"No entity found" Error NBU java console 7.5.0.4

[Imbu]

Hello,

I'm trying to Restore this folder from my Windows Java Console on my laptop (Winows 7)

This is the view from the Java Console

And then I got the error No entity found.

I have modified the "setconf.bat" file (SET NBJAVA_FILE_ENCODING=UTF-8) but the problem persist.

There is another value for the entry "SET NBJAVA_FILE_ENCODING=UTF-8" ?

Thank You

[RamNagalla]

hi,

what is the OS of the Netbackup Master?

if windows ,did you try with the netbackup admin console?

does bplist commnand returning any data ?

bplist -c <clientname> -l -b -R <folderpath>

ex:-bplist -c <clientname> -l -b -R /c/Programfiles/

[Marianne]

Have you seen this discussion? https://www-secure.symantec.com/connect/forums/restore-no-entity-found

In particular this post: https://www-secure.symantec.com/connect/forums/restore-no-entity-found#comment-8530781

[Imbu]

Hi,

Thank you for your prompt reply.

The OS of Master server is RHEL 5, and if I use the java console from the server I got the same error.

This is the output of the command bplist on Master Server

[root@srvnbms01 tape-alert-script]# bplist -C n3600b.siram.net -I -b -R /vol/Infra_SEDE_Filesharing_02/groups/DP/CARDANI/SIRAM/FONDI/
EXIT STATUS 227: no entity was found
[root@srvnbms01 tape-alert-script]#

Marianne, the only way to workaround is to apply the fix?

Thank You