10-08-2008 11:02 AM
I am experiencing quite a few different media servers with 219 storage unit unavailable errors. Let me first tackle one of them.
I noticed this error in the log and I had the local site support guy reboot the server and robot.
0:34:15.504 [2392.2804] <2> sendTpautoconfCommand: oprd version is 451
10:35:29.474 [2392.2804] <4> MmDeviceMappings::GetRobotAttributes
: <MmDeviceMappings.cpp:972> search robot list (length=410) for STK L20, type 0
10:35:29.474 [2392.2804] <4> MmDeviceMappings::GetRobotAttributes
: <MmDeviceMappings.cpp:1225> found match: "STK L20" STK L20
10:35:30.427 [2392.2804] <16> GetChangerGUIDRSM: Failed to open NTMS session
10:35:30.427 [2392.2804] <16> GetChangerGUIDRSM: The device is not ready.
10:35:30.427 [2392.2804] <2> EnableDisableRsmObject: Could not get GUID for changer:"\\.\Scsi2:"
10:35:30.443 [2392.2804] <16> GetDriveGUIDRSM: Failed to open NTMS session
10:35:30.443 [2392.2804] <16> GetDriveGUIDRSM: The device is not ready.
10:35:30.443 [2392.2804] <2> EnableDisableRsmObject: Could not get GUID for drive:"\\.\Tape0"
10:35:30.459 [2392.2804] <16> GetDriveGUIDRSM: Failed to open NTMS session
10:35:30.459 [2392.2804] <16> GetDriveGUIDRSM: The device is not ready.
After reboot it is still failing with 219 errors and I restart netbackup services again and noticed the same errors however to my lack of understanding I can run inventory on the robot so I know netbackup can communciate with robot.
I am at a lose of where to look. I basically have the same issue in 2 other sites.
10-08-2008 11:58 AM