05-14-2015 11:18 AM
I have Exchange 2013 CU7 running on Windows 2012 R2 with Netbackup 7.5.0.7 client. The VM Host backup server and Master server is 7.5.0.7 running on Win 2008 R2.
I am employing VMWare backups for Exchange and have installed the Symantic VSS component.
I've noticed that the Application State Capture job is failing with host unreachable.
How can I diagnose / resolve the problem as I fear that I am unable to restore Exchange databases from my backups.
Thank you in advance for any assistance and comments.
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05-14-2015 06:28 PM
1) More details would help us to understand the issue properly,job details etc
2) Kindly confirm everyting is in supported configuration
3) Kindly check the below technote . It will resolve your issue
05-14-2015 06:28 PM
1) More details would help us to understand the issue properly,job details etc
2) Kindly confirm everyting is in supported configuration
3) Kindly check the below technote . It will resolve your issue
05-21-2015 04:08 AM
I did come across the technote and tried entering the media/master servers in the host properties.
The job is for a VMWare policy with Exchange, such that the transaction logs get truncated.
I notice that the Application State Capture is infact working now for Exchange and it was a SQL Server VM host that was failing.
05-21-2015 04:56 AM
I'm pretty sure you will need to upgrade to 7.6.0.3 (or higher)
NetBackup 7.0 - 7.6.x Database Agent Compatibility List
http://www.symantec.com/docs/TECH126904
Currently there is no granularity support for Exchange 2013 at 7.5.0.7.
05-21-2015 05:04 AM
We do support non-granular support for Exchange 2013 at 7.5.0.7 - but you will need to install the NBU agent on the guest host directly and use the Netbackup Exchange option (not VMware)