Netbackup 7.6 java admin console

[NBU35]

Hi

We have a master server on windows 2012.
It is in a virtual environment.
I am able to connect to it via java admin console from my system when I use its IP address, but when I use server name log in to java console fails with error "host does not exist".

[SymTerry · Accepted solution]

Hello,

Please make sure that you have DNS resolution of the master server from the destop your running the Java console, both short and FQDN names. If you do, test with telnet from that desktop to both ports 1556 and 13724 using the host name. Modify the hosts file if you don't.

[Marianne]

Not sure why you marked above post as solution and then cleared it again...

SymTerry is 100% right.
The OS on your system cannot resolve the hostname.
What happens if you 'ping <server-name>' from your system?

You need to check DNS or add IP and hostname to the hosts file on your system.

If 'ping <server-name>' is working, it will also work when you put the hostname in the Java login screen.