02-09-2012 04:09 PM
Hi, After installing 7.0.1 patch into client it is still showing 7.0.0 in master server. What can be reason?
I checked client version from client itself from veritas/patch/hisotry
but command: install path>\veritas\netbackup\bin\admincmd\bpgetconfig -g <client_name> -L
is showing still 7.0.0:
E:\Program Files\Veritas\NetBackup\bin\admincmd>bpgetconfig.exe -g grssps1 -L
Client/Master = Client of grsnetbup1
NetBackup Client Platform = PC-x64, WindowsXP
NetBackup Client Protocol Level = 7.0.0
Product = NetBackup
Version Name = 7.0
Version Number = 700000
NetBackup Installation Path = C:\Program Files\Veritas\NetBackup\bin
Client OS/Release = Windows2008 6
Please help. Should i delete and add client back. if yes how to do it from GUI or command line?
Solved! Go to Solution.
02-09-2012 08:45 PM
Has anything changed recently at OS level or DNS?
Try to clear NBU host cache and try bptestbpcd again:
bpclntcmd -clear_host_cache
PS: You forgot to add the attachment...
02-09-2012 05:34 PM
Is the client the master itself? or another host?
On that host, check the version.txt file in the NetBackup directory.
Windows: C:\Program Files\Veritas\NetBackup\version.txt
This file should contain the actual version of the client that is installed.
--Tom
02-09-2012 06:45 PM
02-09-2012 08:45 PM
Has anything changed recently at OS level or DNS?
Try to clear NBU host cache and try bptestbpcd again:
bpclntcmd -clear_host_cache
PS: You forgot to add the attachment...
02-10-2012 01:49 AM
Can you confirm that you have patched your Master to 7.0.1 first?
If you go to Client Host Properties in the Admin Console and open then close the client there what version does it display in the GUI after connection?
02-10-2012 02:56 PM
confirm the master server version
02-10-2012 10:08 PM
Issue has been resolved. Root cause was hosts file. somebody changed it and put the ip of the server which we had an issue to the different host. thats the reason it was showing different host and worng client NB version.
02-10-2012 10:52 PM
So, something (hosts file) HAS changed at OS level as per my suggestion above?