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AIR import not started

shanuintouch
Level 4

Thank you for your help, by that i am able to perform multiple AIR jobs parallely.

But there is one thing,

On master the status of SLP is completed for every job.

Image jpvm140_1466489733 for Lifecycle Stu_xenim_1_SLP is COMPLETE
Image jpvm140_1466489738 for Lifecycle Stu_xenim_1_SLP is COMPLETE
Image jpvm140_1466489742 for Lifecycle Stu_xenim_1_SLP is COMPLETE
Image jpvm140_1466489746 for Lifecycle Stu_xenim_1_SLP is COMPLETE
Image jpvm140_1466489750 for Lifecycle Stu_xenim_1_SLP is COMPLETE
Image jpvm140_1466489754 for Lifecycle Stu_xenim_1_SLP is COMPLETE

But on replica. import is still not started, even after around half hour.

Image jpvm140_1466489733 for Lifecycle Stu_xenim_1_SLP is IN_PROCESS
  Copy to Stu_xenim_1_Replica of type IMPORT is NOT_STARTED
Image jpvm140_1466489738 for Lifecycle Stu_xenim_1_SLP is IN_PROCESS
  Copy to Stu_xenim_1_Replica of type IMPORT is NOT_STARTED
Image jpvm140_1466489742 for Lifecycle Stu_xenim_1_SLP is IN_PROCESS
  Copy to Stu_xenim_1_Replica of type IMPORT is NOT_STARTED
Image jpvm140_1466489746 for Lifecycle Stu_xenim_1_SLP is IN_PROCESS
  Copy to Stu_xenim_1_Replica of type IMPORT is NOT_STARTED
Image jpvm140_1466489750 for Lifecycle Stu_xenim_1_SLP is IN_PROCESS
  Copy to Stu_xenim_1_Replica of type IMPORT is NOT_STARTED
Image jpvm140_1466489754 for Lifecycle Stu_xenim_1_SLP is IN_PROCESS
  Copy to Stu_xenim_1_Replica of type IMPORT is NOT_STARTED

 

can you please provide some info abput it?

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
Why the large time difference? This TN says that clocks on the masters should be synchronised. http://www.veritas.com/docs/000072694

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5 REPLIES 5

PatS729
Level 5

Hi,

Can you provide us nbstserv logs from Master server ? You can gather them with following steps

vxlogcfg -a -p 51216 -o 226 -s DebugLevel=6

After enabling logs wait for 15-20 minutes and then gather it

vxlogview -p 51216 -o 226 -t 00:20:00 -d all -y > /tmp/226.log

Please post us /tmp/226.log file for review.

NBU verison ?

watsons
Level 6

Some basic questions before looking into logs:

1) Check the system time between your source & target master server, they have to be in sync or at least not very much different.

2) Make sure storage server in your target site has all the services running

3) Check the SLP parameter in NBU host properties to ensure the settings of  "minimum images per AIR import job" & others are set to

 

shanuintouch
Level 4

Hi watsons,

 

>1) Check the system time between your source & target master server, they have to be in sync or at least not very much different.

There are so much diference in the time on both server

Master Server: "Wed Jun 22 12:31:12 JST 2016"

Replica Server: "Wed Jun 22 23:20:40 JST 2016"

could it be the reason?

 

>2) Make sure storage server in your target site has all the services running

Yes, All services are up

 

>3) Check the SLP parameter in NBU host properties to ensure the settings of  "minimum images per AIR import job" & others are set to

SLP.MIN_IMAGES_PER_IMPORT_JOB = 1

SLP.MAX_TIME_TIL_FORCE_SMALL_DUPLICATION_JOB = 30 sec

SLP.IMAGE_PROCESSING_INTERVAL = 30 sec

SLP.JOB_SUBMISSION_INTERVAL = 30 sec

 

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
Why the large time difference? This TN says that clocks on the masters should be synchronised. http://www.veritas.com/docs/000072694

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
@spandit, please clear above solution that was marked by accident.