error: pipe close failed

[manol4ik]

Dear Friends 

I have an issue, maybe someone can help me, i have Symantec Netbackup 7.1 Windows X64, and everytime i want to access to the Backup. Archive and Restore i got the same message, so i cant restore any of my data

ERROR: PIPE CLOSE FAILED

thanks for the help

Regards,

Alejandro

[mph999]

What machine are you running this from master ? media ? client ?

Can you try the BAR gui from another machine

I cannot get to a test server at the second, but try  looking in the bprd log when you try starting the GUI.

Martin

[manol4ik]

This message is from the master server, but when i try to run BAR gui from a client i have the same issue

[revarooo]

manol4ik,

Is this happening with the Admin Console or the Java console? If the java console then set-up the following logs on the master server:

c:\program files\veritas\netbackup\logs\bpjava-susvc\

c:\program files\veritas\netbackup\logs\admin\

c:\program files\veritas\netbackup\logs\bpcd\

increase logging for the master server to the highest.

Recreate the issue, then post the bpjava-susvc, admin and bpcd logs. Let's see if anything is logged.

[Marianne]

If W2008, remember to right-click and Run as Administrator....

[manol4ik]

Dear Marianne,

I am running as Administrator, the same mistake

Dear Revaroo

I will collect the logs

Thanks for the help

[manol4ik]

Im trying to look for the logs but i cant find them

[CRZ]

The folders for the logs we're requesting do not appear to exist - run the batch file to create them.

[Marianne]

If UAC is enabled on W2008 (which is the default), even Admins need to 'Run As Administrator'.

Legacy logs do not exist by default. Log folders need to be created.

[manol4ik]

Here are the logs:

\program files\veritas\netbackup\logs\bpcd\

15:22:26.948 [5300.6360] <2> setup_debug_log: switched debug log file for bpcd

15:22:26.964 [5300.6360] <2> bpcd main: VERBOSE = 0

15:22:26.964 [5300.6360] <2> logparams: C:\Program Files\Veritas\NetBackup\bin\bpcd.exe -standalone 

15:22:26.964 [5300.6360] <2> process_requests: offset to GMT 18000

15:22:26.964 [5300.6360] <2> logconnections: BPCD ACCEPT FROM 10.0.0.10.59756 TO 10.0.0.10.13782 fd = 484

15:22:26.964 [5300.6360] <2> process_requests: setup_sockopts complete

15:22:26.964 [5300.6360] <2> bpcd peer_hostname: Connection from host cwuioserver06 (10.0.0.10) port 59756

15:22:26.964 [5300.6360] <2> bpcd valid_server: comparing cwuioserver06.comware.prod and cwuioserver06

15:22:26.964 [5300.6360] <4> bpcd valid_server: hostname comparison succeeded

15:22:26.964 [5300.6360] <2> process_requests: output socket port number = 2780

15:22:26.964 [5300.6360] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1527: 0: in failed file cache: 10109 0x0000277d

15:22:26.964 [5300.6360] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1528: 0: in failed file cache name: NULL

15:22:26.964 [5300.6360] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1529: 0: in failed file cache service: testdaemon

15:22:26.964 [5300.6360] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2474: 0: vnet_cached_getaddrinfo failed: 6 0x00000006

15:22:26.964 [5300.6360] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2475: 0: vnet_cached_getaddrinfo failed ret: 10109 0x0000277d

15:22:26.964 [5300.6360] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2476: 0: vnet_cached_getaddrinfo failed service: testdaemon

15:22:26.964 [5300.6360] <2> is_pbxable_server: ../../libvlibs/vnet_connect.c.1827: 0: vnet_cached_get_service_port() failed: 6 0x00000006

15:22:26.964 [5300.6360] <2> is_pbxable_server: ../../libvlibs/vnet_connect.c.1828: 0: service: 2780

15:22:26.964 [5300.6360] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

15:22:26.964 [5300.6360] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\Veritas\NetBackup\var\host_cache\1f0\d3ddc3f0+2780,1,0,2,1,0+10.0.0.10.txt

15:22:26.979 [5300.6360] <2> process_requests: <---- NetBackup 7.1 0 ------------initiated

15:22:26.979 [5300.6360] <2> process_requests: VERBOSE = 0

15:22:26.979 [5300.6360] <2> process_requests: Not using VxSS authentication with cwuioserver06

15:22:26.979 [5300.6360] <2> process_requests: BPCD_GET_VERSION_RQST

15:22:26.979 [5300.6360] <2> process_requests: BPCD_READ_HOST_CONFIG_RQST

15:22:26.979 [5300.6360] <2> process_requests: BPCD_GET_VERSION_RQST

15:22:26.979 [5300.6360] <2> process_requests: BPCD_GET_NB_VERSION_RQST

15:22:26.979 [5300.6360] <4> process_requests: Version string is NetBackup 7.1 710000 "C:\Program Files\Veritas\NetBackup\bin"

15:22:26.979 [5300.6360] <2> process_requests: BPCD_GET_PLATFORM_RQST

15:22:26.979 [5300.6360] <2> process_requests: BPCD_GET_UNAME_RQST

15:22:26.979 [5300.6360] <2> getUnameInfo: UNAME_SYSNAME = Windows2008 

15:22:26.979 [5300.6360] <2> getUnameInfo: UNAME_NODENAME = CWUIOSERVER06 

15:22:26.979 [5300.6360] <2> getUnameInfo: UNAME_RELEASE = 6 

15:22:26.979 [5300.6360] <2> getUnameInfo: UNAME_VERSION = 0 

15:22:26.979 [5300.6360] <2> getUnameInfo: UNAME_MACHINE = Unknown - Unknown -  Revision x1e05 

15:22:26.979 [5300.6360] <2> getUnameInfo: END

15:22:26.979 [5300.6360] <2> process_requests: BPCD_GET_VERSION_RQST

15:22:26.979 [5300.6360] <2> process_requests: BPCD_READ_TEXT_FILE_RQST

15:22:26.979 [5300.6360] <2> read_text_file: .\bpcd_util.c.2215: file_id = 3

15:22:26.979 [5300.6360] <2> read_text_file: .\bpcd_util.c.2263: file_name = <C:\Program Files\Veritas\NetBackup\bin\version.txt>

15:22:26.995 [5300.6360] <2> read_text_file: .\bpcd_util.c.2287: v status = 0

15:22:26.995 [5300.6360] <2> read_text_file: .\bpcd_util.c.2290: n status = 0

15:22:26.995 [5300.6360] <2> read_text_file: .\bpcd_util.c.2338: v status = 0

15:22:26.995 [5300.6360] <2> read_text_file: .\bpcd_util.c.2341: n status = 0

15:22:26.995 [5300.6360] <2> process_requests: BPCD_READ_TEXT_FILE_RQST

15:22:26.995 [5300.6360] <2> read_text_file: .\bpcd_util.c.2215: file_id = 4

15:22:26.995 [5300.6360] <2> read_text_file: .\bpcd_util.c.2263: file_name = <C:\Program Files\Veritas\NetBackup\share\ciphers.txt>

15:22:26.995 [5300.6360] <2> read_text_file: .\bpcd_util.c.2287: v status = 0

15:22:26.995 [5300.6360] <2> read_text_file: .\bpcd_util.c.2290: n status = 0

15:22:26.995 [5300.6360] <2> read_text_file: .\bpcd_util.c.2338: v status = 0

15:22:26.995 [5300.6360] <2> read_text_file: .\bpcd_util.c.2341: n status = 0

15:22:26.995 [5300.6360] <2> process_requests: BPCD_OPEN_FOR_READ_RQST

15:22:26.995 [5300.6360] <2> process_requests: open for read file name = C:\Program Files\Veritas\NetBackup\bin\version.txt

15:22:26.995 [5300.6360] <2> process_requests: buffer length = 16383

15:22:26.995 [5300.6360] <2> process_requests: our open flags = 0x0

15:22:26.995 [5300.6360] <2> process_requests: client open flags = 0x8000

15:22:26.995 [5300.6360] <2> process_requests: file size = 109

15:22:26.995 [5300.6360] <2> process_requests: completed the write of the open file number 4 to the output socket

15:22:26.995 [5300.6360] <2> process_requests: BPCD_READ_RQST

15:22:26.995 [5300.6360] <2> process_requests: read request on file number 4

15:22:26.995 [5300.6360] <2> process_requests: read request of 16383 bytes

15:22:26.995 [5300.6360] <2> process_requests: read 109 bytes

15:22:26.995 [5300.6360] <2> process_requests: Before write of read_count = 109

15:22:26.995 [5300.6360] <2> process_requests: After write of read_count

15:22:26.995 [5300.6360] <2> process_requests: completed write of file info

15:22:26.995 [5300.6360] <2> process_requests: BPCD_CLOSE_FILE_RQST

15:22:26.995 [5300.6360] <2> process_requests: BPCD_DISCONNECT_RQST

15:22:26.995 [5300.6360] <2> bpcd exit_bpcd: exit status 0  ----------->exiting

15:22:29.616 [6124.4348] <2> setup_debug_log: switched debug log file for bpcd

15:22:29.616 [4888.5184] <2> setup_debug_log: switched debug log file for bpcd

15:22:29.616 [6124.4348] <2> logparams: C:\Program Files\Veritas\NetBackup\bin\bpcd.exe -standalone 

15:22:29.616 [4888.5184] <2> bpcd main: VERBOSE = 0

15:22:29.616 [4888.5184] <2> logparams: C:\Program Files\Veritas\NetBackup\bin\bpcd.exe -standalone 

15:22:29.616 [6124.4348] <2> process_requests: offset to GMT 18000

15:22:29.616 [4888.5184] <2> process_requests: offset to GMT 18000

15:22:29.616 [6124.4348] <2> logconnections: BPCD ACCEPT FROM 10.0.0.10.59758 TO 10.0.0.10.13782 fd = 484

15:22:29.616 [6124.4348] <2> process_requests: setup_sockopts complete

15:22:29.616 [4888.5184] <2> logconnections: BPCD ACCEPT FROM 10.0.0.10.59759 TO 10.0.0.10.13782 fd = 484

15:22:29.616 [4888.5184] <2> process_requests: setup_sockopts complete

15:22:29.616 [4888.5184] <2> bpcd peer_hostname: Connection from host cwuioserver06 (10.0.0.10) port 59759

15:22:29.616 [4888.5184] <2> bpcd valid_server: comparing cwuioserver06.comware.prod and cwuioserver06

15:22:29.616 [6124.4348] <2> bpcd peer_hostname: Connection from host cwuioserver06 (10.0.0.10) port 59758

15:22:29.616 [6124.4348] <2> bpcd valid_server: comparing cwuioserver06.comware.prod and cwuioserver06

15:22:29.631 [4888.5184] <4> bpcd valid_server: hostname comparison succeeded

15:22:29.631 [6124.4348] <4> bpcd valid_server: hostname comparison succeeded

15:22:29.631 [4888.5184] <2> process_requests: output socket port number = 1112

15:22:29.631 [6124.4348] <16> process_requests: read failed: The operation completed successfully. 

15:22:29.631 [4888.5184] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1527: 0: in failed file cache: 10109 0x0000277d

15:22:29.631 [4888.5184] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1528: 0: in failed file cache name: NULL

15:22:29.631 [4888.5184] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1529: 0: in failed file cache service: testdaemon

15:22:29.631 [4888.5184] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2474: 0: vnet_cached_getaddrinfo failed: 6 0x00000006

15:22:29.631 [4888.5184] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2475: 0: vnet_cached_getaddrinfo failed ret: 10109 0x0000277d

15:22:29.631 [4888.5184] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2476: 0: vnet_cached_getaddrinfo failed service: testdaemon

15:22:29.631 [4888.5184] <2> is_pbxable_server: ../../libvlibs/vnet_connect.c.1827: 0: vnet_cached_get_service_port() failed: 6 0x00000006

15:22:29.631 [4888.5184] <2> is_pbxable_server: ../../libvlibs/vnet_connect.c.1828: 0: service: 1112

15:22:29.631 [4888.5184] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

15:22:29.631 [4888.5184] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\Veritas\NetBackup\var\host_cache\1f0\d3ddc3f0+1112,1,0,2,1,0+10.0.0.10.txt

15:22:29.631 [4888.5184] <2> process_requests: <---- NetBackup 7.1 0 ------------initiated

15:22:29.631 [4888.5184] <2> process_requests: VERBOSE = 0

15:22:29.631 [4888.5184] <2> process_requests: Not using VxSS authentication with cwuioserver06

15:22:29.631 [4888.5184] <2> process_requests: BPCD_OPEN_FOR_READ_RQST

15:22:29.631 [4888.5184] <2> process_requests: open for read file name = C:\Program Files\Veritas\NetBackup\var\LoginBanner.conf

15:22:29.631 [4888.5184] <2> process_requests: buffer length = 32766

15:22:29.631 [4888.5184] <2> process_requests: our open flags = 0x0

15:22:29.631 [4888.5184] <2> process_requests: client open flags = 0x8000

15:22:29.631 [4888.5184] <16> process_requests: couldn't open file  for read. errno = 2: No such file or directory

15:22:29.631 [4888.5184] <2> process_requests: BPCD_DISCONNECT_RQST

15:22:29.631 [4888.5184] <2> bpcd exit_bpcd: exit status 0  ----------->exiting

15:24:12.313 [6960.4056] <2> setup_debug_log: switched debug log file for bpcd

15:24:12.313 [6960.4056] <2> bpcd main: VERBOSE = 0

15:24:12.313 [6960.4056] <2> logparams: C:\Program Files\Veritas\NetBackup\bin\bpcd.exe -standalone 

15:24:12.313 [6960.4056] <2> process_requests: offset to GMT 18000

15:24:12.313 [6960.4056] <2> logconnections: BPCD ACCEPT FROM 10.0.0.10.59776 TO 10.0.0.10.13782 fd = 484

15:24:12.313 [6960.4056] <2> process_requests: setup_sockopts complete

15:24:12.329 [6960.4056] <2> bpcd peer_hostname: Connection from host cwuioserver06 (10.0.0.10) port 59776

15:24:12.329 [6960.4056] <2> bpcd valid_server: comparing cwuioserver06.comware.prod and cwuioserver06

15:24:12.329 [6960.4056] <4> bpcd valid_server: hostname comparison succeeded

15:24:12.329 [6960.4056] <2> process_requests: output socket port number = 4940

15:24:12.329 [6960.4056] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1527: 0: in failed file cache: 10109 0x0000277d

15:24:12.329 [6960.4056] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1528: 0: in failed file cache name: NULL

15:24:12.329 [6960.4056] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1529: 0: in failed file cache service: testdaemon

15:24:12.329 [6960.4056] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2474: 0: vnet_cached_getaddrinfo failed: 6 0x00000006

15:24:12.329 [6960.4056] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2475: 0: vnet_cached_getaddrinfo failed ret: 10109 0x0000277d

15:24:12.329 [6960.4056] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2476: 0: vnet_cached_getaddrinfo failed service: testdaemon

15:24:12.329 [6960.4056] <2> is_pbxable_server: ../../libvlibs/vnet_connect.c.1827: 0: vnet_cached_get_service_port() failed: 6 0x00000006

15:24:12.329 [6960.4056] <2> is_pbxable_server: ../../libvlibs/vnet_connect.c.1828: 0: service: 4940

15:24:12.329 [6960.4056] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

15:24:12.329 [6960.4056] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\Veritas\NetBackup\var\host_cache\1f0\d3ddc3f0+4940,1,0,2,1,0+10.0.0.10.txt

15:24:12.344 [6960.4056] <2> process_requests: <---- NetBackup 7.1 0 ------------initiated

15:24:12.344 [6960.4056] <2> process_requests: VERBOSE = 0

15:24:12.344 [6960.4056] <2> process_requests: Not using VxSS authentication with cwuioserver06

15:24:12.344 [6960.4056] <2> process_requests: BPCD_IMMED_CMD_RQST

15:24:12.344 [6960.4056] <2> process_requests: immed cmd = /usr/openv/netbackup/bin/bptm -delete_all_expired 1>/dev/null 2>/dev/null

15:24:12.344 [6960.4056] <2> sanitary_mb_str: detected /dev/null after redirection

15:24:12.344 [6960.4056] <2> sanitary_mb_str: detected /dev/null after redirection

15:24:12.344 [6960.4056] <2> sanitary_mb_str: String "/usr/openv/netbackup/bin/bptm -delete_all_expired 1>/dev/null 2>/dev/null" is considered sanitary.

15:24:12.344 [6960.4056] <2> process_requests: new immed cmd = C:\Program Files\Veritas\NetBackup\bin\bptm.exe -delete_all_expired 

15:24:12.422 [6960.4056] <2> process_requests: completed command

15:24:12.422 [6960.4056] <2> process_requests: immed cmd status = 0x0

15:24:12.422 [6960.4056] <2> process_requests: immed cmd status = 0

15:24:12.422 [6960.4056] <2> process_requests: BPCD_DISCONNECT_RQST

15:24:12.422 [6960.4056] <2> bpcd exit_bpcd: exit status 0  ----------->exiting

15:24:41.221 [3508.2684] <2> setup_debug_log: switched debug log file for bpcd

15:24:41.221 [3508.2684] <2> bpcd main: VERBOSE = 0

15:24:41.221 [3508.2684] <2> logparams: C:\Program Files\Veritas\NetBackup\bin\bpcd.exe -standalone 

15:24:41.221 [3508.2684] <2> process_requests: offset to GMT 18000

15:24:41.221 [3508.2684] <2> logconnections: BPCD ACCEPT FROM 10.0.0.10.59786 TO 10.0.0.10.13782 fd = 484

15:24:41.221 [3508.2684] <2> process_requests: setup_sockopts complete

15:24:41.221 [3508.2684] <2> bpcd peer_hostname: Connection from host cwuioserver06 (10.0.0.10) port 59786

15:24:41.221 [3508.2684] <2> bpcd valid_server: comparing cwuioserver06.comware.prod and cwuioserver06

15:24:41.221 [3508.2684] <4> bpcd valid_server: hostname comparison succeeded

15:24:41.221 [3508.2684] <2> process_requests: output socket port number = 3799

15:24:41.236 [3508.2684] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1527: 0: in failed file cache: 10109 0x0000277d

15:24:41.236 [3508.2684] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1528: 0: in failed file cache name: NULL

15:24:41.236 [3508.2684] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1529: 0: in failed file cache service: testdaemon

15:24:41.236 [3508.2684] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2474: 0: vnet_cached_getaddrinfo failed: 6 0x00000006

15:24:41.236 [3508.2684] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2475: 0: vnet_cached_getaddrinfo failed ret: 10109 0x0000277d

15:24:41.236 [3508.2684] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2476: 0: vnet_cached_getaddrinfo failed service: testdaemon

15:24:41.236 [3508.2684] <2> is_pbxable_server: ../../libvlibs/vnet_connect.c.1827: 0: vnet_cached_get_service_port() failed: 6 0x00000006

15:24:41.236 [3508.2684] <2> is_pbxable_server: ../../libvlibs/vnet_connect.c.1828: 0: service: 3799

15:24:41.236 [3508.2684] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

15:24:41.236 [3508.2684] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\Veritas\NetBackup\var\host_cache\1f0\d3ddc3f0+3799,1,0,2,1,0+10.0.0.10.txt

15:24:41.236 [3508.2684] <2> process_requests: <---- NetBackup 7.1 0 ------------initiated

15:24:41.236 [3508.2684] <2> process_requests: VERBOSE = 0

15:24:41.236 [3508.2684] <2> process_requests: Not using VxSS authentication with cwuioserver06

15:24:41.236 [3508.2684] <2> process_requests: BPCD_FORK_CMD_RQST

15:24:41.236 [3508.2684] <2> process_requests: fork cmd = /usr/openv/netbackup/bin/bptm bptm -rptdrv -jobid -1338325425 -jm

15:24:41.236 [3508.2684] <2> process_requests: filter type = -1

15:24:41.236 [3508.2684] <2> process_requests: Convert args to CreateProcess format

15:24:41.236 [3508.2684] <2> process_requests: Done converting args to CreateProcess format

15:24:41.236 [3508.2684] <2> process_requests: new fork cmd = C:\Program Files\Veritas\NetBackup\bin\bptm.exe -rptdrv -jobid -1338325425 -jm 

15:24:41.236 [3508.2684] <2> process_requests: Before CreateProcess

15:24:41.236 [3508.2684] <2> process_requests: StdOutput assigned the value STDOUTSOCK

15:24:41.236 [3508.2684] <2> process_requests: final fork cmd = "C:\Program Files\Veritas\NetBackup\bin\bptm.exe" -rptdrv -jobid -1338325425 -jm 

15:24:41.236 [3508.2684] <2> process_requests: After CreateProcess, pid = 2788

15:24:41.236 [3508.2684] <2> bpcd exit_bpcd: exit status 0  ----------->exiting

Program Files\Veritas\NetBackup\logs\admin

15:19:34.907 [5044.3412] <2> vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2915: 0: name2 is empty: 0 0x00000000

15:19:34.907 [5044.3412] <4> db_getSTUNITlist: emmserver_name = cwuioserver06.comware.prod

15:19:34.907 [5044.3412] <4> db_getSTUNITlist: emmserver_port = 1556

15:24:34.076 [3628.5848] <2> vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2915: 0: name2 is empty: 0 0x00000000

15:24:34.076 [3628.5848] <4> db_getSTUNITlist: emmserver_name = cwuioserver06.comware.prod

15:24:34.076 [3628.5848] <4> db_getSTUNITlist: emmserver_port = 1556

15:29:34.259 [4092.6772] <2> vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2915: 0: name2 is empty: 0 0x00000000

15:29:34.259 [4092.6772] <4> db_getSTUNITlist: emmserver_name = cwuioserver06.comware.prod

15:29:34.259 [4092.6772] <4> db_getSTUNITlist: emmserver_port = 1556

[revarooo]

You didn't post the other log (the most important for this type of issue)

c:\program files\veritas\netbackup\logs\bpjava-susvc\

[mph999]

We seem to b emissing the bpjava-susvc log ...

We'll need that log that covers the same time period as the other logs, which means you may need to recollect all of them.

martin

[raji14]

I'm having the same issue here. Did you figure anything out on how to resolve this? Thanks

[Amaan]

As per this TN it is saying to create debug log and find out answer reviewing logs, but not mentioned which log needs to be analized:

http://www.symantec.com/business/support/index?page=content&id=TECH57652

[raji14]

This may sound silly, but my issue turned out to be that I didn't have the right server/clients specified in the the BAR settings. I just didn't think to even verify that because of the pipeline error. After looking that up, it threw me way off track.  Anyways, thanks

[I_like_3_14 · Accepted solution]

I'm a bit late to the game, but this may help someone who runs into this string (like I did).  I was getting this error, then realized that the restore type was wrong.  In the "Select for Restore" drop down box in the BAR, you have several options.  I forgot I was previously performing a VMWare restore, and that setting sticks until you change it.  Once I changed it back to "Restore from normal backup...", all was well. 

Sometimes, it's the simple things that eat up your troubleshooting time.  ;)