We have been having some issues with job hanging within NetBackup. We are running 6.5.1 on a Windows machine. We believe it is a problem with NetBackup because we see an active pid within NetBackup but when we check using process explorer we find no such pid running within windows. So the pid is not getting any CPU. Is there some log file or a way to clear cache to fix this issue? Our fix thus far is to restart the master server and that clears out the pid. If there another way of doing this so we do not have to restart when this happens. We have tried using bpdbjobs command to kill or cancel the job and that has not worked for us so far.
Thanks