11-26-2015 12:44 AM
Error bprd (pid=) Unable to write progress log </usr/openv/netbackup/logs/user_ops/dbext/logs/ on client CLIENT1. Policy=POLICY1 Sched=NONE
Error bprd (pid=) CLIENT CLIENT1 POLICY POLICY1 SCHED NONE EXIT STATUS 58 (can't connect to client)
NetBackup client version is 6.5.6 (upgrade is not possible since its HP-UX 11.23 ia64)
Master version is 7.6.0.4
Solved! Go to Solution.
11-26-2015 01:21 AM
Is this an existing config that used to work fine before?
Or old client that now needs to backup to new environment (new config)?
If old client with new master and/or media, have you checked:
- 1st server entry in bp.conf (must be new master)
- media server one of subsequent entries
- /etc/hosts entry with same hostname for master as in bp.conf
- NB_ORA_SERV variable in Oracle script pointing to new master
Is master server also the media server?
Have you verified forward and reverse name lookup in all directions? (use bpclntcmd with -hn and -ip options on server(s) and client)
Have you checked and tested port connectivity in all directions using vnetd (port 13724)?
Please perform the following tests:
Create bpcd log folder on the client under /usr/openv/netbackup/logs
Run this on master (and media server if different):
bptestbpcd -client <client-name> -verbose -debug
On client:
bpclntcmd -pn
Please show us output of commands as well as bpcd log on the client.
11-26-2015 12:53 AM
have you tried pinging the client/server from each other?
are the NBU services running on the client?
11-26-2015 01:10 AM
Connecting fine and all are running..
11-26-2015 01:18 AM
from the master and media run :
bptestbpcd -client CLIENT1 -verbose
This will show us if master and media is able to connect to the Netbackup client.
11-26-2015 01:21 AM
Is this an existing config that used to work fine before?
Or old client that now needs to backup to new environment (new config)?
If old client with new master and/or media, have you checked:
- 1st server entry in bp.conf (must be new master)
- media server one of subsequent entries
- /etc/hosts entry with same hostname for master as in bp.conf
- NB_ORA_SERV variable in Oracle script pointing to new master
Is master server also the media server?
Have you verified forward and reverse name lookup in all directions? (use bpclntcmd with -hn and -ip options on server(s) and client)
Have you checked and tested port connectivity in all directions using vnetd (port 13724)?
Please perform the following tests:
Create bpcd log folder on the client under /usr/openv/netbackup/logs
Run this on master (and media server if different):
bptestbpcd -client <client-name> -verbose -debug
On client:
bpclntcmd -pn
Please show us output of commands as well as bpcd log on the client.