WRN - Removable Storage Managent: unable to export database (WIN32 21: The device is not ready)

[anonymous123]

I'm running Windows 2003 with Netbackup 5.1 MP5 server trying to backup a client running W2K3 with Netbackup 5.1 MP5 and receiing the following WRN. Any ideas as to what's causing this and how can it be fixed. Thanks.

[Stumpr2]

disable RSM

[anonymous123]

I disabled RSM, but am still getting the same message.

Thanks.

[J_H_Is_gone]

I would get the same error and called support this is what they told me.

If you get errors trying to backup “Removable Storage Management” you can exclude:

Windows 2000: <system drive>:\Winnt\system32\ntmsdata\

Windows 2003 <system drive>:\WINDOWS\system32\ntmsdata\

[anonymous123]

Thanks All,

After disabling RSM and adding the exclude line, the WRN message has gone.

[Stumpr2]

thanks for the followup.

[rituparna_nayak]

Hi All,

Can anybody help me getting rid of this error ?
I have stopped the RSM servcies and excluded the NTMSDATa folder as well

Still receiving the same error ?

Any suggestions ?


Thanks,
Ritu