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Client Backup Failures with Status 13

backup-botw
Level 6

I am having a client that will run for a time doing a backup and then randomly fail with a status 13. It will then move on to the next attempt and run for a while and again fail with a 13.

I have pulled this bit from the bpbkar on the client, but I am not sure what else I can look at or try in order to get it working.

14:10:57.703 [9628.9892] <16> tar_tfi::processException: An Exception of type [SocketWriteException] has occured at: Module: @(#) $Source: src/ncf/tfi/lib/TransporterRemote.cpp,v $ $Revision: 1.55 $ , Function: TransporterRemote::write[2](), Line: 338 Module: @(#) $Source: src/ncf/tfi/lib/Packer.cpp,v $ $Revision: 1.93 $ , Function: Packer::getBuffer(), Line: 665 Module: tar_tfi::getBuffer, Function: D:\NB\7.7.1\src\cl\clientpc\util\tar_tfi.cpp, Line: 311 Local Address: [::]:0 Remote Address: [::]:0 OS Error: 10060 (A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. ) Expected bytes: 131072
14:10:57.703 [9628.9892] <2> tar_base::V_vTarMsgW: FTL - socket write failed
14:10:57.703 [9628.9892] <16> tar_backup_tfi::flush_fscp_inline_data: ERR - unable to get buffer
14:10:57.703 [9628.9892] <16> bpbkar fscp_block_process: ERR - flush inline data failed

1 REPLY 1

Marianne
Level 6
Partner    VIP    Accredited Certified

You need corresponding bpbrm and bptm logs on the media server.
Preferrably level 1 or higher.