11-01-2012 02:41 AM
Hi ,
We are trying to do a DR restore.
From another spare DR server installed with the same NBU 7.0.1 binaries as our MASTER server, we did a catalog restore, which suceeded.
However, when we try doing a backup or restore from the DR server, we are greeted with error 811 and error 5 for backup and restore respectively.
The Master seems to know which tape is containing the required restore files, and the media server connecting to the robotic library did make the appropriate request to mount the tape, which always seem to die off at the tape mounting portion. Backup is failing with failures to communicate with resource requester.
We have restart the Tape Library , wwhich by the way is reporting as fine and the tape drive path are there and reporting as SCAN-TLD from vmoprcmd.
Pls advise
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Solved! Go to Solution.
11-01-2012 06:32 AM - edited 11-29-2017 11:35 PM
About Status 811...
I have seen this where there is a mix of shortnames and FQDN in hosts files - even when NBU was configured using shortnames.
Herewith my experience with 811's:
https://www.veritas.com/connect/forums/811-error-new-media-server
https://www.veritas.com/connect/forums/netbackup-655-media-server-problems
11-01-2012 03:18 AM
Restore failed with:
(network connection broken(40)); restore time 00:01:51
Normally that is not a netbackup issue. Have you checked connectivity between the Master and Media server?
11-01-2012 06:32 AM - edited 11-29-2017 11:35 PM
About Status 811...
I have seen this where there is a mix of shortnames and FQDN in hosts files - even when NBU was configured using shortnames.
Herewith my experience with 811's:
https://www.veritas.com/connect/forums/811-error-new-media-server
https://www.veritas.com/connect/forums/netbackup-655-media-server-problems
11-01-2012 10:35 PM
Thank you Marianne! Adding the FQDN of the media server into its own host file solves the issues. Our scenario match yr case description provided below.
We had configured everything using FQDN as default in NBU. Comms test like Bpclntcmd -hn & -ip and even bptestbpcd was working both way, which was rather puzzling.Thanks for pointing out the part abt the host file. Appreciated yr help and responses
If FQDN names are used either in DNS or aliased in local hosts files, ensure that FQDN names for master and media servers match in all directions.I have seen situations where media servers can be backed up as clients, all comms tests complete 100% fine, but backups would fail when used as media server. All NBU config was done using short names, but it seems when FQDN is used anywhere (e.g. alias in hosts file) resource allocation will try to use the long name.