All drives in active state,but jobs in queue state

[Venki009]

Hi Team,

All drives actives state,but it not coming to writing state mean jobs are queue state.

Thanks in advance.

[RamNagalla]

show us the detail status of the queue job and also the output of vmoprcmd command

/usr/openv/volmgr/bin/vmoprcmd

[RiaanBadenhorst]

Hi,

Check the note http://www.symantec.com/docs/TECH47778

It refers to media being in use but your drives could also be stuck in this state, and you could release their allocations with the command.

Check if the dump command show allocations for the drives and you know they're not active

[Marianne]

Same environment as this one?

All drives showing AVR 

[Venki009]

Hi Team,

No marianne its another server.

hi ram

o/p

[root@CLBBACKUP01 ~]# /usr/openv/volmgr/bin/vmoprcmd -d

                                PENDING REQUESTS

                                     <NONE>

                                  DRIVE STATUS

Drv Type   Control  User      Label  RecMID  ExtMID  Ready   Wr.Enbl.  ReqId

  1 hcart2   TLD               Yes   0165L5  0165L5   Yes     Yes        0 

  2 hcart2   TLD                -                     No       -         0 

  3 hcart2   TLD                -                     No       -         0 

  4 hcart2   TLD                -                     No       -         0 

  5 hcart2   TLD                -                     No       -         0 

  6 hcart2   TLD               Yes   0172L5  0172L5   Yes     Yes        0 

  7 hcart2   TLD               Yes   0174L5  0174L5   Yes     Yes        0 

  8 hcart2   TLD                -                     No       -         0 

  9 hcart2   TLD                -                     No       -         0  

 10 hcart2   TLD                -                     No       -         0 

 11 hcart2   TLD                -                     No       -         0 

 12 hcart2 DOWN-TLD             -                     No       -         0 

                             ADDITIONAL DRIVE STATUS

Drv DriveName            Shared    Assigned        Comment                  

  1 IBM.ULT3580-HH5.000   No       CLBBACKUP01                               

  2 IBM.ULT3580-TD5.001   No       -                                         

  3 IBM.ULT3580-TD5.002   No       -                                        

  4 IBM.ULT3580-TD5.003   No       -                                        

  5 IBM.ULT3580-TD5.004   Yes      -                                        

  6 IBM.ULT3580-HH5.001   No       CLBBACKUP01                               

  7 IBM.ULT3580-HH5.002   No       CLBBACKUP01                               

  8 IBM.ULT3580-TD5.005   No       -                                        

  9 IBM.ULT3580-TD5.006   Yes      -                                        

 10 IBM.ULT3580-TD5.007   Yes      -                                        

 11 IBM.ULT3580-TD5.008   No       -                                        

 12 IBM.ULT3580-TD5.009   No       -                    

[Nicolai]

Can you Please do a :

nbrbutil -dump

and attach the output as a file to a post. Do not bulk insert the text into a post because Connect antispam system will block it.

If the backup system is idle anyway do a :

nbrbutil -resetAll

This will will clear all reservation on tape and media if left behind.

http://www.symantec.com/docs/HOWTO43779

[Marianne]

You have some drives that are shared and some are not.

Only one media server was using tape drives at the time that you ran vmoprcmd.

We need more info about this environment:

How are devices connected to media servers?
Why are some tape drives shared and some not?
How are devices configured on each media server?
Run 'tpconfig -l' on each media server. and show us output.

How are Storage Units configured?
Show us output of 'bpstulist -L'

For which media server(s)/STU do you see queued jobs?

Please show us all the text in Details tab for some of these queued job.

[Venki009]

Hi all,

we have 2 media servers

for one master is media

I am attaching a file pls find.currently all bkps over through some are writing na.

[Marianne · Accepted solution]

Still not answers to all questions....

1. Why are some tape drives shared and some not?
2. For which media server(s)/STU do you see queued jobs?
3. Please show us all the text in Details tab for some of these queued job.

The device and STU config seems 'strange'.

3 drives in robot 1 are shared and the rest dedicated to media servers.

We also see that some drives are not configured on any of the media servers - 
Drives 4 and 6 in robot 1
Drive 2 in robot 0

Why are these drives 'missing' from device config?

This is what I see in device and STU output:

Robot 1:

CLBBACKUP01 Robot 1:
Shared:
drive    -    1 hcart2    9      UP  -          IBM.ULT3580-TD5.004  /dev/nst3
drive    -    2 hcart2    7      UP  -          IBM.ULT3580-TD5.006  /dev/nst2
drive    -    4 hcart2    3      UP  -          IBM.ULT3580-TD5.007  /dev/nst0

non-shared:
drive    -    2 hcart2   11      UP  -          IBM.ULT3580-TD5.001  /dev/nst9 
drive    -    3 hcart2    5      UP  -          IBM.ULT3580-TD5.002  /dev/nst8 
drive    -    4 hcart2    1      UP  -          IBM.ULT3580-TD5.003  /dev/nst7 
drive    -    8 hcart2    8      UP  -          IBM.ULT3580-TD5.005  /dev/nst5 
drive    -   11 hcart2   12      UP  -          IBM.ULT3580-TD5.008  /dev/nst0 
drive    -   12 hcart2    2      UP  -          IBM.ULT3580-TD5.009  /dev/nst1

STU:
Label:                CLBBACKUP01-hcart2-robot-tld-1
Number of Drives:     12
Max MPX/drive:        4

So, in STU config, you have 12 drives configured for CLBBACKUP01 in robot 1
but only 9  (3 shared, 6 non-shared) tape drives configured in NBU??
 

CLCLMODBDP01 Robot 1:

Shared:
drive    -    5 hcart2    9      UP  -          IBM.ULT3580-TD5.004  /dev/nst4 
drive    -    9 hcart2    7      UP  -          IBM.ULT3580-TD5.006  /dev/nst3 
drive    -   10 hcart2    3      UP  -          IBM.ULT3580-TD5.007  /dev/nst2 

non-shared:
drive    -    0 hcart2   10      UP  -          IBM.ULT3580-TD5.000  /dev/nst4
drive    -    4 hcart2    3      UP  -          IBM.ULT3580-TD5.007  /dev/nst0

STU: 

CLCLMODBDP01-hcart2-robot-tld-1
Number of Drives:     5
Max MPX/drive:        1

Here STU config matches device config:
STU config, you have 5 drives configured for CLCLMODBDP01 in robot 1
and 5  (3 shared, 2 non-shared) tape drives configured in NBU.
No Multiplexing configured?
 

Robot 0:

CLBBACKUP01 :
drive    -    1 hcart2    4      UP  -          IBM.ULT3580-HH5.000  /dev/nst11
drive    -    6 hcart2    1      UP  -          IBM.ULT3580-HH5.001  /dev/nst10
drive    -    7 hcart2    3      UP  -          IBM.ULT3580-HH5.002  /dev/nst6 

STU:
Label:                CLBBACKUP01-hcart2-robot-tld-0
Number of Drives:     4
Max MPX/drive:        8

In STU config, you have 4 drives configured for CLBBACKUP01 in robot 0
but only 3  tape drives configured in NBU??
Drive 2 missing from config....
MPX seems to be excessive.
 

You need to fix the configuration as a start. You cannot have more drives in STU config than devices on each media server.

You also need to have another look at amount of devices added to CLBBACKUP01. 
If these are physical tape drives, there are way too many for one media server to use efficiently.