location of recoveryportal.log

[pkatakdound]

Hi  

Please let me know path of  log:  recoveryportal.log

Failed to communicate with server using supplied auth token.Error:java.net.ConnectException:Connection refused

Regards
Prajyot K

[Nicolai]

Please tell us what operation you are trying, version of Netbackup involved and operating system.

[Marianne]

Seems we need to be physic and able to 'read between the lines'.

My guess is that Prajyot is trying to add/enable vCentre plugin and getting above error.

Google found this TN with reference to this log but does not say where to find this log:  http://www.symantec.com/docs/TECH217805 

Nicolai is right - give us much background of your issue as possible.

[pkatakdound]

I need to know location of  recoveryportal.log  so  that  I  can find cause of issue.

We  are  trying  to install plug ins on Vcenter  server  and  I  am getting  error as  per technote given

http://www.symantec.com/docs/TECH217805

Possibilities  mentioned  in above technote  does  not exsist  at my  end.

Let  me know location of log.

Thanks & Regards

Prajyot K

[Marianne]

Best is to log a Support Call with Symantec.

I have not been able to find any documentation regarding the location of this file.

[CRZ · Accepted solution]

Looks like it might be /opt/SYMCnbvcPlugin/tomcat/logs/recoveryportal.log

I found this in our white paper:

NetBackup Whitepaper 

Plug-in for VMware vCenter
 http://symc.ly/NBUvCenter

I have no idea why we haven't documented this anywhere.  :)  I'll try to get that changed.