10-04-2013 10:42 AM
Hello,
I was having an issue with the backups failing and found three media tapes that were not mounting/loading properly. I have removed the media from the system for now and everything went back to normal. Does anyone know what could be the cause of that and may have a solution to this issue?
v/r
cameron.quinn
Solved! Go to Solution.
10-04-2013 02:32 PM
Stuart,
After reading and troubleshooting everything. I am going to just leave the media that had issues out and see what happens later. You nake a vaild point on how the insides of the tape could be damaged and the outside not normal.
Thanks to everyone else that had helped make this decision.
10-04-2013 10:57 AM
10-04-2013 11:03 AM
Martin,
The media that was removed had been used before for backups it just recently started giving issues. Is there a way to find the source of the issue so I can either reuse the tapes or prevent more tapes from being damaged?
v/r
cameron.quinn
10-04-2013 11:51 AM
Did you check your tapes having an issue physically, are they look fine?
10-04-2013 11:58 AM
Amaan,
They look fine. I was thinking it could be some sort of configuration on the media that was causing the failed mounts/loads.
v/r
cameron.quinn
10-04-2013 12:15 PM
10-04-2013 12:22 PM
Could the tape been droped on the floor ?
Usally this break the casing and causes the tape to jam upon media load/unload.
10-04-2013 12:53 PM
I was getting an error code 2009.
10-04-2013 12:55 PM
Nicolai,
From the looks of the tapes there looks to be no damage.
10-04-2013 01:59 PM
I suppose Nicolai was referring to the possibility that the tape (while stored in its plastic opaque case) could have been mishandled, dropped, had hard impact - when in transit. If these tapes were never removed from the library then there is a another issue. Maybe tape tension. You used to be able to re-tension a tape - I remember.
But you say on the outside it looks ok. Inside could be a different matter, thereafter when the drive mechanism attempts to mount it it fails.
Best thing is that they are removed to one side.
Any further patterns of this would/should highlight and narrow down where this occurs.
There was a instance on the forums way back once when a problem was diagnosed down to the tapes being inserted the wrong way up.
10-04-2013 02:32 PM
Stuart,
After reading and troubleshooting everything. I am going to just leave the media that had issues out and see what happens later. You nake a vaild point on how the insides of the tape could be damaged and the outside not normal.
Thanks to everyone else that had helped make this decision.
10-05-2013 04:57 AM
Seems you should have marked Solution for a post that has answered your question instead of your own....
10-05-2013 05:11 AM