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location of recoveryportal.log

pkatakdound
Level 5
Partner Accredited

Hi  

 

Please let me know path of  log:  recoveryportal.log

 

Failed to communicate with server using supplied auth token.Error:java.net.ConnectException:Connection refused

 

Regards
Prajyot K

1 ACCEPTED SOLUTION

Accepted Solutions

CRZ
Level 6
Employee Accredited Certified

Looks like it might be /opt/SYMCnbvcPlugin/tomcat/logs/recoveryportal.log

I found this in our white paper:

NetBackup Whitepaper 

Plug-in for VMware vCenter
 http://symc.ly/NBUvCenter

I have no idea why we haven't documented this anywhere.  :)  I'll try to get that changed.

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5 REPLIES 5

Nicolai
Moderator
Moderator
Partner    VIP   

Please tell us what operation you are trying, version of Netbackup involved and operating system.

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Seems we need to be physic and able to 'read between the lines'.

My guess is that Prajyot is trying to add/enable vCentre plugin and getting above error.

Google found this TN with reference to this log but does not say where to find this log:  http://www.symantec.com/docs/TECH217805 

Nicolai is right - give us much background of your issue as possible.

pkatakdound
Level 5
Partner Accredited

I need to know location of  recoveryportal.log  so  that  I  can find cause of issue.

We  are  trying  to install plug ins on Vcenter  server  and  I  am getting  error as  per technote given

 

http://www.symantec.com/docs/TECH217805

 

Possibilities  mentioned  in above technote  does  not exsist  at my  end.

 

Let  me know location of log.

 

Thanks & Regards

Prajyot K

 

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Best is to log a Support Call with Symantec.

I have not been able to find any documentation regarding the location of this file.

CRZ
Level 6
Employee Accredited Certified

Looks like it might be /opt/SYMCnbvcPlugin/tomcat/logs/recoveryportal.log

I found this in our white paper:

NetBackup Whitepaper 

Plug-in for VMware vCenter
 http://symc.ly/NBUvCenter

I have no idea why we haven't documented this anywhere.  :)  I'll try to get that changed.