Unable to install NBU 6.5.5 on Sun Globel Zone server

[shailendrak]

I am trying to install NBU 6.5.MP5 on one of my solaris globel zone server but the installation is failing with below eror.

Tar returned 1.
Error saving JRE binaries. !!
/bin/tar cf /usr/openv/netbackup/client/Solaris/Solaris10/JRE.tar jre
tar: jre: No such file or directory
/bin/tar cf /usr/openv/pack/NB_CLT_6.5.5/save/pre_NB_CLT_6.5.5.011210_085551.tar
 -I /tmp/NB_update.install.tarlist.20668
Error saving binaries. !!
Unable to save pre-existing binaries.
Save for /NB/patch/VrtsNB_CLT_6.5.5.Solaris.tar.Z failed

kindly suggest.

[Marianne]

What version are you upgrading from?
Please list all the files in this folder:
/usr/openv/netbackup/client/Solaris/Solaris10

Also post contents of 'version' file:
cat /usr/openv/netbackup/client/Solaris/Solaris10/version

[lu]

It seems that you try to install the patch without having installed the base NBU 6.5.0 package.

[thesanman]

Refer to http://seer.entsupport.symantec.com/docs/329242.htm 

Check for the existance of /usr/openv/java/jre directory.  If it's not there; mkdir it!

I had same issue with some of my Solaris servers when updating from v6.5.3 to v6.5.5 client.  v6.5.3 doesn't have the issue.  The above fix worked for me.

Malcolm

[Will_Restore]

!