I have had nothing but drama when it comes to NBU 6.5.3 with Exchange Granular recovery and SharePoint document level recovery. I’ve had several issues with Exchange granular recovery with Exchange 2007 including catalog backups failing and most recently the inability to actually browse/drill down into mailboxes.
Symantec has spent all week trying to get this to work reliably and they have not been able to. SharePoint document level backup and restore has not worked for me since day one, and Symantec have been working on it for a month now.
This makes it extremely difficult for me to convince the business the NBU is a superior choice to BackupExec. Especially when they already use BackupExec and Exchange backups work perfectly fine, and without the need of disk-based storage.
I wish the sales people better explained the many caveats that go along with Exchange and SharePoint granular recovery. If we knew that the technology was reliant on disk-based storage, and that we’d have to reserve double the amount of storage space for Exchange/SharePoint just to hold and be able to recover two day’s worth of backups we might have re-thought the idea.
To say I’m disappointed in the product is an understatement. I know NBU has been around for some time, but I think the granular recovery options for Exchange and SharePoint are still quite immature.
I was about to abandon Exchange granular and go with 1 policy for Exchange info store backups and one for public folders and mailboxes. Now I get tons of error messages and what took 1 ½ hrs using the granular method, took 10 ½ hrs and generated heaps of access denied and other error messages!
I’d like to know if anyone has had any similar experiences (good or bad) with regard to NBU 6.5.3 and Exchange/SharePoint and what they have done to provide a reliable backup and recovery solution.
Regards
r_b