Client install Checking to see if the PDDE configuration needs upgrading hang

[Michael_G_Ander]

Hello

The of install Netbackup 7.5 client on AIX 7.1 hangs on Checking to see if the PDDE configuration needs upgrading

Have found a technote regarding siilar issue on HP-UX which caused by automount being on, checked and automount (cdromd) was not running on the AIX machine

There is a firewall between the master and the AIX machine

Has somebody seen something like this ?

Regards

Michael

[jgordo02]

As a workaround using 7.5.0.4 is to run the install and when it hangs on the pdde process and kill that but don't kill the whole install process.  We have used this on 100's of new Aix 14r1 clients and it works like a charm.