12-21-2012 10:57 PM
Hello world..
I was wondering if someone has faced this same problem. There is a tape that it seem to be "stuck" in some place, this is the context:
The tape needed to be write-protected, so, it was sent out of robot (using vmchange command) and the inventory was updated. Then, the tape was put back to robot, and inventory was updated again, in some point, NBU still thinks the tape is the previous slot and it's not detecting the new place. At this moment the tape was moved to cap again (using robtest to force this) however, still it's not possible to add the tape to library again without having an error. Also I'd like to add there is a job hung waiting for this tape.
Could anybody help me. I've copied the output of several commands =)
$root /usr/openv/volmgr/bin/vmoprcmd
:
:
PENDING REQUESTS
ReqId MediaID Barcode Density Mode Time DriveName
Host PendingAction
================================================================================
1163229 VO0539 VO0539 hcart Read 00:06
host-b MISPLACED TAPE
At updating invetory
Processing new media added to the robotic library by logically
adding media with new media IDs as follows...
Media ID Slot
======== ====
Update failed: could not add new media ID 'VO0539' into slot 318
Insert media failed:
media ID not unique in database (34)
------------------------------------------------
robtest output
Address 770, import_enabled = 1, export_enabled = 1, access = 1
except = 0, import_export = 0, full = 1
Source address = 1342
Barcode = VO0539
the log in the pendong job
A pending request has been generated for this resource request.
Operator action may be required. Pending Action: Misplaced tape,
Media ID: VO0539, Barcode: VO0539, Density: hcart, Access Mode: Read,
Action Drive Name: N/A, Action Media Server: N/A, Robot Type(Number): 8(1),
Volume Group: 000_00001_TLD, Action Acs: N/A, Action Lsm: N/A
Solved! Go to Solution.
12-25-2012 08:13 PM
My suggestion:
Leave tape in access port and quit out of robtest.
Use GUI to select VO0539, right-click, Move. Select Standalone.
This will update NBU config to know thay media is no longer in the robot.
Next, perform Inventory and select 'Empty media access port prior to update'.
NBU will be updated with new location. you can re-submit your job.
In future, only use NBU to eject tapes to ensure physical and logical location is updated.
12-21-2012 11:19 PM
hi,
Update failed: could not add new media ID 'VO0539' into slot 318
Insert media failed:
media ID not unique in database (34)
looks like netbackup have the media VO0539, in database..
could you show the output of vmquery -m VO0539
also nbemmcmd -listmedia -mediaid VO0539
12-22-2012 10:17 AM
NBU still thinks the tape is the previous slot and it's not detecting the new place.
Never seen this when inventory has been updated. Clearly somethimg wrong with initial vmchange command and/or the way it was put back in the robot
Please show us output of 'vmquery -m VO0539' as per Nagalla's request, as well output of robtest
's p'
and
s s'
Just copy and paste location of VO0539.
12-25-2012 11:25 AM
Hello Nagalla and Marianne.
Here's the output of the command you requets. Regarding the inventory, Im pretty sure is was done =)
S S
**No address for VO0539
S P
Address 770, import_enabled = 1, export_enabled = 1, access = 1
except = 0, import_export = 0, full = 1
Source address = 1342
Barcode = VO0539
VMquery
================================================================================
media ID: VO0539
media type: 1/2" cartridge tape (6)
barcode: VO0539
media description: ---
volume pool: CM138049 (33)
robot type: TLD - Tape Library DLT (8)
robot number: 1
robot slot: 121
robot control host: master-b.abn-iad.ea.com
volume group: 000_00001_TLD
vault name: ---
vault sent date: ---
vault return date: ---
vault slot: ---
vault session id: ---
vault container id: -
created: Tue 17 Nov 2009 11:01:57 PM GMT
assigned: Fri 27 Apr 2012 05:06:18 AM GMT
last mounted: Fri 21 Dec 2012 06:00:06 AM GMT
first mount: Wed 30 Dec 2009 12:03:33 PM GMT
expiration date: ---
number of mounts: 213
max mounts allowed: ---
status: 0x0
================================================================================
12-25-2012 11:54 AM
S S
**No address for VO0539
S P
Address 770, import_enabled = 1, export_enabled = 1, access = 1
except = 0, import_export = 0, full = 1
Source address = 1342
Barcode = VO0539
robot number: 1
robot slot: 121
Netbackup thinking that the tape VO0539 is in robot slot 121, but attaully its not,
in real its in port 770 for Library.it needs to move to slot 121
in robtest move tape from port 770 to slot 121, and then do the robtest.
m p770 s121
hope this helps.
12-25-2012 01:26 PM
Hello Nagalla
I already did it, but i got the following error =(
Invalid command
m p770 s121
770 is invalid media access port element number
12-25-2012 08:13 PM
My suggestion:
Leave tape in access port and quit out of robtest.
Use GUI to select VO0539, right-click, Move. Select Standalone.
This will update NBU config to know thay media is no longer in the robot.
Next, perform Inventory and select 'Empty media access port prior to update'.
NBU will be updated with new location. you can re-submit your job.
In future, only use NBU to eject tapes to ensure physical and logical location is updated.
12-28-2012 05:23 PM
Hi Marianne
NBU doesnt have the option of "standalone", Just displays the libraries and the slot number where I'm gonna put it.
What Im doing wrong?? :\
12-28-2012 07:56 PM