Hi,
If you are either doing a redirected restore (source and destination are different) or you backed up a cluster, then you will need to create the touch file on Master Server to allow the redirected restore from the client to work.
Touch file to create is either No.Restrictions or client hostname (without any file extension)
location = <install_path>\Veritas\NetBackup\db\altnames for Windows or
/usr/openv/netbackup/db/altnames for Unix
If altnames directory does not exist please create this, then create the appropriate touch file
No.Restrictions is case sensitive, this allows all clients to do a redirected restore
clientname touch file will allow just that client to do the redirected restore
In addition to this, you may need to add the destination client to the server list from the Backup Archive and Restore, specify NetBackup Machines and Policy Type > Edit Server List
What this does is add the client to the 'additional servers that can access this server' in the Client Host Properties Server list.
Hope this helps
Gary Yeardley (NetBackup Database Support Engineer)
