Status Code 1 - A problem was dected that may require corrective action during the requested operation.

[BackupSysAdmin]

I am a newbie to the world on Netbackup.  I have restored exchange mailboxes using Netbackup but am now on side of maintaining backups to tape library. We are currently using Netbackup  version 7.0.1.  I am trying to resolve all the partially successfull and failed backups in our environment.  I am positing the logs for a partially successfull differential Incremental Backup and am looking for advise on how to resolve this issue.  The status code is 1.  Your assistance would be greatly appreciated:

4/14/2012 6:00:00 PM - requesting resource Any
4/14/2012 6:00:00 PM - requesting resource nbuserver.NBU_CLIENT.MAXJOBS.clientXXXX
4/14/2012 6:00:00 PM - requesting resource nbuserver.NBU_POLICY.MAXJOBS.ORG_Exchange_Mailboxes
4/14/2012 6:00:00 PM - granted resource nbuserver.NBU_CLIENT.MAXJOBS.clientXXXX
4/14/2012 6:00:00 PM - granted resource nbuserver.NBU_POLICY.MAXJOBS.ORG_Exchange_Mailboxes
4/14/2012 6:00:00 PM - granted resource BR5384
4/14/2012 6:00:00 PM - granted resource HP.ULTRIUM4-SCSI.000
4/14/2012 6:00:00 PM - granted resource nbuserver-hcart-robot-tld-0
4/14/2012 6:00:01 PM - estimated 84631791 Kbytes needed
4/14/2012 6:00:01 PM - started process bpbrm (7080)
4/14/2012 6:00:06 PM - connecting
4/14/2012 6:00:09 PM - connected; connect time: 00:00:03
4/14/2012 6:00:12 PM - mounting BR5384
4/14/2012 6:01:19 PM - mounted; mount time: 00:01:07
4/14/2012 6:01:24 PM - positioning BR5384 to file 2
4/14/2012 6:02:27 PM - positioned BR5384; position time: 00:01:03
4/14/2012 6:02:27 PM - begin writing
4/14/2012 7:36:02 PM - Warning bpbrm(pid=7080) from client clientXXXX: WRN - can't open object: Microsoft Exchange Mailboxes: (BEDS 0xE000FEA9: The Backup Exec data store encountered a problem during the operation. See the job log for details.)
4/14/2012 7:36:02 PM - Warning bpbrm(pid=7080) from client clientXXXX: WRN - unable to successfully enumerate folder: Microsoft Exchange Mailboxes:
4/14/2012 7:36:32 PM - Warning bpbrm(pid=7080) from client clientXXXX: WRN - can't open object: Microsoft Exchange Mailboxes: (BEDS 0xE000FEA9: The Backup Exec data store encountered a problem during the operation. See the job log for details.)
4/14/2012 7:36:32 PM - Warning bpbrm(pid=7080) from client clientXXXX: WRN - unable to successfully enumerate folder: Microsoft Exchange Mailboxes:
4/14/2012 7:36:32 PM - Warning bpbrm(pid=7080) from client clientXXXX: WRN - can't open object: Microsoft Exchange Mailboxes:: The Backup Exec data store encountered a problem during the operation. See the job log for details.)

4/15/2012 6:44:22 AM - end writing; write time: 12:41:55
the requested operation was partially successful(1)

The job was successfully completed, but some files may have been
busy or unaccessible. See the problems report or the client's logs for more details.

[Marianne]

What is Exchange version?
Mailbox backups are only supported up to Exch 2007.

What steps have you taken to configure mailbox backups?
There are long lists of documented requirements and steps specific to Exchange version.

[BackupSysAdmin]

We are currently using Exchange 2003 Enterprise Edition.  We use Netbackup to configure mailbox backups.  I am backing up the Information stores, mailboxes, and the Q and M drives.  I will look for the steps specific to my version and compare was setup before I arrived in this position.  Just wanted to know if there were any common reasons why there a several status code 1s.

[Marianne]

Please review steps in this TN: http://www.symantec.com/docs/TECH18705

Hopefully you have 3 separate policies to backup
Information stores,
mailboxes,
and the Q and M drives
and we are just troubleshooting mailbox policy here?

Please show us your mailbox policy config - open cmd on master server and run the following from <install-path>\netbackup\bin\admincmd:

bppllist <policy-name> -U