This is a spin off of a previous thread.
NBU 6.5.4
Exchange 2007
Ok, so I am attempting to restore a DB, but not in the normal way. I'm not going the RSG route (at least not yet). I've used Kroll On-Track Exchange recovery tools in the past wtih great success, but that was with Backup Exec. NBU is being a bit of a challenge for me.
In short the Kroll software runs an MS Exchange emulation service. Once that is started, you go to the "Backup, Archive, & Restore" client for NBU, specify the NetBackup machines and polidy type (telling it the source of where the backup was taken, the destination and policy type, being MS-Exchange-Server).
Then select the backup of interest, etc, etc, then hit the "Start restore of Marked files". The tape gets pulled from the library, put into the mahine, mounted, etc. Then the following error occurs:
4/6/2012 8:07:55 AM - begin Restore
4/6/2012 8:07:56 AM - 1 images required
4/6/2012 8:07:57 AM - media 000023 required
4/6/2012 8:07:57 AM - media 000038 required
4/6/2012 8:08:00 AM - restoring image tbex02_1330149602
4/6/2012 8:08:04 AM - connecting
4/6/2012 8:08:04 AM - requesting resource 000023
4/6/2012 8:08:05 AM - granted resource 000023
4/6/2012 8:08:05 AM - granted resource HP.ULTRIUM3-SCSI.000
4/6/2012 8:08:07 AM - started process bptm (4528)
4/6/2012 8:08:07 AM - mounting 000023
4/6/2012 8:08:09 AM - connected; connect time: 00:00:05
4/6/2012 8:08:52 AM - mounted; mount time: 00:00:45
4/6/2012 8:08:54 AM - positioning 000023 to file 1
4/6/2012 8:08:54 AM - positioned 000023; position time: 00:00:00
4/6/2012 8:08:54 AM - begin reading
4/6/2012 8:10:00 AM - current media 000023 complete, requesting next resource HP.ULTRIUM3-SCSI.000:000038
4/6/2012 8:10:01 AM - granted resource 000038
4/6/2012 8:10:01 AM - granted resource HP.ULTRIUM3-SCSI.001
4/6/2012 8:10:02 AM - started process bptm (4528)
4/6/2012 8:10:02 AM - mounting 000038
4/6/2012 8:10:48 AM - mounted; mount time: 00:00:46
4/6/2012 8:10:50 AM - positioning 000038 to file 1
4/6/2012 8:10:50 AM - positioned 000038; position time: 00:00:00
4/6/2012 8:12:31 AM - Error bpbrm(pid=5032) socket read failed, An existing connection was forcibly closed by the remote host. (10054)
4/6/2012 8:12:31 AM - Error bptm(pid=7064) cannot write data to socket, 10054
4/6/2012 8:12:32 AM - Error bptm(pid=7064) The following files/folders were not restored:
4/6/2012 8:12:32 AM - Error bptm(pid=7064) UTF - /Microsoft Information Store/Third Storage Group/Mailbox Database5
4/6/2012 8:12:33 AM - Error bptm(pid=7064) UTF - /Microsoft Information Store/Third Storage Group/Log files_1330149602
4/6/2012 8:12:33 AM - restored image tbex02_1330149602 - (file read failed(13)); restore time 00:04:33
4/6/2012 8:12:39 AM - end Restore; elapsed time: 00:04:44
the restore failed to recover the requested files(5)
Anyone have any insight as to what I might look at here? I've opened a support ticket with Kroll On-track as well, not gotten results yet.
Thanks,
James
