of the client should then display correctly in the GUI.

Hope that helps

Philip.

[Raja1]

Yes Philip, it worked.Now I'm able to see the new IP on the SPA agent config.

Thanks a lot for your help ..

There is another issue we hav as we changed IP addres sof SPA using changeIp script.After we changed that new Ip address we were not able to login cponsole and giving an error time out connectivity and exception error occured..But we are able to connect putty session.

SO we tried with confgured the old IP address as virtual on the same interface where the new Ipaddress physically configured..then we are able to login puredisk console using new Ipa ddress only..SO please sugegst do we need to continue like this with old IP add as virtual IP..??or As pr unix team we need to remove the old IP address completely as currently the servr has two Ip address which should not be like this due tothe sevrerhas only single interface and there is no physical connectivity t the old Ip adress .

Pelase help in resolving this..