EMM server down issue

[FlyMountain]

We are having EMM server down issue, it happened before but more often lately. We are on 7.1.0.4 with HP-UX 11.31, verified we have enough space. Looks everytime we had this issue, restarted NBU services will resolve the issue for a whole. But evently will happen again. Anyone here ever suffers same issue and got a solution?

Do we have to reserve more memory for EMM? How can we check if the memory usage for EMM is getting high?

[mph999]

Most likely something is briefly filling up the filesystem, stopping NBU.  DIsk space issue is only brief, so everything restarts fine.

Reason will be seen in nbemm log (vxlogview -p 51216 -d all -o 111 -n 1 ) and maybe system event log.

Martin

[mansoor_sheik]

Hi.

Top command can be used to find the utilization in HPUx 11.31.

[watsons]

Apart from nbemm, check these logs as well

/usr/openv/db/log/server.log

/usr/openv/netbackup/logs/nbdb  (create it if not exist)

[Marianne]

This post is 9 days old...  no response from OP....

Seems this no longer an issue??

[FlyMountain]

The issue was happened again last weekend. All running backup jobs still work fine. But no new scheduled backups can be kicked off. My co-worker had to restart "nbpem" to resolve the issue.

any thought?

[mph999]

Starting nbpem is not related to nbemm.  Could be a different issue.

You need to enable the nbemm and nbpem logs and see what is going on.

vxlogcfg -a -p 51216 -o 111 -s DebugLevel=6 -s DiagnosticLevel=6  (emm)

Use -o 116 for nbpem.

Keep an eye on disk space.

If the process is crashing, then are there any core files (probably in /netbackup/bin or / ) 

Is the system set to save 'unique' core files ?

martin