11-16-2012 02:33 AM
Trying to take the backup using veritas netbackup tool which is attached with a standalone drive. Though I have inserted the media its thoughing error 96 when I fire the backup.
I have labeled the media manually using the GUI. when I gio to label the tape using below command i get the erroe messages
bplabel -m A00001 -d hcart -o -p NetBackup -u 0
Error:Error reported by media operation:resource request failed
Solved! Go to Solution.
11-19-2012 11:54 PM
This is your problem:
... It contains netbackup database backup data & cannot be used for backups
This means that this tape was used for cold catalog backups. special steps are needed to reuse cold catalog tapes.
Symantec's knowledge base is current offline, so I cannot access the TN's describing the steps.
In short, you need to deassign the tape, then relabel it with -o option to force the overwrite.
1. Determine the volume pool number and status. Use:
/usr/openv/volmgr/bin/vmquery -m <media-id>
2. De-assign the volume
/usr/openv/volmgr/bin/vmquery -deassignbyid <media_id> <pool_number> <status>
3. Relabel media:
/usr/openv/netbackup/bin/admincmd/bplabel bplabel -m <media-id> -d hcart3 -o -p <pool> -u 0
PS: I am surprised to see this tape is in the Daily pool? Cold catalog tapes are normally in the NetBackup pool.
**** EDIT ****
TechNote with detailed steps to recycle offline cold catalog backup media: http://www.symantec.com/docs/TECH56392
11-18-2012 12:10 AM
This error comes when media is not in the specified pool. Please check the media exist in the NetBackup pool, if not mention the pool in which it exists while running the command.
Also make sure Bplable will erase all the data on tape
96 error -> make sure the media density and drive density should match.
11-18-2012 11:56 AM
Try to follow these steps that I have shared in another post:
Say you have 6 physical tapes and you decide to put labels/stickers on them:
A00001
A00002
A00003
A00004
A00005
A00006
Go to Media section of the GUI and add new volumes: A00001 - 6
Ensure the media density matches that of the tape drive and select a pool (e.g. NetBackup).
Once added, you insert tape A00001 into the tape drive, wait for the 'Ready' light on the drive, then use bplabel:
bplabel -m A00001 -d hcart -o -p NetBackup -u 0
(replace hcart with density selected above and NetBackup with the pool that you have added tape to.)
Repeat for rest of tapes.
Also see this post: https://www-secure.symantec.com/connect/forums/netbackup-70-standalone-drive#comment-4235181
11-18-2012 09:14 PM
Thanks Marianne/Sazz
I tried the procedure you gave but I get the below error though I have inserted the new tape in the standalone drive.
Error:Error reported by media operation:resource request failed
Before attaching the the standalone drive to the server I was using the Tape library with robotics Now the tape library is gone bad I connected the standalone drive. As I am using the same netbackup setup will this cause any problem? bcz I had no problem when I was using the tape library.
11-18-2012 09:25 PM
Yes it will, the old tapes that were used in the library were have barcodes but the standalone is not able to read the barcodes.
If you will be using the old tapes to restore the data or to write the data once these are expired you have to do physical inventory.
http://www.symantec.com/docs/TECH56903
For the new tapes that were not used in the NBU before you can do the procedure mentioned above by Marianne. Also please don't do the bplable if you have data on those tapes as all the data will be lost. I guess as of now you just use the standalone for restore and get your library fixed asap.
11-18-2012 09:43 PM
Please show us output of the following with tape in the drive and 'ready' light on:
vmoprcmd -d
As well as :
vmquery -a -bx
Please also let us know OS on this server and your NBU version.
11-19-2012 04:29 AM
Hi Sazz,
We many not repair the tape library as the project is ramped down so we are using the existing Standalone drive. Even I need to reuse the expired tapes whicha re used in robotics.
Hi Marianne,
The server OS is Solaris 9 & the VNB is 6.0MP4
Here is the o/p of the commands
axes-mach01:root://> vmoprcmd -d
PENDING REQUESTS
ReqId User RecMID ExtMID Density Mode Time Barcode VolGroup
5251 A00001 hcart3 Write 17:59 -------- ---
DRIVE STATUS
Drv Type Control User Label RecMID ExtMID Ready Wr.Enbl. ReqId
0 hcart3 AVR Yes F344L3 Yes Yes 0
ADDITIONAL DRIVE STATUS
Drv DriveName Shared Assigned Comment
0 IBM.ULTRIUM-TD3.000 No -
axes-mach01:root://> vmquery -a -bx
media media robot robot robot side/ volume optical # mounts/ last assigned pool
ID type type # slot face group partner cleanings mount time time
---------------------------------------------------------------------------------------------------------------------------
0805S1 DLT NONE - - - --- - 1 08/05/2005 17:09 08/05/2005 17:07 Aug05-Yearly-Inf
0805S2 DLT NONE - - - --- - 1 08/05/2005 20:42 08/05/2005 17:07 Aug05-Yearly-Inf
0805S3 DLT NONE - - - --- - 1 08/06/2005 01:12 08/05/2005 17:07 Aug05-Yearly-Inf
0805S4 DLT NONE - - - --- - 1 08/06/2005 05:54 08/05/2005 17:07 Aug05-Yearly-Inf
0805S5 DLT NONE - - - --- - 1 08/06/2005 13:29 08/05/2005 17:07 Aug05-Yearly-Inf
0806S1 DLT NONE - - - --- - 2 12/15/2006 09:25 08/11/2006 15:16 Aug05-Yearly-Inf
0806S2 DLT NONE - - - --- - 2 12/15/2006 12:11 08/11/2006 15:16 Aug05-Yearly-Inf
0806S3 DLT NONE - - - --- - 2 12/15/2006 14:47 08/11/2006 15:16 Aug05-Yearly-Inf
0806S4 DLT NONE - - - --- - 2 12/15/2006 19:27 08/11/2006 15:16 Aug05-Yearly-Inf
0806S5 DLT NONE - - - --- - 2 12/15/2006 21:54 08/11/2006 15:16 Aug05-Yearly-Inf
0806S6 DLT NONE - - - --- - 2 12/16/2006 00:53 08/11/2006 15:16 Aug05-Yearly-Inf
0807Y1 DLT NONE - - - --- - 2 12/10/2007 10:38 08/03/2007 21:57 yearly
0807Y2 DLT NONE - - - --- - 1 08/04/2007 01:55 08/04/2007 00:02 yearly
0807Y3 DLT NONE - - - --- - 1 08/04/2007 05:02 08/04/2007 00:02 yearly
0807Y4 DLT NONE - - - --- - 1 08/04/2007 10:15 08/04/2007 00:02 yearly
0807Y5 DLT NONE - - - --- - 1 08/04/2007 14:01 08/04/2007 00:02 yearly
0807Y6 DLT NONE - - - --- - 1 08/04/2007 19:15 08/04/2007 00:02 yearly
0807Y7 DLT NONE - - - --- - 1 08/04/2007 21:37 08/04/2007 00:02 yearly
A00001 HCART3 NONE - - - --- - 0 00/00/0000 00:00 --- --- NetBackup
AX0742 DLT NONE - - - --- - 4 11/20/2007 13:02 11/20/2007 11:09 Weekly
AX2S5 DLT NONE - - - --- - 1 10/07/2005 09:40 10/07/2005 09:38 axess2
F342L3 HCART3 NONE - - - --- - 9 10/30/2008 16:00 05/27/2008 15:00 yearly
F344L3 HCART3 NONE - - - --- - 1 11/19/2012 11:21 11/19/2012 11:21 Daily
F350L3 HCART3 NONE - - - --- - 44 09/12/2010 02:40 09/11/2010 13:39 yearly
F351L3 HCART3 NONE - - - --- - 24 06/12/2009 10:19 02/13/2009 19:58 Weekly
F352L3 HCART3 NONE - - - --- - 0 00/00/0000 00:00 --- --- Daily
F355L3 HCART3 NONE - - - --- - 26 02/19/2009 22:17 02/14/2009 11:02 Weekly
F356L3 HCART3 NONE - - - --- - 12 11/13/2009 12:26 01/24/2009 11:48 yearly
F357L3 HCART3 NONE - - - --- - 22 11/29/2009 05:11 09/12/2009 04:54 Weekly
F358L3 HCART3 NONE - - - --- - 3 08/04/2008 18:30 08/02/2008 09:09 yearly
F359L3 HCART3 NONE - - - --- - 9 06/30/2009 14:39 07/31/2008 18:07 yearly
F361L3 HCART3 NONE - - - --- - 45 07/10/2011 03:50 07/08/2011 19:00 yearly
F362L3 HCART3 NONE - - - --- - 64 12/31/2009 13:33 09/04/2009 19:00 yearly
F366L3 HCART3 NONE - - - --- - 4 11/14/2012 11:32 10/17/2012 12:54 Weekly
F367L3 HCART3 NONE - - - --- - 35 03/02/2011 20:10 02/08/2011 17:02 yearly
F368L3 HCART3 NONE - - - --- - 8 12/31/2009 12:23 09/05/2009 03:44 yearly
F370L3 HCART3 NONE - - - 000_00000_ - 329 04/03/2012 23:27 04/08/2011 10:57 NetBackup
F372L3 HCART3 NONE - - - --- - 2 04/09/2009 12:48 04/09/2009 12:46 yearly
F373L3 HCART3 NONE - - - --- - 2 11/09/2012 11:52 11/08/2012 16:04 yearly
F375L3 HCART3 NONE - - - --- - 32 03/28/2011 15:39 01/29/2011 18:02 Weekly
F400L3 HCART3 NONE - - - --- - 59 07/08/2011 19:02 07/08/2011 19:00 yearly
F401L3 HCART3 NONE - - - --- - 24 02/09/2011 15:03 12/21/2010 13:19 yearly
F402L3 HCART3 NONE - - - --- - 8 09/11/2010 10:42 06/10/2010 13:23 yearly
F403L3 HCART3 NONE - - - 000_00000_ - 20 03/09/2012 18:37 01/31/2011 10:30 Weekly
M10RS1 DLT NONE - - - --- - 3 08/12/2005 10:47 02/21/2005 07:09 axes-mach10
M1RS1 DLT NONE - - - --- - 3 08/12/2005 08:53 02/21/2005 19:56 axes-mach01
N660L1 HCART3 NONE - - - --- - 0 00/00/0000 00:00 02/19/2011 14:35 Weekly
11-19-2012 04:49 AM
You have a pending request for A00001 but the tape in the drive already has an internal label:
axes-mach01:root://> vmoprcmd -d
PENDING REQUESTS
ReqId User RecMID ExtMID Density Mode Time Barcode VolGroup
5251 A00001 hcart3 Write 17:59 -------- ---
DRIVE STATUS
Drv Type Control User Label RecMID ExtMID Ready Wr.Enbl. ReqId
0 hcart3 AVR Yes F344L3 Yes Yes 0
F344L3 already exists in the Media database in the Daily pool and is Assigned (Assign time 11/19/2012 11:21)
F344L3 HCART3 NONE - - - --- - 1 11/19/2012 11:21 11/19/2012 11:21 Daily
This means that tape F344L3 was either used for backups today or got frozen because of the attempt to re-label it as A00001.
To know the NBU status, run this command:
nbemmcmd -listmedia -mediaid F344L3
Why not use the tape with its 'known' media ID (F344L3) that probably corresponds with the external label?
Steps going forward will depend on nbemmcmd command output and your choice between using it as A00001 or F344L3.
11-19-2012 04:59 AM
its pending and why you want to lapel the tape if it has got one, make sure it will erase the data out of it.
Also why you want to relabel these when they already have the labels, you can use these tapes without labeling them again.
Edit : Oops, sorry Marianne already wrote a big explanation while I was stuck on a call.
11-19-2012 07:15 AM
Also please note that your original command used hcart as the density but that output showsA00001 to be hcart3 so the command would not have worked due to the density mismatch.
Hope this also helps
11-19-2012 11:28 PM
Hi,
I have no problem using the existing label. As I was facing the problems I thought of relabeling the tape.
Yes when I run the command "nbemmcmd -listmedia -mediaid F344L3" I could see the tape was in frozen state. I unfreezed it using the bpmedia command & initiated the backup with the media label F344L3.
But after connecting it gives me a error "Warnign bptm Freezing media F344L3, It contains netbackup database backup data & cannot be used for backups" . I expired the tape & tried to reuse but no luck .
My doubt is
Cant i use the frozen tape again ?
11-19-2012 11:54 PM
This is your problem:
... It contains netbackup database backup data & cannot be used for backups
This means that this tape was used for cold catalog backups. special steps are needed to reuse cold catalog tapes.
Symantec's knowledge base is current offline, so I cannot access the TN's describing the steps.
In short, you need to deassign the tape, then relabel it with -o option to force the overwrite.
1. Determine the volume pool number and status. Use:
/usr/openv/volmgr/bin/vmquery -m <media-id>
2. De-assign the volume
/usr/openv/volmgr/bin/vmquery -deassignbyid <media_id> <pool_number> <status>
3. Relabel media:
/usr/openv/netbackup/bin/admincmd/bplabel bplabel -m <media-id> -d hcart3 -o -p <pool> -u 0
PS: I am surprised to see this tape is in the Daily pool? Cold catalog tapes are normally in the NetBackup pool.
**** EDIT ****
TechNote with detailed steps to recycle offline cold catalog backup media: http://www.symantec.com/docs/TECH56392
11-20-2012 01:34 AM
What version of NetBackup are you on?
If you are on a version that still supports cold catalog backups then go to the catalog section, right click and go into the cold catalog backup section and remove the tape from that selection (if it is there)
This will effectively de-assign it from use and free it up for you to re-use.
Once this is done you should be able to follow Mariannes excellent advice to deassign it after which you can relabel it - use the verify option or do it from the command line which allows you to overwrite it - but do bear in mind that this is a catalog backup so make sure you do not actually need it
Hope this helps