Internal Application Error. Please contact your administrator. Authentication failed. RDSM has encountered an STS error

Environment

Netbackup version 7.5.0.7

OS = Windows2008R2

Netbackup 3 and Netbackup 1 have same version i.e (7.5.0.7)

Netbackup 1 ------>----->AIR Configured ------>-----> Netbackup 2            (Backup images are replicating successfully from Netbackup1 to Netbackup2)

Netbackup 3 ------>----->Need to Configure------>----->Netbackup 1 

Netbackup 3 is able to ping Netbackup 1 with Name and IP

Firewall is OFF at Netbackup 3 and Netbackup 1

 

 

Agenda

Netbackup 3 ------>----->Need to Configure------>----->Netbackup 1       

Problem

1- I am not able to see Trusted Master Server under Server > Master Server > Host Properties

 

Screenshot from 2015-03-25 19:14:52.png

(As per my understanding I will not able to do the below function if the above activity will not be done (means should be added the target server)

2- When I add Target under Credentials > Storage Server Properties > Replication Tab , I am facing below error

 

Screenshot from 2015-03-25 18:53:17.png

1 Solution

Accepted Solutions
Accepted Solution!

Pay attention to PureDisk

Pay attention to PureDisk below, its not Puredisk.

 

tpconfig -dsh -stype PureDisk
11 Replies

Hi, The username you're

Hi,

 

The username you're specifying there looks like a domain account, is this the account used when creating the storage server?

Possible to check from

Possible to check from somewhere in Netbackup about the ID/pass ?   Smiley Sad

Check the username on your


Check the username on your target server.

 

tpconfig -dsh -stype PureDisk

C:\Program

C:\Program Files\Veritas\Volmgr\bin>tpconfig.exe -dsh -stype Puredisk

C:\Program Files\Veritas\Volmgr\bin>


Unable to see the user id

Where did you run this?

Where did you run this?

Netbackup 1 ------>----->AIR

Netbackup 1 ------>----->AIR Configured ------>-----> Netbackup 2            (Backup images are replicating successfully from Netbackup1 to Netbackup2)

Netbackup 3 ------>----->Need to Configure------>----->Netbackup 1 

 

Ran on Netbackup 1

 

 

(OPTIONAL : Ran on Netbackup 2 as well)

on the PureDIsk storage

on the PureDIsk storage server or the Master? Run on puredisk storage server in Domain 1.
 

I have single Netbackup

I have single Netbackup machine running as Netbackup Master/Media Server. Deduplication is also configured on same machine.

Accepted Solution!

Pay attention to PureDisk

Pay attention to PureDisk below, its not Puredisk.

 

tpconfig -dsh -stype PureDisk

Thanks Riaan. Now able to

Thanks Riaan. Now able to find the output.

Could not able to apply the correct password

Got it. Thanks

Got it. Thanks