06-15-2012 05:29 AM
I have spent numerous days looking for a solution to this BMR error listed below
6/14/2012 5:15:11 PM - Error bpbrm(pid=7900) BMRERR: Received BMR error: Failed to import Config file. (1)
6/14/2012 5:15:11 PM - Error bpbrm(pid=7900) BMRERR: Received BMR error: Failed sending the discovery. (1)
6/14/2012 5:15:12 PM - Error bpbrm(pid=7900) BMRERR: Received BMR error: BMR information discovery failed. (1)
I have submitted a ticket to Symantec Support regarding this and two recommendations were made. 1. schedule a backup outside of the normal backup window and see what the BMR process does. 2. Upgrade to 7.1.0.3.
In 5 different server cases it deals with the Ethernet Adapter not being compatible with Windows PE. These servers are Windows 2003. Then the other servers just show the above BMR error.
I am at a lost as to what to do next. Any help or suggestions would be helpful and greatly appreciated. The following TECHNOTES that I have visited are as follows:
60242, 174446
06-15-2012 08:40 AM
What version of NetBackup are you on?
Due to the amount of issues found and regular updates the upgrade advice is a good starting point - though i would go to 7.1.0.4 (Master and Media first, then clients) as it is the latest - plus any EEBs shown in the Late Breaking news section.
If that resolves it then it is an easy fix - if not then more troubleshooting can be done.
There are many threads on here for similar issues that may well help - try a search at the top of the page for Failed To Import Config File and you will see! but i would start with the patch first then troubleshoot later
Hope this helps
06-15-2012 12:32 PM
Hmmmm...
Is the master server doing the backup or is a media server doing the backup? Is there any communication barriers between the client and master server?
run from the client...
/usr/openv/netbackup/bin/vxlogcfg -a -p 51216 -o 121 -s DebugLevel=5 -s DiagnosticLevel=6
run full/diff backup on client
then run from client again:
vxlogview -p 51216 -o 121 -n 1 -d all > bmrsavecfgo.txt
vxlogview -p 51216 -i 121 -n 1 -d all > bmrsavecfgi.txt
(vxlogview is in <install path>\netbackup\bin\)
post results.