β01-12-2011 11:56 PM
I am facing a issue to backup a client hosted in a DMZ zone recently , it used to work fine earlier bu since the last few days it has started to fail withh error 25. The firewall configured is MS ISA, ports 13724 and 1556 opened in both directions ,the bpcd log form client is as below (192.168.1.xx is the client and 192.168.1.xxx is the isa server)
18:15:24.812 [5312.1660] <2> setup_debug_log: switched debug log file for BPCD
18:15:24.812 [5312.1660] <2> bpcd main: VERBOSE = 5
18:15:24.812 [5312.1660] <2> logparams: C:\Program Files\Veritas\NetBackup\bin\BPCD.EXE
18:15:24.812 [5312.1660] <2> bpcd main: Got socket for input 580
18:15:24.812 [5312.1660] <2> ReadKeyfile: keyfile C:\Program Files\Veritas\NetBackup\bin\keyfile.dat does not exist
18:15:24.812 [5312.1660] <2> process_requests: offset to GMT -14400
18:15:24.812 [5312.1660] <2> logconnections: BPCD ACCEPT FROM 192.168.1.202.1460 TO 192.168.1.99.13782
18:15:24.812 [5312.1660] <2> process_requests: setup_sockopts complete
18:15:24.812 [5312.1660] <2> bpcd peer_hostname: Connection from host S-EISA2-MAIN (192.168.1.202) port 1460
18:15:24.828 [5312.1660] <2> bpcd valid_server: comparing s-ebackup-main and S-EISA2-MAIN
18:15:24.828 [5312.1660] <4> bpcd valid_server: S-EISA2-MAIN is not a master server
18:15:24.828 [5312.1660] <16> bpcd valid_server: S-EISA2-MAIN is not a media server either
18:15:24.828 [5312.1660] <2> process_requests: output socket port number = 13782
18:15:24.828 [5312.1660] <2> vnet_vnetd_pop_ipaddr: ../../libvlibs/vnet_vnetd.c.1927: ip_len: 4 0x00000004
18:15:24.828 [5312.1660] <2> vnet_vnetd_pop_ipaddr: ../../libvlibs/vnet_vnetd.c.1943: bptr[i]: 192 0x000000c0
18:15:24.828 [5312.1660] <2> vnet_vnetd_pop_ipaddr: ../../libvlibs/vnet_vnetd.c.1943: bptr[i]: 168 0x000000a8
18:15:24.828 [5312.1660] <2> vnet_vnetd_pop_ipaddr: ../../libvlibs/vnet_vnetd.c.1943: bptr[i]: 2 0x00000002
18:15:24.828 [5312.1660] <2> vnet_vnetd_pop_ipaddr: ../../libvlibs/vnet_vnetd.c.1943: bptr[i]: 20 0x00000014
18:15:24.828 [5312.1660] <2> vnet_vnetd_pop_ipaddr: ../../libvlibs/vnet_vnetd.c.1950: port: 13724 0x0000359c
18:15:24.828 [5312.1660] <2> vnet_end_connect_back_ira: ../../libvlibs/vnet_vnetd.c.878: ipc_string: 1586
18:15:24.828 [5312.1660] <2> vnet_connect_to_vnetd_extra: ../../libvlibs/vnet_vnetd.c.188: msg: VNETD CONNECT FROM 192.168.1.99.2925 TO 192.168.1.202.13724 fd = 1684
18:15:24.890 [5312.1660] <2> connect_back_socket: ../../libvlibs/vnet_vnetd.c.371: VN_REQUEST_CONNECT_BACK_SOCKET: 3 0x00000003
18:15:24.890 [5312.1660] <2> connect_back_socket: ../../libvlibs/vnet_vnetd.c.385: ipc_string: 1586
18:15:25.046 [5312.1660] <2> connect_back_socket: ../../libvlibs/vnet_vnetd.c.406: hash_str1: cc0770882ca77ce04e01c02641228248
18:15:25.046 [5312.1660] <2> connect_back_socket: ../../libvlibs/vnet_vnetd.c.419: status: 0 0x00000000
18:15:25.046 [5312.1660] <2> connect_back_socket: ../../libvlibs/vnet_vnetd.c.436: pushed hash_str1: cc0770882ca77ce04e01c02641228248
18:16:01.796 [5312.1660] <2> connect_back_socket: ../../libvlibs/vnet_vnetd.c.450: pstatus: 10 0x0000000a
18:16:01.796 [5312.1660] <2> connect_back_socket: ../../libvlibs/vnet_vnetd.c.453: status: 10 0x0000000a
18:16:01.796 [5312.1660] <2> vnet_end_connect_back_ira: ../../libvlibs/vnet_vnetd.c.945: status: 10 0x0000000a
18:16:01.796 [5312.1660] <2> vnet_vnetd_disconnect: ../../libvlibs/vnet_vnetd.c.289: VN_REQUEST_DISCONNECT: 1 0x00000001
18:16:01.796 [5312.1660] <2> vnet_end_connect_back_ira: ../../libvlibs/vnet_vnetd.c.829: Function failed: 10 0x0000000a
18:16:01.796 [5312.1660] <16> get_vnetd_socket: vnet_end_connect_back failed: 10
18:16:01.796 [5312.1660] <16> process_requests: get_vnetd_socket failed: 25
18:28:49.062 [5540.5212] <2> setup_debug_log: switched debug log file for BPCD
18:28:49.062 [5540.5212] <2> bpcd main: VERBOSE = 5
18:28:49.062 [5540.5212] <2> logparams: C:\Program Files\Veritas\NetBackup\bin\BPCD.EXE
18:28:49.062 [5540.5212] <2> bpcd main: Got socket for input 572
18:28:49.062 [5540.5212] <2> ReadKeyfile: keyfile C:\Program Files\Veritas\NetBackup\bin\keyfile.dat does not exist
18:28:49.062 [5540.5212] <2> process_requests: offset to GMT -14400
18:28:49.062 [5540.5212] <2> logconnections: BPCD ACCEPT FROM 192.168.1.xxx.1442 TO 192.168.1.xx.13782
18:28:49.062 [5540.5212] <2> process_requests: setup_sockopts complete
18:28:49.062 [5540.5212] <2> bpcd peer_hostname: Connection from host S-EISA2-MAIN (192.168.1.202) port 1442
18:28:49.062 [5540.5212] <2> bpcd valid_server: comparing s-ebackup-main and S-EISA2-MAIN
18:28:49.062 [5540.5212] <4> bpcd valid_server: S-EISA2-MAIN is not a master server
18:28:49.062 [5540.5212] <16> bpcd valid_server: S-EISA2-MAIN is not a media server either
18:28:49.062 [5540.5212] <2> process_requests: output socket port number = 13782
18:28:49.062 [5540.5212] <2> vnet_vnetd_pop_ipaddr: ../../libvlibs/vnet_vnetd.c.1927: ip_len: 4 0x00000004
18:28:49.062 [5540.5212] <2> vnet_vnetd_pop_ipaddr: ../../libvlibs/vnet_vnetd.c.1943: bptr[i]: 192 0x000000c0
18:28:49.062 [5540.5212] <2> vnet_vnetd_pop_ipaddr: ../../libvlibs/vnet_vnetd.c.1943: bptr[i]: 168 0x000000a8
18:28:49.062 [5540.5212] <2> vnet_vnetd_pop_ipaddr: ../../libvlibs/vnet_vnetd.c.1943: bptr[i]: 2 0x00000002
18:28:49.062 [5540.5212] <2> vnet_vnetd_pop_ipaddr: ../../libvlibs/vnet_vnetd.c.1943: bptr[i]: 20 0x00000014
18:28:49.062 [5540.5212] <2> vnet_vnetd_pop_ipaddr: ../../libvlibs/vnet_vnetd.c.1950: port: 13724 0x0000359c
18:28:49.062 [5540.5212] <2> vnet_end_connect_back_ira: ../../libvlibs/vnet_vnetd.c.878: ipc_string: 2192
18:28:49.062 [5540.5212] <2> vnet_connect_to_vnetd_extra: ../../libvlibs/vnet_vnetd.c.188: msg: VNETD CONNECT FROM 192.168.1.xx.3033 TO 192.168.1.xxx.13724 fd = 1684
18:28:49.125 [5540.5212] <2> connect_back_socket: ../../libvlibs/vnet_vnetd.c.371: VN_REQUEST_CONNECT_BACK_SOCKET: 3 0x00000003
18:28:49.125 [5540.5212] <2> connect_back_socket: ../../libvlibs/vnet_vnetd.c.385: ipc_string: 2192
18:28:49.312 [5540.5212] <2> connect_back_socket: ../../libvlibs/vnet_vnetd.c.406: hash_str1: 8fea05d72b18cc9b70baf7b39844a158
18:28:49.312 [5540.5212] <2> connect_back_socket: ../../libvlibs/vnet_vnetd.c.419: status: 0 0x00000000
18:28:49.312 [5540.5212] <2> connect_back_socket: ../../libvlibs/vnet_vnetd.c.436: pushed hash_str1: 8fea05d72b18cc9b70baf7b39844a158
18:29:26.390 [5540.5212] <2> connect_back_socket: ../../libvlibs/vnet_vnetd.c.450: pstatus: 10 0x0000000a
18:29:26.390 [5540.5212] <2> connect_back_socket: ../../libvlibs/vnet_vnetd.c.453: status: 10 0x0000000a
18:29:26.390 [5540.5212] <2> vnet_end_connect_back_ira: ../../libvlibs/vnet_vnetd.c.945: status: 10 0x0000000a
18:29:26.390 [5540.5212] <2> vnet_vnetd_disconnect: ../../libvlibs/vnet_vnetd.c.289: VN_REQUEST_DISCONNECT: 1 0x00000001
18:29:26.390 [5540.5212] <2> vnet_end_connect_back_ira: ../../libvlibs/vnet_vnetd.c.829: Function failed: 10 0x0000000a
18:29:26.390 [5540.5212] <16> get_vnetd_socket: vnet_end_connect_back failed: 10
18:29:26.390 [5540.5212] <16> process_requests: get_vnetd_socket failed: 25
18:42:10.234 [3044.5940] <2> setup_debug_log: switched debug log file for BPCD
18:42:10.234 [3044.5940] <2> bpcd main: VERBOSE = 5
18:42:10.234 [3044.5940] <2> logparams: C:\Program Files\Veritas\NetBackup\bin\BPCD.EXE
18:42:10.234 [3044.5940] <2> bpcd main: Got socket for input 588
18:42:10.234 [3044.5940] <2> ReadKeyfile: keyfile C:\Program Files\Veritas\NetBackup\bin\keyfile.dat does not exist
18:42:10.234 [3044.5940] <2> process_requests: offset to GMT -14400
18:42:10.234 [3044.5940] <2> logconnections: BPCD ACCEPT FROM 192.168.1.xxx.1527 TO 192.168.1.xx.13782
18:42:10.234 [3044.5940] <2> process_requests: setup_sockopts complete
18:42:10.250 [3044.5940] <2> bpcd peer_hostname: Connection from host S-EISA2-MAIN (192.168.1.xxx) port 1527
18:42:10.250 [3044.5940] <2> bpcd valid_server: comparing s-ebackup-main and S-EISA2-MAIN
18:42:10.250 [3044.5940] <4> bpcd valid_server: S-EISA2-MAIN is not a master server
18:42:10.250 [3044.5940] <16> bpcd valid_server: S-EISA2-MAIN is not a media server either
18:42:10.437 [3044.5940] <2> process_requests: output socket port number = 13782
18:42:10.437 [3044.5940] <2> vnet_vnetd_pop_ipaddr: ../../libvlibs/vnet_vnetd.c.1927: ip_len: 4 0x00000004
18:42:10.437 [3044.5940] <2> vnet_vnetd_pop_ipaddr: ../../libvlibs/vnet_vnetd.c.1943: bptr[i]: 192 0x000000c0
18:42:10.437 [3044.5940] <2> vnet_vnetd_pop_ipaddr: ../../libvlibs/vnet_vnetd.c.1943: bptr[i]: 168 0x000000a8
18:42:10.437 [3044.5940] <2> vnet_vnetd_pop_ipaddr: ../../libvlibs/vnet_vnetd.c.1943: bptr[i]: 2 0x00000002
18:42:10.437 [3044.5940] <2> vnet_vnetd_pop_ipaddr: ../../libvlibs/vnet_vnetd.c.1943: bptr[i]: 20 0x00000014
18:42:10.437 [3044.5940] <2> vnet_vnetd_pop_ipaddr: ../../libvlibs/vnet_vnetd.c.1950: port: 13724 0x0000359c
18:42:10.437 [3044.5940] <2> vnet_end_connect_back_ira: ../../libvlibs/vnet_vnetd.c.878: ipc_string: 2834
18:42:10.437 [3044.5940] <2> vnet_connect_to_vnetd_extra: ../../libvlibs/vnet_vnetd.c.188: msg: VNETD CONNECT FROM 192.168.1.xx.3134 TO 192.168.1.xxx.13724 fd = 1684
18:42:10.484 [3044.5940] <2> connect_back_socket: ../../libvlibs/vnet_vnetd.c.371: VN_REQUEST_CONNECT_BACK_SOCKET: 3 0x00000003
18:42:10.484 [3044.5940] <2> connect_back_socket: ../../libvlibs/vnet_vnetd.c.385: ipc_string: 2834
18:42:10.812 [3044.5940] <2> connect_back_socket: ../../libvlibs/vnet_vnetd.c.406: hash_str1: f84a174d73b62ee1e45e14951bead66a
18:42:10.812 [3044.5940] <2> connect_back_socket: ../../libvlibs/vnet_vnetd.c.419: status: 0 0x00000000
18:42:10.812 [3044.5940] <2> connect_back_socket: ../../libvlibs/vnet_vnetd.c.436: pushed hash_str1: f84a174d73b62ee1e45e14951bead66a
18:42:48.328 [3044.5940] <2> connect_back_socket: ../../libvlibs/vnet_vnetd.c.450: pstatus: 10 0x0000000a
18:42:48.328 [3044.5940] <2> connect_back_socket: ../../libvlibs/vnet_vnetd.c.453: status: 10 0x0000000a
18:42:48.328 [3044.5940] <2> vnet_end_connect_back_ira: ../../libvlibs/vnet_vnetd.c.945: status: 10 0x0000000a
18:42:48.328 [3044.5940] <2> vnet_vnetd_disconnect: ../../libvlibs/vnet_vnetd.c.289: VN_REQUEST_DISCONNECT: 1 0x00000001
18:42:48.328 [3044.5940] <2> vnet_end_connect_back_ira: ../../libvlibs/vnet_vnetd.c.829: Function failed: 10 0x0000000a
18:42:48.328 [3044.5940] <16> get_vnetd_socket: vnet_end_connect_back failed: 10
18:42:48.328 [3044.5940] <16> process_requests: get_vnetd_socket failed: 25
β01-13-2011 04:36 AM
port 13720, 13724, 13782 and 1783 must be opened both directions.
β01-13-2011 04:42 AM
Try bptestbpcd -client <client_name> from master & media servers to test connectivity.
bpclntcmd could be also helpful.
You must have the VNETD port open